We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Crystal Palace Hotel

Traveler (233)
Room & Suite (176)
Dining (22)
Certificate of Excellence


#26 of 133 hotels in Turin
Certificate of Excellence
The hotel offers 60 rooms and 7 suites, providing all the four star comforts. Built in 1800, it is in the heart of the art and culture scene, just a few steps from the city centre and conveniently close to the major congress centres and train station, all of which make it an ideal destination for leisure and business travellers. All rooms are equipped with WiFi internet, LCD TV, SKY satellite TV, kettle, bathroom telephone and parquet floors in standard rooms. The hotel also features an American bar.
Read more
Property amenities
Free High Speed Internet (WiFi)
Room service
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
Show more
Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
Hotel links
Visit hotel website


Full view
100Great for walkers
Grade: 100 out of 100
319Restaurantswithin 0.3 miles
47Attractionswithin 0.3 miles
18Room tips
Traveler rating
  • 211
  • 366
  • 110
  • 35
  • 13
Time of year
Traveler type
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Arrived the 7 June 2019 in the evening and got a room on a street side with no working air conditioning (the man at the lobby told me they just turn on the AC a few hours per day and NOT in the night). It meant it was a nightmare with the weather right now in Torino and if you
Read more
The hotel is Central located and very Clean. The rooms is big and you have a chance to boil water for your Team or Coffee. Rooms is as you can See in the Homepage. The breakfast is international, so for everyone. If you come by Car, us the Garage at the Station.
Read more
Review collected in partnership with Best Western
We booked this hotel because if was supposedly rated 4 stars and was close to the train station where we were going to arrive in Turin. To say that this hotel is spartan would be an over statement. It is way less than that and is definitely not a 4 star hotel. The room we got
Read more
Perfect location to city centre and train station, we were in Turin for only a short time. Family room was great. Staff were helpful and breakfast had all types of food requirements. Wish we had more time in Turin
Read more
We stayed for 5 nights -- the location right across from train and metro was great (and not noisy). Room was big and clean. The staff was friendly. The breakfast (included in our rate) was easy and had good variety. We would definitely stay there again.
Read more
Response from RicevimentoC, Addetto al Ricevimento at Best Western Crystal Palace Hotel
Responded Dec 16, 2018
Dear Guest, Thank you for your kind review, We really appreciate the time that you spent to write it, the positive feedbacks help us, to improve our service as best as we can. We are very glad to for your opinion. We hope to see you soon again. Best Regards Jacopo Fregonese Front Office Best Western Crystal Palace
Read more
$81 - $199 (Based on Average Rates for a Standard Room)
mercure torino crystal palace hotel turinmercure hotel turintorino crystal palace mercure
Mercure Torino Crystal Palace
ItalyPiedmontProvince of TurinTurin
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing