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Sheraton Diana Majestic, Milan

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Traveler (415)
Room & Suite (134)
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About

Location
Cleanliness
Service
Value
A warm welcome awaits you at the Sheraton Diana Majestic. Located in the heart of the Milanese shopping district, our great location allows you to explore and connect to our wonderful fashion city. The trendy lounge of hclub>Diana is one of the hottest spots in the city and the place to be to enjoy an authentic milanese aperitif.
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Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Historic Hotel
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
221Restaurantswithin 0.3 miles
44Attractionswithin 0.3 miles
1,297Reviews
504Photos
2Q+A
100Room tips
Traveler rating
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Popular mentions
Worst Sheraton I have ever stayed at. Needs new carpets urgently. Such dirty old carpets and everything in the room was broken including curtains. Too much noise from the street as the windows are too old. Disgusting room for 300 euros a night. Not even tea coffee at the
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Response from SheratonDianaM, Front Office Shift Leader at Sheraton Diana Majestic, Milan
Responded 1 week ago
Dear jraja1, Thank you very much for sharing your experience. I'm really sorry that your stay at our hotel didn't meet your expectations but I hope you will decide to visit us again, maybe in one of our Executive rooms facing the internal garden, that are the most recent and have a more modern decor. Also they are quieter and far from the noise coming from the street. However I passed your feedback to the appropriate hotel team so that the appropriate measures can be taken to improve. I truly hope you will decide to visit us again to gain back you preference for your milanese stays. Sincerely, Federica C.
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So, it's a hotel in an old building, but it doesn't mean you need to be old. Very dated rooms. Dated interiors, halls, everywhere except bar. Rooms on the street side are VERY loud, no good soundproofing. Short showers all tub showers. My bath robe side loop was ripped.
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Response from SheratonDianaM, Front Office Manager at Sheraton Diana Majestic, Milan
Responded 2 weeks ago
Dear worldtravelerSF1988, thank you very much for sharing your experience. We are really glad that you enjoyed our location and bar area; unfortunately we could not say the same about in-room experience. I hope you will decide to visit us again, maybe in one of our Executive rooms facing the internal garden, that are the most recent room, in a more modern decor. I take the chance to thank you to point out about the bath robe, so we can verify with our laundry provider; concerning pillows, we follow Sheraton Standard for bedding; please do not hesitate to contact the Reception next time for a different product and we will be glad to assist you. I truly hope you will decide to visit us again to gain back you preference for your milanese stays. Sincerely, Mara F.
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I booked via Lastminute.com as a mystery room. If I had booked direct at the price they wanted, I would have been upset. The hotel lobby is tired and old, but then the bar area is ultra modern and very attractive. The room we received was garden facing but again pretty old
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Response from SheratonDianaM, Front Desk Shift Leader at Sheraton Diana Majestic, Milan
Responded 3 weeks ago
Dear 307pierce7, Thank you for taking the time to share your valuable feedback. My name is MATTEO BUA and I am the Front Desk Shift Leader at the Sheraton Diana Majestic, Milan. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. As for the style of the hotel, it recalls the seventies in fact our structure is considered an Old Dame of the Milanese panorama. We want to thank you again for the appreciation given to our Hclub Bar Lounge and our Breakfast, our guests' evaluations are essential to help us improve continually. Wishing you a good evening, I greet you cordially. Sincerely, MATTEO BUA Front Desk Shift Leader Sheraton Diana Majestic matteo.bua@sheratonhotels.com +390220581
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I have stayed in Sheraton for 2 nights on business. First of all this hotel is old and you can feel it especially when entering bathroom. Room was super small for a price of 360€ per Night. What is absolutely amazing Wi-fi doesn’t work on the second floor. The stuff even
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Response from SheratonDianaM, Manager at Sheraton Diana Majestic, Milan
Responded 4 weeks ago
Dear JaUla, thank you for taking time to share your feedback about your stay here with us. I do deeply apologies for the situation you experienced at our hotel, since I can understand how silence and good Wi-Fi connection can affect a good work environment: whenever your travel will bring back to Milan, I would be therefore more than pleased to accommodate you in a very quiet room provided with a working desk and an excellent wifi signal. Your comment is very helpful and it is, like each of our guests', a good starting point in order to improve the service we provide to every valued guest like you. Looking forward to welcoming you back here, I remain with best regards Sincerely, DAVIDE DE LUCA Front Office Shift Leader Sheraton Diana Majestic davide.deluca@sheraton.com 00390220581
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just had the worst hotel experience in my life today, I can't believe a Sheraton hotel can have all kind of this issues. Room dirty and old (For me doesn't matter old or new, a least to be clean). We are in Italy, a least the food!! not way, buffet breakfast needs hygiene
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Response from SheratonDianaM, Front Desk Shift Leader at Sheraton Diana Majestic, Milan
Responded 4 weeks ago
Dear Mr/Ms 567emanuelem, Good morning from a sunny Milan. My name is Matteo Bua and i'm the Front Desk Shift Leader at the Sheraton Diana Majestic Milan. First of all we would like to renew you for the time you have dedicated in providing us with your valuable feedback. Maintaining a fresh and clean atmosphere within our rooms and common areas is one of our priorities. On behalf of the whole team of the Sheraton Diana Majestic. I sincerely apologize for not satisfying your expectations from this point of view. I will assure that the feedback provided will be shared with the appropriate department. Regarding our Room Service it's usually very fast because our hotel has only 106 rooms and consequently the replacement of the same which is made twice a day. Regarding the judgement on our aperitif, I tell you with all honesty that it is the first time that we receive this kind of comments. The Diana Aperitif is one of the oldest and most famous of the Milanese Movida and its service and its atmosphere complete its fame. Hoping you will give us a chance to regain your trust i will greet you cordially. MATTEO BUA Front Office Shift Leader T 02 2058 2012 F 02 2058 2058 sheraton.com | like us on Facebook | follow us on Twitter | follow us on Instagram SHERATON DIANA MAJESTIC Viale Piave 42, 20124 Milan Italy
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12345627
We only heard a little noise one morning around 10 am. Otherwise our stay was not interrupted at all.
1 vote
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Ciao io ho fatto un Brunch domenicale, piacevole e soddisfacente. Il prezzo forse un po' eccessivo (40-45 €)
0 votes
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"Not on the street side."
"Some noice from the street in front"
"For young peole, their lounge bar have great activity every single night"
"Try to get a room facing the rear garden."
"417 has a view of the garden and the morning sun"
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12345620
PRICE RANGE
$178 - $768 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton milanmilan sheraton
LOCATION
ItalyLombardyMilanZone 3Porta Venezia
NUMBER OF ROOMS
106
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