We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Crystal Palace Hotel

Traveler (235)
Room & Suite (176)
Dining (22)
Certificate of Excellence


#28 of 133 hotels in Turin
Certificate of Excellence
The hotel offers 60 rooms and 7 suites, providing all the four star comforts. Built in 1800, it is in the heart of the art and culture scene, just a few steps from the city centre and conveniently close to the major congress centres and train station, all of which make it an ideal destination for leisure and business travellers. All rooms are equipped with WiFi internet, LCD TV, SKY satellite TV, kettle, bathroom telephone and parquet floors in standard rooms. The hotel also features an American bar.
Read more
Property amenities
Free High Speed Internet (WiFi)
Room service
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
Show more
Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
Hotel links
Visit hotel website


Full view
100Great for walkers
Grade: 100 out of 100
319Restaurantswithin 0.3 miles
47Attractionswithin 0.3 miles
18Room tips
Traveler rating
  • 210
  • 370
  • 111
  • 36
  • 13
Time of year
Traveler type
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Very convenient for the station of Porto Nuovo. Close to the old center. of Torino. What this hotel lacks in cosyness it makes up in wackiness! Largest room ever with a huge mezzanine. Comfortable and nice staff. Decent all round.
Read more
We stayed at the Hotel Crystal Palace, Turin for two nights, arriving by train from Lyon and before taking a train to Florence. The train came to Porta Susa in Turin and we took the Metro, three or four stops to Porta Nuova to get to the hotel. Our departure was from Porta Nuova
Read more
We stayed here for one night on the way home from Tuscany, and whilst the hotel was nice, the location was not the best. If you are staying here, remember to pre-book your hotel parking. We assumed that the hotel would have a parking, which it did but it was full and because
Read more
The hotel is across the street from the railway station and walking distance from major downtown touristic attractions. The amenities are simple, if present at all (no pool, no gym). The bar atmosphere is terrible, but there are many bars close to the hotel. Breakfast has a lot
Read more
Response from Ricevimento C, Front Office at Best Western Crystal Palace Hotel
Responded Aug 25, 2017
Dear Guest, thanks for the time spent for your positive review about our staff. On the other hand we are sorry that your breakfast and bar experience did not meet your expectations. Your comment will help us to improve our service and we hope that you will be again our guest in the future. Stefania - Front Office
Read more
Too brief a stay in what was a beautiful, and friendly city. Visiting the palaces in the evening was incredible- they really are astounding and the art work incredible. The hotel was comfortable and good value and all the staff we encountered were friendly and helpful.
Read more
Review collected in partnership with Best Western
Response from Ricevimento C, Front Office at Best Western Crystal Palace Hotel
Responded Aug 25, 2017
Dear Guest, Thank you for your kind review. I am delighted that you found our staff lovely and friendly. Our aim is to always ensure our guests feel as welcome and as comfortable as possible. Once again thank you for such a nice review and we hope to have the pleasure of welcoming you back to the hotel in the future. Stefania - Front Office
Read more
$80 - $152 (Based on Average Rates for a Standard Room)
mercure torino crystal palace hotel turin, mercure hotel turin, torino crystal palace mercure
Mercure Torino Crystal Palace
ItalyPiedmontProvince of TurinTurin
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing