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Smart Hotel Milano Centrale

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Smart Hotel Milano Centrale
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603 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Sibiu, Romania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Great location (2 minutes walk to the Central Station and many places to eat/drink - you must try Ginseng Coffee in the metro subway), very clean, friendly stuff. The breakfast isn't the best, but in that way you will eat lighter in the morning (milk cereals and so on) :)

Helpful?
Thank nicone1
Italy
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

We stayed overnight for a morning train connection, room was the smallest i've ever seen. For the few hours we've stayed in was acceptable (also price). Staff were friendly. We couldn't try the breakfast, as we needed to leave early. not planning to come back, not recommended for a longer stay.

Helpful?
Thank Fluffiness4
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 15, 2016 via mobile

Rooms are cramped, dingy and VERY COLD! Shower leaked and flooded the bathroom. Breakfasts are modest, with tastless cakes. Very poor hotel. The location is good - near the central station, but you can find much better hotels with the same or better price around.

Helpful?
Thank Goplana27

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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 12, 2016

The location of Smart hotel couldn't be any better with its proximity to Milan Centrale and the Subway station. So we picked the place as soon as we saw the price. The staff was polite and the room was clean. At first we saw the room and thought it looks a little small but for one night it should be... More 

Helpful?
Thank NinaSelvam
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 11, 2016

A good, basic hotel, providing the basics - clean room, everything worked, staff were friendly and helpful. Great location, walking distance to the train station with a wheeled suitcase. reasonable restaurants on your doorstep.

Helpful?
1 Thank David A
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 3, 2016 via mobile

The hotel is well located, really close to the stazione centralle. The staff is polite and kind. The room is spacious but the downside is the cleanliness or the lack of it. First of all I don't like fliir with black tiles on bathrroms because ypu hardly see if they re dirty. In our bathroom the shower corners were rotten... More 

Helpful?
Thank Saulo M
Bristol, United Kingdom
Level Contributor
2 reviews
Reviewed October 1, 2016

Horrible experience. Very rude staff. The location of the hotel is good but there must be other better options close to Milan Central Station. They gave me room where the bathroom shower didn't have stall or curtain and it used to get completely wet after shower. I asked them to change the room and the staff at the reception where... More 

Helpful?
Thank EduardoY101
Windsor, United Kingdom
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed September 23, 2016 via mobile

I stayed there for one night, last night. Basic isn't a strong enough word. The bathroom is so small that there isn't even room to shower. There is a small glass door about 6 inches wide from floor to ceiling. Try to shower and not soak the entire bathroom! Impossible!! The floor was like a river, 2 to 3 inches... More 

Helpful?
Thank Lizzy P R
Melbourne, Australia
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 21, 2016

Milano is always going to be an expensive place to stay, so its difficult to make comparisons with hotels in other towns that may be less expensive. Nonetheless, in overall terms I thought this was an expensive place for what was offered (particularly the small size of the room). Nonetheless, the staff were friendly and helpful, the inclusive breakfast was... More 

Helpful?
Thank peter18152013
Baghdad, Iraq
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 5, 2016 via mobile

Everything was bad. 1.First the room key didn't open I had to go up and down to the reception twice to replace it.,but also didn't open and they had to give me the metal key. 2.The lady at the reception was very rude and couldn't even smile as she refused my request to stay 2 more hours she even refused(... More 

Helpful?
1 Thank Ali A
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Stazione Centrale

Neighborhood Profile
Stazione Centrale
Central Station represents a bridge towards the future. Impressive skyscrapers and new age buildings stretch the skyline with the majestic Unicredit Tower cutting through. Surrounding it are large towers that define Piazza Gae Aulenti, where the fountain and the Monumento Trombe leave one breathless. A famous building of the district is the Vertical Forest, where the innovative materials and trees planted on the terraces are a unique mix of nature and man-made construction. In the district, there is the Monumental Cemetery, known for its antique tombs with sculptures portraying angels of commemorative scenes many will find touching.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Smart Hotel Milano Centrale

Address: Via Napo Torriani 28, 20124 Milan, Italy (Formerly San Carlo Hotel)
Location: Italy > Lombardy > Milan > Stazione Centrale
Price Range: $72 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart Hotel Milano Centrale 3*
Number of rooms: 76
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Questions & Answers

Here's what travelers have asked, with answers from Smart Hotel Milano Centrale staff and other travelers.
3 questions
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Chastre-Villeroux-Blanmont, Brabant, Belgium
2 months ago

See all questions (3)

Questions? Get answers from Smart Hotel Milano Centrale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check the shower door!”
 of 5 bubbles NinaSelvam, Oct 12, 2016 | Read review
“best advise id book somewhere else”
 of 5 bubbles GusttoGiusto, Aug 28, 2016 | Read review
“Go elsewhere.”
 of 5 bubbles mole975, Mar 7, 2016 | Read review
“We were in a group (12 people so 12 rooms - all business travellers) with only one person not complaining!”
  • nowhere to hang pants!
 of 5 bubbles AbbyAA, Oct 26, 2015 | Read review
“avoid Room 105”
 of 5 bubbles jimlee1122, Sep 28, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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