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The Westin Palace, Milan

#49 of 432 Hotels in Milan
Certificate of Excellence
GreenLeadersSilver level
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507 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Level Contributor
10 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

A free night as a Starwood Preferred Guest (SPG) passing through Milan en route to Lake Como. Room upgrade on arrival was a good start but we felt the room was a little dated. None of the plug sockets seemed to work. I didn't bother mentioning it to the reception desk as we made do using the shaving point to... More 

Helpful?
Thank James T
Boston, Massachusetts
Level Contributor
191 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Westin Palace Millan We just left the Westin Palace Milano and must say that we were amazed. The reviews were not the greatest and we did not know what to expect. First of all, it is a beautiful palace with a great location 5 minutes by taxi and some 10 walking from Central Station. Also, there is a yellow metro... More 

Helpful?
Thank CitizenoftheAir
Coppet, Switzerland
Level Contributor
96 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Excellent place to stay, staff are very polite and helpful, decor is very tasteful in European style, food is great, evening cocktails accompanied by generous serving of snacks. Only criticism is the first morning of breakfast was ridiculous in trying to get out coffee and tea. After 15 minutes we reminded the hostess. After another 5 minutes we reminded again.... More 

Helpful?
Thank Mercini L
Chicago, Illinois
Level Contributor
94 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago

The Westin Palace has an impressive lobby. I also really enjoyed my room which was very spacious. From the hotel it is a rather short walk to the train station. I liked the breakfast but probably would not have purchased it if it were not included in my rate.

Helpful?
Thank letsgofire
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Wow!! Overhyped Westin Palace Milan. First the good items - bar staff is amazing, the bell staff is amazing, the property looks great and common areas well maintained. Patio in the front is the best. Now the bad - front office and concierege is not courteous and helping at all. We had three rooms booked. The checkin time is 2:00... More 

Helpful?
Thank Akash J
Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Akash J, We are very sorry to know that you were disappointed with this stay. We actually checked in rooms respectively at 2:07 and 2:22 and the different timing was due to your request for connecting rooms. It is indeed true that check-in time is 2:00 pm but as you know Elite Members in the SPG program enjoy a... More 

Langley, BC
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

For some reason, we expected the Westin Palace to be in an older building. That said, it definitely is not but that does not hurt the charm of the facility. We found the hotel to be inviting, open, clean, and modern. Our room was perfect for our stay and access to the rooftop terrace was a bonus (although rather hot... More 

Helpful?
Thank Langley_BC
Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Langley_BC, We are very happy to know that you enjoyed your stay at our hotel and would not hesitate to return (which we hope you will do!). We also appreciate your fair assessment of breakfast experience and will work on improving staff engagement and buffet selection. Unfortunately, introducing a cooking station requires a space that we currently do not... More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My first time in a Westin and I LOVE IT!!! The bed is the most comfortable I have ever enjoyed. I may have to buy a set myself. My husband and I have been here for a month+ and have felt at home the entire time. The staff are all very friendly and helpful at all times of the day.

Helpful?
Thank Amanda G
Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Amanda G, We’re delighted that with this extended stay at The Westin Palace we have made a Westin fan out of you and your husband, we know how comfy it can be to sleep night after night in a Heavenly Bed. And we are proud to know that you feel this is indeed your home away from home, with... More 

Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed with the family after 18 years since we stayed, still one of the best, receptionist was very helpful, room is very well appointed with old European charm. Heard the restaurant served one of the best Sunday brunch but didn't get to try. We had buffet breakfast served with eggs, sausages, cereals, fruit etc & one Asian dish is plain... More 

Helpful?
Thank Mary N
Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Mary N, How wonderful to know you returned to our hotel after 18 years and had a great stay! We include an Asian dish in the standard buffet breakfast selection, though the request for it is quite limited as Asian customers prefer to sample local fare when travelling through Italy. You should indeed return and experience our Sunday Brunch,... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Westin Palace in Milan, Italy. The service was top notch. The hotel is indeed like a palace, very clean and grand. The rooms are large and luxurious. The sumptuous breakfast is over the top. The hotel is close to all of the shopping. The train station is just 10 minutes away. I recommend this hotel very... More 

Helpful?
Thank Ravee S
Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Ravee S, Thank you for choosing our hotel for your stay in Milan, we are delighted to know you were so happy with your choice and shared these lovely comments on Tripadvisor. We greatly appreciate your recommendation and hope to welcome you back should you travel again to our city. Be well, Guest Experience Team The Westin Palace Milan More 

Malta
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is well situated within walking distance of the cite centre and surrounded by good restaurants and all amenities. The setting and decor is classic but the rooms are equipped with all modern facilities. Staff are friendly and helpful.

Helpful?
1 Thank Tonio D
Starwood M, Public Relations Manager at The Westin Palace, Milan, responded to this review

Dear Tonio D, So glad to know you found our hotel charming and appreciated the way we strive to combine a classic style with those modern facilities one cannot do without nowadays. We hope to see you back in Milan and at the Westin Palace, stay well Guest Experience Team The Westin Palace Milan More 

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Staying in Stazione Centrale

Neighborhood Profile
Stazione Centrale
Central Station represents a bridge towards the future. Impressive skyscrapers and new age buildings stretch the skyline with the majestic Unicredit Tower cutting through. Surrounding it are large towers that define Piazza Gae Aulenti, where the fountain and the Monumento Trombe leave one breathless. A famous building of the district is the Vertical Forest, where the innovative materials and trees planted on the terraces are a unique mix of nature and man-made construction. In the district, there is the Monumental Cemetery, known for its antique tombs with sculptures portraying angels of commemorative scenes many will find touching.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Discover a place where you can be at your best. Upon entering The Westin Palace, Milan, we welcome you with sights, sounds and scents to stir your soul and replenish your spirit. Leave the outside world behind and allow you senses to be elevated. You have found your place to relax, revive and experience renewal. ... more   less 

Additional Information about The Westin Palace, Milan

Address: 20 Piazza della Repubblica, 20124 Milan, Italy
Location: Italy > Lombardy > Milan > Stazione Centrale
Price Range: $174 - $562 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Palace, Milan 5*
Number of rooms: 227
Reservation Options:
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Also Known As:
The Westin Palace, Milan Hotel Milan
Westin Palace Milan
Westin Milan
Milan Westin
Hotel Style:
#13 Green Hotel in Milan
#40 Luxury Hotel in Milan
#47 Romantic Hotel in Milan
#75 Business Hotel in Milan
#91 Family Hotel in Milan
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