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Grand Hotel et de Milan - The Leading Hotels of the World

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Via Manzoni, 29, 20121 Milan Italy
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Traveler (384)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hotel et de Milan - The Leading Hotels of the World
Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 458 in Milan
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.2
Travelers' Choice
A place of elegance where many famous people from the past have left their mark. Opened in 1863, the Grand Hotel et de Milan still holds its charm and allure as an old ‘Milanese’ mansion. It has been and still is the preferred hotel of many national and international celebrities from the worlds of culture,fashion, music, business and entertainment.Located in the heart of the town it is just a few steps from the fashion district, financial area and duomo cathedral. The incredible central priviledge position together with the excellent Gerry's bars, Caruso Fuori restaurant with its Veranda and the Don Carlos restaurant with its fine dining experience, the Grand Hotel et de Milan is the ideal place to enjoy a pleasant holiday or business trip.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycle tours
Babysitting
Children Activities (Kid / Family Friendly)
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Walking tours
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Classic
Languages Spoken
English, French, Russian, Spanish and 7 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
150Restaurantswithin 0.3 miles
157Attractionswithin 0.3 miles
1067Reviews19Q+A100Room tips
Traveler rating
  • 799
  • 178
  • 63
  • 14
  • 13
Time of year
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Language
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Popular mentions
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Traveling_Crumb wrote a review May 26
San Francisco, California84 contributions14 helpful votes
This was our first vacation in 3 years for just a week, so you can imagine our hopes and anticipation for this trip and our stay in Milan. Grand Hotel greeted us well; we were even upgraded to a Premium room. That was much appreciated. We loved the room, the amenities, and the location. The first issue - on more than one occasion room service staff tried to enter our room without knocking. Once, I actually had to jump from bed and hold the door so they don't come in. Not acceptable. What earned this hotel a 1-star review is the issue of handling a missing belonging - one of the items went missing from my cosmetic bag in the bathroom. Although I knew where I always kept it, I search entire the room upside down - to no avail. When it was time to pack, I gave it another full swoop around - no success. I reported it to the staff at the front desk. How did they handle it? They didn't. They let me depart without an apology and without resolution; just with the promise that they'll contact me. It's been 2 weeks - I heard nothing back. I don't care about losing a seemingly small item I ended up replacing in the next city on our trip, But I do care about how I felt realizing something going missing from the place where I was supposed to feel safe and taken care of. The fact the hotel didn't bother to follow up after the incident is unforgivable. 5-star service? Think again.
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Date of stay: May 2022
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Orkun A wrote a review May 25
1 contribution
We were in Milan for 5 day shopping trip. Everything was as stated and perfect. We have stayed for 4 nights. Hotel and room was as stated. Staff was very helpful and hotel was extra clean. We will definitely stay again. Thank you
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Date of stay: May 2022
Value
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minnesotans4 wrote a review Apr 2022
Saint Paul, Minnesota2636 contributions1134 helpful votes
The hotel lobby and bar exemplified glamour from a bygone era. I had read that Verdi had stayed here many times in 1872. Caruso also was a former guest. We were upgraded to a very spacious suite but was surprised to find rather old furniture. The breakfast buffet was complimentary and offered a great selection. We recommend going to their elegant bar and enjoying unique and delicious cocktails. The hotel was within a few blocks of the high end shops and a few blocks in the other direction of the Duomo. The front desk staff was very personable.
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
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Response from Andrea Piantanida, Owner at Grand Hotel et de Milan - The Leading Hotels of the World
Responded 3 weeks ago
Dear minnesotans4, Firstly we would like to thank you for your recent stay, we are happy discover that you had a very positive experience with us. I would like to a lil more about Caruso from our history: '' In April 1902 the great tenor Enrico Caruso, coming to Milan to perform at La Scala Theatre in a new opera directed by Toscanini called “Germania”, arrived for the first time at the Grand Hotel et de Milan. Fred Gaisberg, pioneer of phonographic recording at the “Gramophone Company”, was enthused by Caruso's voice but the Gramophone Company, whose intention was to record an album, pulled out after being informed that Caruso requested £100 pounds for agreeing to record. At that point, Gaisberg decided to sponsor him personally. The recording of the first flat LP in the history of music thus took place in room of the Grand Hotel et de Milan. '' We hope to see you very soon here at the Grand Hotel, will be pleased to share more history on your next visit. Warmest Regards Andrea Piantanida General Manager
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nkisin wrote a review Apr 2022
Beijing, China5 contributions6 helpful votes
We have stayed at The Grand Hotel et de Milan on our previous trips and it did not disappoint again. The location of the hotel is great, and the staff is helpful and friendly. We received a room upgrade upon arrival. Great overall stay.
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Date of stay: April 2022
Rooms
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Response from Andrea Piantanida, Owner at Grand Hotel et de Milan - The Leading Hotels of the World
Responded Apr 11, 2022
Dear nkisin, Thank you very much for your recent stay at the Grand Hotel et de Milan and for your superb review. We are pleased to read that you had a very positive experience with us. We all look forward to welcoming you back in the nearest future. Warmest Regards Andrea Piantanida General Manager
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Hasna Gheni wrote a review Apr 2022
2 contributions
For me, Milan is synonym of Grand Hotel et de Milan. Every time I go there I have the same magical experience. It’s a real pleasure to be in such place full of history. The staff is amazing and very attentive. The rooms division manager Stefano and the hotel concierge Tarik are very responsive and truly professional. They helped to make our stay more special and enjoyable.
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Date of stay: March 2022Trip type: Traveled
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Response from Andrea Piantanida, Owner at Grand Hotel et de Milan - The Leading Hotels of the World
Responded Apr 11, 2022
Dear Hasnag2022, Thank you very much for your recent stay at the Grand Hotel et de Milan, you are absolutelly right; as the hotel name says, we are Milano. Surely the team makes the difference and Stefano & Tarik are a very valuable in our hotel. We all look forward to welcoming you back soon for an even more enjoyable stay. Warmest Regards Andrea Piantanida General Manager
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MitchyR wrote a review Apr 2022
Los Angeles, California68 contributions13 helpful votes
Outstanding service and location. Gaya at the front desk is truly the best Rooms outstanding, Breakfast with many selections and spectacular as always location, unbeatable One of the best hotels in central Milan, next to the shopping and the Duomo and the Scala
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Date of stay: March 2022
Value
Location
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Response from Andrea Piantanida, Owner at Grand Hotel et de Milan - The Leading Hotels of the World
Responded Apr 11, 2022
Dear MitchyR, The team and I would like to thank you for your review. We are all happy to read that your experience with us was very positive. We look forward to welcoming you back to the Grand Hotel et de Milan soon. Warmest Regards Andrea Piantanida General Manager
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Claudio K wrote a review Apr 2022
Ascona, Switzerland6 contributions4 helpful votes
Beautiful location in the heart of the historic part of Milan. Perfect for shopping and city tours or visit in the scala. Nice staff, very professional and correct. Good restaurants and breakfast. In the hotel and outside you find a lot of traces of the old history, the good old times. . . .
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Date of stay: April 2022
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Response from Andrea Piantanida, Owner at Grand Hotel et de Milan - The Leading Hotels of the World
Responded Apr 8, 2022
Dear Claudio K, Thank you so much for your recent stay at the Grand Hotel et de Milan. The team and I are very pleased to read that you had a fantstic stay with us. We really hope that your travel schedules will bring you back to Milano soon. Warmest Regards Andrea Piantanida General Manager
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Executive A wrote a review Apr 2022
1 contribution
The management was very kind when we had last minute travel change. When we had a hard time with expedia getting a refund for a cancellation, the hotel offered us free nights just to be nice and help out!
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Date of stay: September 2021
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Response from Andrea Piantanida, Owner at Grand Hotel et de Milan - The Leading Hotels of the World
Responded Apr 8, 2022
Dear EAKWI, Thank you for your comment on Tripadvisor. I personally followed your case and it did not take me long to decide what was right to do in order to assist you. We did it with a great pleasure. Please do count on me and the team to book diretly with us our best rate available to obatin all the flexibility needed before and during your travel. Have a lovely day ahead. Andrea Piantanida General Manager
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veryhardtoplease wrote a review Mar 2022
Geneva, Switzerland99 contributions139 helpful votes
I’ve stayed here multiple times in the last three months so now have a feel for it. The location is excellent in the shopping and historic district, although parking is impossible. My rooms have been junior suites and although large, very old in style with various bits of mismatched furniture and tired decor. My biggest issue, though, is service. Room service doesn’t answer. Try reception. Same thing. Operator. Same again. Finally someone turns up and tells you they were alone, and this isn’t their job anyway. In a Leading Hotel of the World? The receptionist chased me outside early one morning as I was getting into a taxi to say I hadn’t paid. I’d actually paid up front, including my next two stays, and also given my credit card. On my first stay there was a line at check in as only one lady was manning the front desk whilst her colleagues chatted behind. I’m sure they mean well but this hotel needs proper management to justify its prices and reputation. Right now it’s just slowly fading into mediocrity, which is a shame.
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Date of stay: March 2022
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Trip type: Traveled
1 Helpful vote
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Response from Andrea Piantanida, Owner at Grand Hotel et de Milan - The Leading Hotels of the World
Responded Apr 1, 2022
Dear veryhardtoplease, Thank you for your review and for your recent stay at the Grand Hotel et de Milan. It is never pleasant to read that we did not meet guests expectations. I am sure that a series of unforseen circumstances had unfortunately negatively impacted your stays, we did offer our prompt aplogize together with the Rooms Divison Manager Mr. Donati during your stay. I can't surely justify a non positive experience, however this does not reflect the level of service that we aim to deliver and we dleiver on a daily basis to all our guests. We hope to have another opportunity and occasion to meet all your expectaions in a future stay. Warmest Regards Andrea Piantanida General Manager
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FlorianvonHofen wrote a review Mar 2022
Sistiana, Italy72 contributions115 helpful votes
This hotel delivers a true Grand Hotel Experience: For us, these means, first of all, the staff: Always attentive, professional, polite. Little problems are taken care of immediately, concierge is knowledgeable, precise and reliable, the teams in the beautiful bar and the cosy restaurant are decent, flexible, friendly and creative. This is a Hotel with a lot of history, so do not expect huge rooms like in the States or in some hotels in the outskirts of Milano. You are right in the center, you can walk everywhere, so if you can enjoy this kind of setting (with a slightly "Budapest-Hotel"--feeling), this is THE place to be. Definitely our choice for all our future Milano-stays!
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Date of stay: March 2022
Location
Cleanliness
Service
Trip type: Traveled
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Response from Andrea Piantanida, Owner at Grand Hotel et de Milan - The Leading Hotels of the World
Responded Mar 15, 2022
Dear FlorianvonHofen, Firtsly i would like to thank you for your review and for your recent stay at the Grand Hotel et de Milan. The team and I are very pleased to read that you had a very positive experience with us. Our team is fully committed to make every single stay individual and special, to make our guests felling like being in the place to be. We look forward to welcoming you back soon in your Milanese home! Warmest Regards Andrea Piantanida General Manager
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PRICE RANGE
$604 - $978 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLombardyMilanCentro Storico / Scala
NUMBER OF ROOMS
95
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Frequently Asked Questions about Grand Hotel et de Milan - The Leading Hotels of the World
Which popular attractions are close to Grand Hotel et de Milan - The Leading Hotels of the World?
Nearby attractions include Bagatti Valsecchi Museum (0.1 miles), Pinacoteca di Brera (0.2 miles), and Museo Poldi Pezzoli (0.1 miles).
What are some of the property amenities at Grand Hotel et de Milan - The Leading Hotels of the World?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Hotel et de Milan - The Leading Hotels of the World?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel et de Milan - The Leading Hotels of the World?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hotel et de Milan - The Leading Hotels of the World?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Grand Hotel et de Milan - The Leading Hotels of the World?
Conveniently located restaurants include Seta, G.B. Bar, and Enoteca Milano alla Scala.
Are there opportunities to exercise at Grand Hotel et de Milan - The Leading Hotels of the World?
Yes, guests have access to a fitness center during their stay.
Does Grand Hotel et de Milan - The Leading Hotels of the World have airport transportation?
Yes, Grand Hotel et de Milan - The Leading Hotels of the World offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hotel et de Milan - The Leading Hotels of the World located near the city center?
Yes, it is 0.4 miles away from the center of Milan.
Are any cleaning services offered at Grand Hotel et de Milan - The Leading Hotels of the World?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel et de Milan - The Leading Hotels of the World?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.