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BEST WESTERN PLUS Hotel Galles

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#53 of 431 Hotels in Milan
Certificate of Excellence
GreenLeadersSilver level
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1,916 Reviews from our TripAdvisor Community

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Showing 776: English reviews
Wirral, England
Reviewed yesterday NEW

Welcome at reception on our arrival was cool to say the least. I was questioned over my booking and told I had changed it when I hadn't, very odd as I had even emailed hotel prior to arrival to double check that our room was a suitable size for 3 adults, I had also paid in advance so baffled as...

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Helpful?
Thank PamelaWirral_England
Hampshire, United Kingdom
Reviewed 2 days ago NEWvia mobile

I recently enjoyed a pleasant 5 night stay at this hotel. It is excellent for sightseeing as the Metro is right outside. I stayed with a friend and we both had small but perfectly adequate rooms which were very clean. I had a shower, (no bath) but that suited me, mini bar, tea and coffee making facilities and a UK...

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Helpful?
Thank Susanne H
Glasgow
Reviewed 1 week ago via mobile

We stayed here for 2 nights- got a really good last minute deal - hotel was perfect for access to underground station. Staff recommended a great pizzeria around corner and vouchers for Prosecco in the American Bar were a nice touch too! Room was small but had everything we needed - safe, wifi, tv, hairdryer- on 3rd floor with balcony...

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Helpful?
Thank FM1962
Davide G, Direttore at BEST WESTERN PLUS Hotel Galles, responded to this review

Dear Guest, I would like to express my gratitude for your kind words. It is wonderful to see you have enjoyed your time at the hotel and to know we have been able to contribute to a wonderful time in Milan for you. Thank you very much for leaving this wonderful review. My team and I look forward to welcoming...

Dubai, United Arab Emirates
Reviewed 1 week ago

Staff we're extremely helpful and location is great for shopping and nearby metro station Lima the only part I didn't like was the breakfast as the coffee cappuccino and the juice was not at all tasty they need to check some items in the.breakfast buffet

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Helpful?
Thank THEASAB
Davide G, Direttore at BEST WESTERN PLUS Hotel Galles, responded to this review

Dear Thea, Thank you for giving us your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Yours sincerely, Davide Giacalone General Manager

Reviewed 1 week ago via mobile

This is a Best Western with all the trimmings. It totally changed my view of what a Best Western is. This hotel is great for business with lots of practical perks - a business center area, bar to have a relaxing aperitivo in the evening, an ample lobby to sit and do work in, a small spa for treatments, an...

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Helpful?
Thank Laya S
Davide G, Direttore at BEST WESTERN PLUS Hotel Galles, responded to this review

Dear Laya, Thank you for your excellent review! We appreciated your very positive feedback and glad to know that you did like our hotel and your stay with us. We will look forward to hosting you again on your next trip to Milan! Kind Regards Davide Giacalone General Manager

London, United Kingdom
Reviewed 2 weeks ago via mobile

The reviewer from Sweden must be out of her mind , this hotel is ideally located for tourism. This hotel has normal size rooms a small pool , gym ,sauna and steam room all very clean. Very helpful staff and will definitely be back.

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Helpful?
Thank Necw2014
Davide G, Direttore at BEST WESTERN PLUS Hotel Galles, responded to this review

Dear Guest, we really appreciate your positive feedback and we thank you for your kind words regarding our staff. We hope to welcome you back in the future during your next visit to Milan. Best Regards, Davide Giacalone General Manager

Preston, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here on a two night mini break. The location is great for everything. The restaurant was brilliant for both evening meal and breakfast with fantastic views over the city. Our rooms were perfect and located along the corridor from friends who we had booked with

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Helpful?
Thank HelEmRick
Davide G, Direttore at BEST WESTERN PLUS Hotel Galles, responded to this review

Dear Guest, thank you for taking the time to review on our hotel. We are glad to know that everything was perfect and we hope to welcome you and your friends again during your next stays in Milan. Kind Regards, Davide Giacalone General Manager

Reviewed 2 weeks ago via mobile

Just returned from a two night weekend stay in The Galles with a group of friends. Being regular visitors to Milan we were looking for a good quality hotel at a reasonable price and were not disappointed. This is a modern, clean and efficiently run hotel. Rooms were fresh, clean and had all the required equipment, air con, wifi, digital...

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Helpful?
Thank mahoochie
Davide G, Direttore at BEST WESTERN PLUS Hotel Galles, responded to this review

Dear Guest, Thank you for taking the time to review on our BEST WESTERN PLUS Hotel Galles. We are very happy to hear that our services have met your expectations and we will look forward to seeing you on your next visit to Milan. Kind Regards Davide Giacalone General Manager

Stockholm, Sweden
Reviewed 3 weeks ago

The rooms are small, you can hear the neighbor very well, unfortunately for me. The room was not so tidy and the shower were so small, I almost got stuck. I don't like when they spray the rooms since i have asthma. If you are sensitive and have asthma, this is not your hotel.

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Helpful?
Thank Lena H
Davide G, Direttore at BEST WESTERN PLUS Hotel Galles, responded to this review

Dear Lena, we are sorry for not exceeding your expectations and we do thank you for telling us what should be improved in order to offer a better service to all our future guests. We hope you will reconsider staying with us again so that we can offer you a superior experience. Kind regards, Davide Giacalone General Manager

London, United Kingdom
Reviewed 3 weeks ago

Perfect location it's situated in front of the Lima metro station.nice shops and lots of restaurants nearby!i spent two nights with friends and the hotel staff were really nice n attentive!a variety of good breakfast!Indoors swimming pool..wifi it's a bit slow n hotel says they got jacuzzi but couldn't find one!very good hotel overall will defiantly come back.J.C.B

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Helpful?
Thank bhavika2kishan
Davide G, Direttore at BEST WESTERN PLUS Hotel Galles, responded to this review

Dear Guest, thank you so much for reviewing our hotel. We are really glad that you liked your stay with us and all the services we offer to our guests. Thank you also for your kind words regarding our staff. We hope to welcome you again in the future. Best Regards, Davide Giacalone General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The BEST WESTERN PLUS Hotel Galles is located in Corso Buenos Aires, one of the most important and lively shopping street of Milan, just in front of the Metro Lima and only 10 minutes walking from Central Station. Situated in an elegant fully restored eighteenth century building, the hotel has 200 rooms among standard, deluxe, junior suite and family rooms, each one individually designed with its own particular style, elegance and unique personality to make your stay as comfortable as ever before. The hotel is perfect for business and leisure guests, thanks to its many facilities offered: enjoy a rich buffet breakfast with a wonderful view over Milan, in our restaurant "La Terrazza", to start a brand new day in the most perfect way or enjoy a full relax day in our Fitness Centre & SPA with indoor swimming pool, sauna, Turkish bath, chromotherapy with Himalayan salt and massage chairs. Furthermore, there are free Wi-Fi and Sky in all rooms and common areas and a useful Internet Point and iPad Corner located in the Lobby. On sunny days, you can enjoy a drink of our America Bar in the garden or relax on our roof-top terraces, perfect for sunbathing or for an aperitif with your friends. Upon request and at extra charge, garage, meeting centre, bike rental and special rooms for pets. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel Galles

Address: Piazza Lima 2, 20124 Milan, Italy
Location: Italy > Lombardy > Milan
Price Range: $99 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hotel Galles 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Best Western Galles
Best Western Milan
Milan Best Western
Hotel Style:
#13 Green Hotel in Milan
#18 Spa Hotel in Milan
#44 Luxury Hotel in Milan
#46 Romantic Hotel in Milan
#51 Family Hotel in Milan
#56 Business Hotel in Milan
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Hotel Galles staff and other travelers.
35 questions
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Questions? Get answers from BEST WESTERN PLUS Hotel Galles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed in room 545 which had a comfy king size bed and a couch that turned into a single bed.”
 of 5 bubbles PamelaWirral_England, yesterday | Read review
“Tell customers about the €5 per night per person charge. ”
 of 5 bubbles I6785SCmichaelg, Oct 20, 2016 | Read review
“Transfers to Airport by Hotel Galles was 100/150 Euro - we opted for the bus at 8 Euro”
 of 5 bubbles mikemY3464CZ, Oct 4, 2016 | Read review
“6th floor was quiet and next to dining room.”
 of 5 bubbles Raychxuu, Oct 4, 2016 | Read review
“Choose a higher floor and a balcony”
 of 5 bubbles Tufty59, Sep 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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