first time in Venice and thought the hotel was fine. We are silver surfers and didnt have any problems in the hotel, room adequate, breakfast what you would expect for continental breakfast, good location with shops,cafes and restaurants very close by. Less than 10 mins walk from main bus station.The bus from Marco Polo airport takes about 25mins to Venice bus station and is around 7.50 euros return. From bus station walk through small wooded area with a couple of souvenir stalls among the trees. Concrete/wooden bridge to your right. Go down the wooden bridge and pass the florists on your right.5 mins walk alongside the canal brings you to Al Sole on your left across canal bridge..staff were very helpful and all spoke good English.
This was my favorite hotel of all hotels on our trip. The staff were extremely helpful in directions, maps, restaurant choices and mailing postcards. The room was large with 2 twin beds pushed together and a 3rd twin against the wall (perfect for suitcases). The bathroom was adequate even though the shower was a little tight. I enjoyed the large windows and listening to the church bells. The breakfast was what you would expect. Meat, cheeses, cereal, yogurt, croissants, jams, fruit. You will get lost trying to the find the hotel from any water bus stop other than the Piazzale Roma. We tried and failed on two occasions. Easy walk from the train station. 3 bridges total.
My daughters stayed at Hotel Al Sole for 3 nights in early September. They dealt with large blood stains on the sheets and a clogged toilet in the first room they were given. They were moved to another room after they complained and that one had no air-conditioned. They roasted for 2 nights. They both agree that their experience at Hotel Al Sole ruined their time in Venice.
Nice historic hotel. It is a fair distance away from train station and you have to cross a couple bridges. Challenging with your luggage as one bridge is all stairs. Hotel was clean. Staff was nice and room was clean. The track to get there was not wheelchair accessible.
My wife and I have just returned from a short city break in Venice staying at the Al Sole Hotel. We had a great time and loved Venice with its unique geography, stunning views, fantastic architecture and incredible culture. The location of the Al Sole was perfect for us in that it was a 5 minute brisk walk from the bus station and far enough away from Piazza St Marco to be relatively peaceful. That I`m afraid is the hotels only positive, as many of the selling points on it`s website are a complete fabrication. The wi-fi didn`t work for our entire stay, the TV had no English speaking channels as BBC News 24 and CNN were unobtainable. The views over the canal were great even though the room was tired looking and a bit musty but the air-conditioning didn`t work which was a major problem as the room was very stuffy at night and you couldn`t open the windows due to mosquitos entering the room. Breakfast was adequate but the sunlit fragrant courtyard advertised on the website was out of use. Tea and coffee facilities had to be requested. When I complained about the lack of w-fi and tv channels the reception staff were clueless and uninterested, seemed to be going through the motions and had no focus or interest in customer service. I checked out a few hotels in the same area and price bracket and there are a number that seemed far better equipped than the Al Sole, so when I undoubtedly return to beautiful Venice, I will not be staying at this place again! …