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Hotel Urbani

Traveler (342)
360
Panoramas (12)
Room & Suite (305)

About

#39 of 133 hotels in Turin
Location
Cleanliness
Service
Value
Property amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Concierge
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business

Location

Full view
100Great for walkers
Grade: 100 out of 100
330Restaurantswithin 0.3 miles
50Attractionswithin 0.3 miles
1,222Reviews
3Q+A
33Room tips
Traveler rating
  • 273
  • 661
  • 212
  • 37
  • 39
Time of year
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Popular mentions
The worst. We were not there because, as we explained to you within 1/2 hour of the reservation, your default software filled in the dates and we booked in error. Terrible customer service!!! You would not let us correct the error. Ted Rand Tedr0831@aol.com
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This hotel was part of a short break deal with friends and it lived up to expectations. The rooms were large enough, though not spacious and generally well equipped and clean. The exception maybe the lack of a real drinking vessel in the room. The plastic cups were flimsy and not the easiest to handle. My room was at the back so not too noisy, though others in the party suffered with the din. Breakfast was very good and varied and the bar, though not well stocked was very competitively priced.
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We recently booked at the Hotel Urbani, Turin, Italy. Since the Tripadvisor software automatically enters a default date, we did not notice to correct the date when we booked a noncancelable reservation. Tripadvisor automatically handed us off to Tingo.com for the booking. Within one half hour (immediately after we received the email confirmation) we notified Tingo.com of the error. Two days later, we got an email from from Tingo.com saying that they would contact the hotel and tell them the correct date. Today, two days later ,we received an email from ian.com saying that the reservation would not be cancelled, and the Hotel Urbani will charge us the full amount. We, of course,are traveling and cannot be there on the date booked. Tripadvisor will not accept calls to handle customer service problems. Tingo.com says there is nothing they can do. Our recommendation: !. Do not use Tripadvisor to book reservations!! 2.Do not use Tingo.com to book reservations!! 3.Do not stay at the Hotel Urbani in Turin, Italy!!
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I recently stayed at the Urbani for 2 nights as a solo traveler. I chose the hotel to its proximity to the train station, Porta Nuova. It is a quick 5 minute walk. The street is quite quiet and there are a couple of nice restaurants next to, across and right around the corner from this hotel. I had lunch right next door at the trattoria and the food was very good. I had an adequately furnished double room facing the back and it was quite satisfactory. The room was clean, bed was comfortable, bathroom is updated and fine. The breakfast was a definite plus, above average, featuring various fruit, yogurt, cereals, nice pastries and even hard boiled eggs. Staff here were nice and friendly. Basically speaking, this is a very nice 3 star hotel. For the price I think the hotel is great value and I would stay here again.
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We have stayed here several times a year for years! The rooms are comfortable and beds are good. The breakfast gets better. There were two lovely cakes added to breakfast yesterday a carrot cake and a sponge with cream. Delicious. Obviously all the usual things were there croissants, toast, rolls, meats, cheeses.
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PRICE RANGE
$65 - $138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
urbani hotel turin
LOCATION
ItalyPiedmontProvince of TurinTurinSan Salvario
NUMBER OF ROOMS
44
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