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The location is great, only steps from St. Mark's Square, but the front desk service - one gentleman in particular - is rude, arrogant and needs to work in a different industry than tourism.
The other hotel staff were delightful.
Booked this hotel via the web and went off pictures. Well pictures are misleading along with description of the rooms. Be prepared for what I term "cruise ship size rooms". Our queen size bed was two twins pushed together. The pillows are flat and hard...More
We arrived early [9am] and they held our cases so we did not have to drag them round. There was free wifi which had a good reception. Air con was super efficient. Location virtually on St Mark's Square. Staff could speak English. Shower was hot...More
Very close to St. Marc's which is about the best part of this hotel. We chose it because it said it was very close to the cruise ship terminal, but in fact it was a 40 minute trek. The receptionist told us it was close...More
Nice hotel and the location was quite good. Very close to San Marco square and next to restaurants and shops so I liked the location. Easy stroll to Rialto for more shopping and gelato!!
The front desk was very busy but pretty organized. Have a...More
$130 - $389 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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The most famous sestiere (district) in Venice has one of the world's most famous squares, St. Mark's (Piazza San Marco). Anchored on one end by the basilica, clustered around it are restaurants, museums, shops, orchestras playing in the square, pigeons, the grand pink Doge’s Palace (Palazzo Ducale), the soaring campanile bell tower, an astrological clock tower, plus gorgeous cafes and restaurants like Florian and
Quadri. Piazza San Marco is beloved by Venetians themselves. They book a table anytime, which offers a buffer from the fray. This grand outdoor drawing room attracts Venetians for a stroll too, especially late in the afternoon when the hoards of daytrippers thin out. It's simply a grand place to meet.
The hotel itself may have a lift (I didn't see) however when we checked in we were not shown to a room in the actual hotel but one in the third floor of a building on the next street. This building had no lift. If you need... More
The hotel itself may have a lift (I didn't see) however when we checked in we were not shown to a room in the actual hotel but one in the third floor of a building on the next street. This building had no lift. If you need one check that your room is in the main hotel. Hope this helps.