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NH Collection Torino Piazza Carlina

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Piazza Carlo Emanuele II 15, 10123 Turin Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (870)
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Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Collection Torino Piazza Carlina
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 137 hotels in Turin
Location
Cleanliness
Service
Value
Travelers' Choice
The brand new NH Collection Torino Piazza Carlina hotel sits in the very heart of Turin. It has a rich history, dating back to the 17th century. The beautiful Po River is a short 5-minute stroll away and some of Turin's most popular attractions can be found just around the corner.
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Full view
Property amenities
Paid private parking nearby
Free internet
Breakfast available
Bicycle rental
Business Center with Internet Access
Conference facilities
Rooftop terrace
Baggage storage
Parking
Wifi
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Concierge
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Private balcony
Room service
Safe
Telephone
Wake-up service / alarm clock
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Historic Hotel
Languages Spoken
English, French, German, Italian
Hotel links
Special Offer:GET UP TO 25% OFF!
1,749Reviews23Q+A62Room tips
Traveler rating
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Popular mentions
Sasa wrote a review Oct 2020
9 contributions23 helpful votes
On arrival, they refuse the parking although it is written it is available. Their explanation was only 30 available park places and 160 guests. I still wonder why this should be my problem as customer. On the breakfast, all you hear is: arrivo subito but I am still waiting. Terrible terrible service. It is a shame because the place is beautiful and the coffee is good. To be fair, the rooms are cleaned
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Date of stay: October 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Velia Borreca, Direttore generale at NH Collection Torino Piazza Carlina
Responded 4 weeks ago
Dear sasa-le-belge, thank you for taking time to comment on our Hotel and the services rendered, I am happy to know that you found our rooms well cleaned: one of the most important point mostly during this tough times. I found a little unfair the use of the word "shame" regarding our service and in particular concerning what you point out: parking spaces inside our internal garage are not guaranteed. This information is well expressed both on the booking confirmation, both on our corporate website and on the various sales websites. Therefore, once the parking spaces in our garage are finished, our reception Staff is always available to support our Guests by illustrating the various solutions available within walking distance of our hotel. With regard to Breakfast service, unfortunately the difficult moment imposes us several restrictions. However, we work hard to improve our service and satisfy our guests expectations, accept my apology for any uncomfortable service. At the Hotel NH Collection Piazza Carlina our aim is to exceed the expectations of our Guests, and we deeply regret when we do not fully achieve this but please, give weight to the public words you use, at the light of the effort that everybody is facing, this attitude, believe me, does not help anyone. Best Regards
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Max H wrote a review Oct 2020
6 contributions7 helpful votes
We recently stayed with my Wife and it was a great stay. The staff were friendly and the rooms were great as was the breakfast and the location.I would highly recommend it for a couples looking for a place to stay that is central and parkings are available nearby.
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Date of stay: September 2020
1 Helpful vote
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Response from Velia Borreca, Direttore generale at NH Collection Torino Piazza Carlina
Responded 4 weeks ago
Dear Alejandro H, thank you for this positive score about the experience spent at the NH Collection Piazza Carlina! We love having enthusiastic Guests like you and for this reason we really hope to welcome you back very soon. I assure you that comments like your provides with the esteem to continue in our daily effort and it is our commitment to show that we can make Guests feel surprised and special while staying with us. We look forward welcoming you soon again in the near future. Best Regards Velia Borreca General Manager
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Philippe M wrote a review Aug 2020
Pourrieres, France8 contributions33 helpful votes
Very nice building at the heart of Torino. Premium room of high quality, wide and quiet. The staff is nice and efficient. Excellent breakfast taken in the middle of the very nice inner courtyard. Nice rooftop. Parking at sensible price.
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Date of stay: August 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from Velia Borreca, Direttore generale at NH Collection Torino Piazza Carlina
Responded Sep 6, 2020
Dear Philippem154, on behalf of all the Staff and myself thank you for staying at the NH Collection Piazza Carlina and sharing your experience. We are happy to read your review and to know that we have completely satisfied your needs and expectations! In particular that you enjoyed our Breakfast served in the amazing inner courtyard, decorated by lemon trees. Looking forward to welcoming you again as our Guest in the future for a new and Extraordinary Experience with us, Best regards and Arrivederci! Velia Borreca General Manager
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UomoCheSa wrote a review Jul 2020
Phuket, Thailand34 contributions66 helpful votes
It’s a very nice hotel, very well renovated and with high standards of construction. Too bad that the management is not setting the correct standards for safety with the staff. The personnel behind the desk is constantly not wearing masks, customers are not asked to wear masks when entering closed spaces. One morning a waitress at breakfast blew off some crumbles from the table cloth, pulling down the mask, to prepare the table for next customer. Not sure what to think about the room cleaning process, but I’m disinfecting surfaces myself considering whatI see elsewhere. If you are willing to take life threatening risks in COVID time, it’s a great place. By the way, I gave feedback to someone of the staff and they are clearly unaware (or ignoring loudly) the simple law regulations for close spaces in Italy.
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Date of stay: July 2020Trip type: Traveled on business
3 Helpful votes
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Response from Velia Borreca, Direttore generale at NH Collection Torino Piazza Carlina
Responded Jul 14, 2020
Dear UomoCheSA, Now that we can finally start dreaming, exploring and traveling again, it is essential to be able to do it in complete safety. That's why NH Hotel Group created "Feel Safe at NH" by implementing a series of measures in our hotels, approved by security experts, so that our guests, employees and suppliers can continue to visit our hotels without any fear, reducing the risk of COVID-19 infection. Sincerely, what you described in reference to our hotel, is absolutely not reflecting our daily reality: All the staff received specialist training relating to compliance with safety protocols and practices in accordance with health standards in fact our hotel follows all protocols that ensure the social distancing required when interacting with others. We created special safety signs in all the common areas of the hotel to remind everyone of the need to maintain safety distances and wear masks. We redesigned the common areas, the furnishings have been re-positioned, in line with the new legislation, to facilitate the social distancing of the guests. We also offer safety devices to all our guests, staff and suppliers during their stay. I assure you that all hotel employees have access to the equipment necessary to carry out their daily duties with the maximum health guarantees: protective screen at the reception desk, FPP2 masks required for all the staff. Furthermore, for greater safety, all our staff in the workplace are required to comply with hygiene requirements and are screened daily before and after each work shift and we also request external suppliers, mandatory equipment and compliance with the security measures applied. You may also maybe noticed that there are sanitization devices for guests and even masks and gloves are available, on request, during your stay. For the cleaning and sanitization of the rooms we use highly effective technologies and products on all surfaces, objects and furnishings, and clinically tested protocols for washing Bed linen and towels while the reception, the hall, the corridors, the toilets, the restaurants and other public areas of the hotel are sanitized in line with the recommended protocols, products and health frequency. I think it is unnecessary, at this point, to inform you that we take advantage of the collaboration with the Société Générale de Surveillance (SGS), the world leader in inspection, verification, analysis and certification, to ensure the safety of our hotel that have been inspected, tested and approved by SGS. Wishing you Good Health, Best regards,
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Clanjames wrote a review Mar 2020
Guisborough, United Kingdom56 contributions57 helpful votes
Of all the nh’s in Turin it’s slightly more expensive - but stayed multiple nights and never had a poor experience. Great location, easy stroll to restaurants - comfortable rooms and good service. Highly recommend
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Date of stay: March 2020
2 Helpful votes
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Response from Velia_GM, Direttore at NH Collection Torino Piazza Carlina
Responded Mar 16, 2020
Dear Clanjames, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Torino and we will be glad to welcoming you again in the NH Collection Piazza Carlina. Warmest regards Velia Borreca General Manager
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PRICE RANGE
$133 - $247 (Based on Average Rates for a Standard Room)
LOCATION
ItalyPiedmontProvince of TurinTurinCentro
NUMBER OF ROOMS
160
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Frequently Asked Questions about NH Collection Torino Piazza Carlina
Which popular attractions are close to NH Collection Torino Piazza Carlina?
Nearby attractions include Museo Nazionale del Cinema (0.3 miles), Mystery House Room Escape (0.1 miles), and Fondazione Accorsi Ometto - Museo di Arti Decorative (0.2 miles).
What are some of the property amenities at NH Collection Torino Piazza Carlina?
Some of the more popular amenities offered include breakfast buffet, room service, and a business center.
What food & drink options are available at NH Collection Torino Piazza Carlina?
Guests can enjoy breakfast during their stay.
Is parking available at NH Collection Torino Piazza Carlina?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to NH Collection Torino Piazza Carlina?
Conveniently located restaurants include Stefano Fanti, Brûlé Piadineria - Via Carlo Alberto, and Hambre burger.
Is NH Collection Torino Piazza Carlina located near the city center?
Yes, it is 0.5 miles away from the center of Turin.
Are any cleaning services offered at NH Collection Torino Piazza Carlina?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Collection Torino Piazza Carlina offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Collection Torino Piazza Carlina?
The staff speaks multiple languages, including English, French, German, and Italian.
Are there any historical sites close to NH Collection Torino Piazza Carlina?
Many travelers enjoy visiting Palazzo Reale (0.5 miles), Piazza Carignano (0.3 miles), and Basilica of Superga (3.9 miles).
Is NH Collection Torino Piazza Carlina accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.