Our 1st impression was the staff who were detached at best and outright hostile when something was requested of them. we stayed in a room on the 2nd floor that had its own private bathroom. there was not only no lock on the door, but the whole mechanism was missing leaving just a…
They took our money from credit card and we arrived they said our reservation has been canceled. They make reservations and then canceled it. I won't recommend this place to anybody. Then was a terrible smell in that place.
Places like this offends the idea of italian hospitality.
the staff: kind of foreigners not polite, rude .
similar prices I suggest you look for a different hotel rather than giving your money to these people and you will surely have better service.
The only positi…
Impolite staff, poor breakfast (only bad coffee and old croissant with butter) and room was dark, without heating (we were there in winter, so we were freezing in the night) and with smoke smell. The reality was different than photos on the website.
Just terrible. The building is old, quite dark and scary, including a smelly room and a very uncomfortable bed.
Plus, the staff were rude with us in every possible way. They offered breakfast but it was just coffee with old butter and bread...
You can spend your money (30€ per …
"sleeping on the street is surely better. just stay somewhere else. for the same price you can"
"I marked terrible cause there is no other option below terrible. I did not stay there as I did not feel safe. Don't stay here!"
"dorm rooms on the first floor - no wifi"
"Do not book."