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Mercure Milano Regency

Traveler (229)
Room & Suite (56)
Dining (17)

About

#199 of 433 hotels in Milan
Location
Cleanliness
Service
Value
Mercure Milano Regency is situated in a nice residential neighbourhood just few steps to Milan Fairs area and 10 minutes by taxi to city centre. Born from the restoration of an ancient noble palace, its architecture is extremely refined. Interiors are elegant: every single detail was thought to create a fascinating and exquisite environment for guests ' pleasure.Rooms warm and inviting atmosphere is the result of a personal care and attention for guests' comfort . All bedrooms offer sat TV, radio, safe, minibar, direct telephone line and self - controlled air conditioning. The bathrooms, all decorated with precious marbles, are luxuriously equipped with telephone and radio.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Free internet
Wifi
Public wifi
Internet
Coffee shop
Breakfast available
Breakfast buffet
Meeting rooms
Salon
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Facilities for disabled guests
Reduced mobility rooms
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Desk
Minibar
Flatscreen TV
Hair dryer
Fireplace
Housekeeping
Room service
Safe
Telephone
Wake-up service / alarm clock
TV Channel One Russia
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Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
58Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
485Reviews
30Q+A
13Room tips
Traveler rating
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Time of year
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Popular mentions
Good hotel if you want to be out of the city center. Easy to get to using the No.1 tram. Staff were friendly, courteous and helpful; nothing was too much trouble. Had a small issue with the bathroom but were immediately moved and complimentary drinks offered in the bar.
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Response from ha0e5rm, Responsabile relazioni con la clientela at Mercure Milano Regency
Responded 1 week ago
Dear Guest, We thank you for your positive review about your stay at the Mercure Milano Regency. Hope to have the chance to welcome you again in the future. Kind regards. Stefano T. Relation Manager Mercure Milano Regency
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+1
The best thing about the Mercure Milano Regency is it's unique classic style and simplicity. Located a bit far from the city center but the area is well connected. Bus, Tram and Taxi are always available. However, the nearby Metro station Domodossola or Portello is in walking
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Response from ha0e5rm, Responsabile relazioni con la clientela at Mercure Milano Regency
Responded 1 week ago
Dear Guest, Thank you for your nice words about your stay. As far as shower area and towel hanger are concerned, we have already provided an improvement. All your critics are welcome and help us to improve our hospitality, according to your needs. Hoping to have the chance to see you again and make you change your mind about our property. Kind regards. Stefano T. Relation Manager M ercure Milano Regency
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I had arranged to stay in this hotel for a present for my partner due to it being a bit quirky and also having good links to the centre but when we arrived we were told, very BLUNTLY and with NO APOLOGY, that we were NOT staying at the hotel!! They didn’t really have a reason as
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Response from ha0e5rm, Responsabile relazioni con la clientela at Mercure Milano Regency
Responded 2 weeks ago
Dear Guest, We thank you for your review and we regret to hear about the inconvenience occured. Due to an unpredictable technical problem we had to reallocate you in another hotel 1 km far. Our professional staff always treat kindly our guests, even during high pressure time. Should it be not happened that time, we apologize on behalf of our staff. All your critics will make us to improve our hospitality service. We hope to welcome you agian. Kind regards. Stefano T. Relation Manager Mercure Milano Regency
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Waited 2 hours to be told we would be moved to another hotel. Receptionist could barely raise an apology . Don’t believe the reason they gave us . Beware if you book this hotel via any cut price websites like Trip Advisor or EasyJet. They have s history of doing this (look at
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Response from ha0e5rm, Responsabile relazioni con la clientela at Mercure Milano Regency
Responded 2 weeks ago
Dear Guest, We thank you for your review and we regret to hear about the inconvenience occured. Due to an unpredictable technical problem we had to reallocate you in another hotel 1 km far. Our professional staff always treat kindly our guests, even during high pressure time. Should it be not happened that time, we apologize on behalf of our staff. All your critics will make us to improve our hospitality service. We hope to welcome you agian. Kind regards. Stefano T. Relation Manager Mercure Milano Regency
Read more
Situated in a residential area. Walkable to the main attractions of Milan - but a far walk. Big room. Efficient service. Breakfast is restrained, a few hot choices, a few cold choices, coffee/tea. The room is quiet, mine was facing the inner courtyard.
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Previous
PRICE RANGE
$77 - $168 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Regency
LOCATION
ItalyLombardyMilanCagnolaZone 8
NUMBER OF ROOMS
71
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