When you enter the hotel, you are greeted cordially, your luggage is whisked away and you are transported to the reception area where you are welcomed again. Check-in is easy and then you are escorted to your totally fashionably (obviously) designed room with all the modern conveniences. An iPad has all the controls for the room, the curtains puddle beautifully, the bathroom is stunning in marble with a separate shower and tub, you can even close off the vestibule for a private food delivery. The staff is attentive and remembered us whenever we came by reception with a question. The food at the restaurant was delicious and beautifully presented. We are only sorry that we stayed only one night.
This hotel deserves a lot more than the flak reviews you read. First time staying here for our anniversary. The hotel room is nice and comfortable. Mini bar complimentary - which is a really really nice touch. Special thanks and mention to Paolo from front desk. He was so patient with the check, trying to find us a room on a higher floor and when he couldn't, he brought us to the room allocated and walked us through the room details like lights, ipad etc. We had a small issue but he resolved it promptly and efficiently and really showed what it means to stay at The Armani - fantastic customer service! Just top notch! Thank you to the service team and front desk. We really enjoyed our stay. The only thing that we would like to suggest is an improvement of the WiFi. We stayed on the 3rd floor and the WiFi was patchy. But other than that, it was such a fantastic stay and thanks in no small part to Paolo. Stay here! Nice, central location, great breakfast and fabulous service.…
My 2nd stay at the Armani. The service is now top notch. Staff are friendly, service oriented and everything requested is attended to promptly. Our big big thanks to Paolo from frontdesk. From check in to attending to our queries and even a minor issue we had - everything was done with a smile and resolved quickly and promptly. Paolo deserves 10 stars! Thank you Armani and Paolo, for such service and a great experience! We will be back!
It is not the first time we visit Milan but it is the first time in Armani Hotel, it was great that we chose this hotel, its location, quality of rooms, services and staff, everything was great, I will never forget Mr. Faisal, Mr. Simone and Mrs. Lara, and I apologize for forgetting the other names. Thank you everyone for their kindness to my children. The room type was a family suite consisting of two interconnecting rooms.
Amazing service ,staff and decor . Great Rooms , restaurant. Location is great for shopping and dining .Staff is very pleasant with prompt attention. I have stayed many times and each time it was great
Stunningly designed hotel, with technological control in the room. Close to all the sites in the center of Milan. An amazing team that generously responded to all our requests. Free minibar for the entire stay including refilling every day, Late check out free of charge. Receiving € 85 to use for extras at the hotel. 10% discount at Armani's flagship store.
Great place brilliant location and staff are wonderful, i would recommend it to all my friends and stay again, i really enjoyed the bamboo bar and the room was great. having a parking service made life so easy.
very satisfied the complete stay in the hotel, friendly staff, nice room, good facilities, really EVERYTHING was very very good. the relaxation room was my favorite place, in the center of the city a very quiete place to relax, thanks again , see you soon BACK
I had the most wonderful and comfortable stay. The rooms are of a good size with a big and luxurious bathroom. The Spa has a beautiful view of the city, from al areas. Jacuzzi is nice and big. Sauna’s are 1-2 persons, but multiple of them and also with a view of the city. Location is great ofcourse!
Top notch service during Covid All perfect Very attentive service Nice in dining any time of the day Very nice spa with Jacuzzi and top view Very nice cocktails in the bar Perfect location next to Monte Napoleone area