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Sina The Gray

Traveler (136)
360
Panoramas (29)
Video (5)
Certificate of Excellence

About

#144 of 433 hotels in Milan
Location
Cleanliness
Service
Value
Certificate of Excellence
Located in the heart of Milan, just 100 meters from the Duomo, Sina the Gray is a 5-star design hotel, synonymous with style, elegance and eclecticism. Its Art Nouveau façade conceals colourful details and accessories created by the fantasy and originality of vibrant designers. The 21 rooms and suites of our boutique hotel in the center of Milan are characterized by a modern design with ethnic touches and beds hanging from the ceiling like swings. Some rooms have a private gym or Turkish bath. The modern GBar is the ideal location for a pleasant break after shopping. Aria is an elegant and enchanting open-air terrace, where to indulge in the ritual of the aperitif that was invented in the city of Milan.
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Property amenities
Room service
Restaurant
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Hotel links
Visit hotel website
Special Offer:Package Deal

Location

Full view
100Great for walkers
Grade: 100 out of 100
378Restaurantswithin 0.3 miles
169Attractionswithin 0.3 miles
Neighborhood
Centro Storico
The pulsating core of Milan is in Centro. Duomo Square is enclosed by the gothic cathedral, the historic icon of Milan. However, shopping is what draws most crowds to this area. The classy and versatile Galleria Vittorio Emanuele II with luxury boutiques and high quality restaurants will turn any shopping or lunch expedition into a royal experience. Head to the rooftop of the flagship La Rinascente to enjoy the view of the animated square with a panorama of the Duomo. The Corso Vittorio Emanuele II is the street for high-end shopping. Brands of all kinds and street artists attract the attention of all visitors; while at Via Santa Radegonda 16, Luini Panzerotti is a much appreciated street food shop providing unimaginable culinary experiences. If shopping takes its toll on you, consider visiting Castello Sforzesco, a 15th century castle housing several museums. Those looking to relax can go to Parco Sempione, where nature provides respite from the energy of this dynamic and international city.
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316Reviews
2Q+A
34Room tips
Traveler rating
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Popular mentions
First of all the hotel is beautiful, location can not be better almost inside the Galleria, the personnel that work in there are great from door man to manager are exceptionable, they make you feel at home, rooms are beautiful, with a lot of space very modern with all amenities
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Response from Mary N, Igor Ch. Front Office at Sina The Gray
Responded Apr 18, 2019
Dear Mrs. Ana, thank you so much for your excellent review. We are really glad to see your published positive experience and thank you for sharing it with other guests. We are also very glad to read that you enjoyed our Hotel and our staff, we always try to give our best to all of our guests. Hoping to welcome you again in one of our many SINA Hotels. Kindest regards Igor Ch. Front Office
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Hotel's Favorite
You cannot beat the location. It does not matter if you are there for work or on vacation, it's so easy to get around. If you are lucky you get a view of the Duomo too! I definitely recommend this hotel.
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Response from Mary N, Guest Relations Manager at Sina The Gray
Responded Oct 22, 2018
Dear Guest, thank you for taking the time to write a review about our hotel. Guests’ feedback is very important for us. Your review is a really excellent recommendation for other guests and we thank you so much for this. For the view of the Duomo, you have to just walk out of the front door of our hotel, but if you manage to book a Gallery Room, you will see the Galleria Vittorio Emanuele directly from your window! Hope to see you again in one of the many SINA Hotels in Italy, but also come back and visit us here at the Gray Hotel ! Warmest regards. Igor Ch. Front Office
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+1
Very much enjoyed our stay at Sina the Grey. It is right next to the Duomo and shopping centre which is very convenient for sight seeing. Receptionists where very welcoming and the room and bathroom was spotless. The bed was medium firm and everything was electric. We couldn’t
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Response from Mary N, Igor Ch. Front Office at Sina The Gray
Responded Mar 31, 2019
Dear Guest, thank you so much for having shared your feedback with us. We are very glad to read that you appreciated our location in the heart of the City. Thank you also for recommending our hotel to the other guests and for appreciating, our welcome treats! We hope to welcome you again in one of the many SINA destinations around Italy! Kindest regards.
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Horrible smell in the room they try to cover with perfume. Very small room. Breakfast not worth a 5 star hotel. Very friendly staff and great service. Room service came in even if do not disturb was on. Great location not worth the price.
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Response from Mary N, Public Relations Manager at Sina The Gray
Responded Mar 31, 2019
Dear Guest, thank you for sharing your feedback about our hotel. One of our most important tasks is to learn directly from our Guests about their experience at our property. Our goal is to provide the highest quality of friendly and courteous service and ensure a consistent standard of excellence through our facility. We are truly sorry you did not feel this was provided to you during your stay. While you were with us unfortunately nothing was reported of anomalous, otherwise we would've promptly helped you solve the issue, by maybe letting you have a different room. We do hope that we will have another opportunity to host you in the future, so we can properly exceed your expectations. Best regards Igor Ch.
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The only thing that is 5 star, is the price. Very nicely located, but the rest is mediocre at best. Small rooms, non-functional bathrooms with bad plumbing that made it necessary to change rooms... they offered us a free coffee.
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Response from Mary N, Guest Relations Manager at Sina The Gray
Responded Feb 17, 2019
Dear Mr. Kuno thank you for taking the time to share your feedback. It is disappointing to hear that your overall experience was not up to your satisfaction and please accept our sincere apologies for not living up to your expectations. We understand that apologies don’t fix the past, and we always make an effort to resolve promptly and accurately any type of issue the guest may have. Furthermore we are sincerely sorry you have not enjoyed our rooms, that are usually appreciated from our valued customers, as you can see from the many positive reviews. However, we would love to discuss the matter with you directly and if you are available to do so, please reach out to us at f.officethegray@sinahotels.com so we can find a way to regain your trust and confidence in our property. Once again, thank you for staying with us and we hope you reconsider the Sina The Gray so we can deliver the best guest experience you deserve. Best regards.
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PRICE RANGE
$275 - $1,133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the gray hotel milangray hotel milan
LOCATION
ItalyLombardyMilanCentro Storico
NUMBER OF ROOMS
21
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