My experience of staying in this hotel was great. I highly recommend this hotel to stay. It ticks all the boxes as a traveler wants from a hotel when he stays. 1. Friendly staff specially Olga (my tour guide in Italy, I did a joyful site seeing only because of her, she also help me with bus tickets, which trains to take, which way to go for shopping, which train I should take to see as many places as possible), Arionel (everyday greet me first in the morning with a big smile, never miss his attention) also Jason and Marco (always there when asked for) 2. Room was clean, large toilet, big bed and a wide window for proper ventilation. Window also had a nice view. I like the amenities provided; all were organic. 3. Close to train station, big grocery shop and a beautiful park just next door. 4. Breakfast is everyday made fresh. Loved the variety specially the chocolate croissant. The chef looked after the breakfast by himself by time to time checking that everything is serving fresh and keep refilling. When they know I only like chocolate milk in the morning, they arrange a special chocolate milk for me for my next stay days without charge. 5. Everything about the hotel is organic and eco-friendly items which also make you feel the environment. 6. Normally when you went to stay in a hotel, they try to charge you with every little thing. In Eco-Hotel La Residenza, its completely different. At the time of my check out, I was struggling with some change of my money to pay, as because I paid everything by booking.com. They reduce the price according to my convenient. On the top they offer me a free juice. This is rear for me as a traveler. Overall, I love every bit of my stay in there and whenever I go to visit Italy, I will surely stay there. Also, if you contact them directly to book, you may get a discount as I will get on my next visit. PS: I stayed there for seven days in January of this year. I am sorry for my late review. But because I loved it so much there, I must write it.…
Price and rooms were great, especially because I had friends traveling from out of town and was trying to accommodate for them and maintain their budgets in hotel selection. The rooms were clean, this is always very important to me. The restaurant was awesome! Even if you are not staying at this hotel, if you are in the area I would recommend the restaurant if it is available to the public. Many risottos were delicious, food was well prepared, staff were quite friendly. Best yet, one of my friends has to maintain a gluten free diet due to food allergies and the options they have in the restaurant are great! Traveling to Milan was surprisingly easier than expected with a gluten free traveler, but the hotel restaurant was certainly a big part of that!
I had to cancel my non-refundable reservation due to the Air Italy going bankrupt. They were amazing. They had not problems with cancelling and refunding my money. I will make sure to tell everyone I know your kindness and generosity. They are always willing to help. The first time I made the reservation I reserved for the wrong dates a non-refundable rate and they still changed it at no charge. You really know what excellent customer service is! I hope to come and stay with you soon.
Basic hotel with basic amenities. There is parking for a fee, but not many spaces available so we may have been lucky to get the last spot available as all the streets around were completely full. Nice and close to a metro station which was easy to use. Hotel was nice and quiet at night. Hotel has posters stating how they are eco friendly which is great but I have to say, when we arrived, our room already had the air conditioning blasting out cold, and a radiator turned on to give heat - bit wasteful!
We had a very nice stay. The hotel staff was really nice and helpful. The bed was comfortable. Breakfast buffet was nice and tasty. The only point that need to be improved was the agressive bleach smell in the bathroom. Nevertheless, the hotel and the room were very clean. I would definitely recommend this hotel and would stay here again.