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    BEST WESTERN Crystal Palace Hotel

    Via Nizza 11, 10125 Turin, Italy
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE $20
    $101
    $82
    $87
    $87
    Traveler (181)
    Room & Suite (81)
    Dining (9)
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    Overview

    • Excellent25%
    • Very good50%
    • Average17%
    • Poor5%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Room Service
    Bar/Lounge
    4 Star Hotel
    All hotel details
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    BEST WESTERN Hotel Luxor
    668 reviews
    #17 of 128 hotels in Turin
     
    BEST WESTERN Hotel Genio
    719 reviews
    #23 of 128 hotels in Turin
     
    BEST WESTERN PLUS Executive Hotel and Suites
    634 reviews
    #12 of 128 hotels in Turin
     
    Starhotels Majestic
    1,045 reviews
    #16 of 128 hotels in Turin
     
    Rooms
    May 7May 8
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    1 room, 2 adults, 0 children
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    Traveler rating
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    Reviewed 3 weeks ago via mobile

    Handily placed near the railway station. An OK four star hotel. Received an upgrade to a suite. Check in was good. Breakfast ok but underwhelming. The recent changes from Accor to Best Western haven't been fully and effectively communicated although the staff seem to think...More

    Helpful?1  
    Response from Ricevimento C, Ricevimento at BEST WESTERN Crystal Palace Hotel

    Thank you for taking the time to tell us about your experience at the Mercure Torino Crystal Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like to confirm that we are...More

    Hotel's Favorite
    Reviewed July 16, 2016

    We had a great couple of nights here at the Mercure Torino Crystal Palace. Our stay started well with an upgrade to an Executive Suite. I'm sure my Accor Platinum status helped here! Our room was large, clean and well laid out with huge floor...More

    Helpful?1  
    Response from Stefania U, Front Office Manager at BEST WESTERN Crystal Palace Hotel

    Dear Guest, Thank you for your kind review. I am delighted that you found our staff lovely and friendly. Our aim is to always ensure our guests feel as welcome and as comfortable as possible. Once again thank you for such a nice review and...More

    Reviewed 4 weeks ago

    We stay room 502 "penthouse". Room looks okey, maybe design was a little bit colourful. Space enough for 2 people. Bathroom with jacuzzi, but shower was difficult, because U must stand on the jacuzzi. Breakfast room located also on the 5th floor and breakfast was...More

    Helpful?
    Response from Ricevimento C, Reception at BEST WESTERN Crystal Palace Hotel

    Thank you for taking the time to tell us about your experience at the Mercure Torino Crystal Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like to confirm that we are...More

    Reviewed March 15, 2017 via mobile

    It's a refurbished Best Western, with large and clean rooms. Hotel appearance is simple, but the staff works to make you confortable. Breakfast is various and a bit more than medium, service is clever. Good bathroom set. The neighbourhood doesn't invite you for a walk,...More

    Helpful?1  
    Response from Stefania U, Responsabile reception at BEST WESTERN Crystal Palace Hotel

    Thank you for taking the time to tell us about your experience at the Best Western Crystal Palace. I would like to thank you for the feedback on the breakfast and the service. We hope to have you here again for your next stay in...More

    Reviewed February 7, 2017 via mobile

    Stayed here in October while travelling through Italy. Very close to train station so is a very short luggage drag. Arrived late afternoon on a Sunday so most restaurants are closed so plan ahead. Quiet clean rooms located in the heart of Torino. Good buffet...More

    Helpful?
    BEST WESTERN Hotel Luxor
    668 reviews
    #17 of 128 hotels in Turin
     
    BEST WESTERN Hotel Genio
    719 reviews
    #23 of 128 hotels in Turin
     
    BEST WESTERN PLUS Executive Hotel and Suites
    634 reviews
    #12 of 128 hotels in Turin
     
    Starhotels Majestic
    1,045 reviews
    #16 of 128 hotels in Turin
     
    About
    Amenities
    • Top amenities
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • $87 - $161 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Family Hotel in Turin
    • #22 Luxury Hotel in Turin
    Photos
    Traveler (181)
    Room & Suite (81)
    Dining (9)
    Hotel & Grounds (85)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Olga M
    what time is the breakfast served? we have early flight in the morning
    January 17, 2017|
    Answer
    Response from NQTrish | Reviewed this property |
    6.30am Monday to Saturday, 7.30am Sundays
    1
    Vote
    NS90
    Can tickets for local attractions be purchased at the front desk? And also do you have taxis associated with the hotel to pick us up from anywhere we are??
    April 9, 2016|
    What is your answer?
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    ben m
    what time can we check in?
    January 26, 2015|
    Answer
    Response from yellowlabrador | Reviewed this property |
    Check the reception of the hotel please. We arrived at 6 p.m.
    0
    Votes
    Room Tips
    "The air con in room 211 sounds like a Harley Davidson"
    Read review
    "I chose business class, on 4th floor with private car park and all was good. But do check about the wifi and..."
    Read review
    "No tip, but try to ask for a larger room"
    Read review
    "I didn't have any problem with noise but I was on the back end of the hotel on the 3rd floor."
    Read review