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Palazzo Segreti

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Traveler (133)
Room & Suite (210)
Dining (17)
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Overview
  • Excellent64%
  • Very good27%
  • Average7%
  • Poor1%
  • Terrible1%
Travelers talk about
“great location”(32 reviews)
“boutique hotel”(12 reviews)
“very nice hotel”(11 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
Concierge
4 Star Hotel
All hotel details
Offers from Palazzo Segreti
Offers & Announcements: 15% off room rate
Offers from Palazzo Segreti
Offers & Announcements: 15% off room rate
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Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (420)
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Traveler rating
140
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140
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20
5
2
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All reviewsgreat locationboutique hotelvery nice hotelsmall streetjunior suiteloved this hotelcomfortable bedenjoyed my staybreakfast buffetbooked this hotelduomolucabioelevatorshampoodomecappuccino
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1 - 5 of 227 reviews
Reviewed 2 weeks ago

One bad employee was able to ruin my entire Milan trip due to being difficult, lazy and nonaccommodating. The rest of the staff was great. Andrea ruined my entire experience in Milan. As long as he is there, I wouldn't recommend this hotel.

Review collected in partnership with this hotel
1  Thank sdaila785159
Response from Luca_Olati, Responsabile relazioni con la clientela at Palazzo SegretiResponded 1 week ago

Dear sdaila785159, Unfortunately no employee called Andrea is currenntly working in our proprierty, so we suppose you reviewed the wrong Hotel... We hope to welcome you for your first time at Palazzo Segreti in a short future! Best regards Luca Olati

Hotel's Favorite
Reviewed January 7, 2018

First, please accept my apologies for sending my feedback so late. I, of course, blame myself. We spent 2 most wonderful days at your hotel in December 2017. I absolutely loved the food for Breakfast (and it is not easy to please me) All your...More

Thank rgori469
Response from PalazzoSegreti, Responsabile relazioni con la clientela at Palazzo SegretiResponded January 9, 2018

Dear rgori469, We thank you for choosing us for your visit in Milan and also for your time and your comments. It is always a pleasure to know that we have lived up to your expectations. We strive daily to give you the best service...More

Reviewed 2 weeks ago via mobile

Great location and pretty quiet. However, accommodation and breakfast both look great but in practice are fairly uninspiring. Service is polite and solid (although a warning about the congestion charge would be welcome) but pointedly not with a smile.More

Thank Tzial
Response from Luca_Olati, Responsabile relazioni con la clientela at Palazzo SegretiResponded 1 week ago

Dear Tzial, Thank you for choosing Palazzo Segreti for your stay in Milan We apologize that you did not like our concept of modern and minimalist design, that is very personal. Friendly and smiling are two elements constantly praised by the customers for our staff,...More

Reviewed March 11, 2018 via mobile

We arrived tired on Sunday morning. The lady at the front desk was exceptional. She offered us a drink while we waited for the hotel's car park to become free. She pointed us to all the right visitor spots. The room was a good size...More

Thank jonzwon
Response from Luca_Olati, Responsabile relazioni con la clientela at Palazzo SegretiResponded March 12, 2018

Dear jonzwon thank you for this wonderful review! Your comments will be surely reported to the whole team, guests satisfaction is our first priority We hope you will be back at Palazzo Segreti very soon, in order to enjoy again our design rooms, our complimentary...More

Reviewed February 24, 2018 via mobile

First - a great location, between the restaurants, shopping and major travel tourist attractions. The room we had was comfortable- a good bed , good showers, but minimal furniture. Personally I like to have more than one small chair in a room, and no work...More

Thank spartaBristol
Response from Luca_Olati, Responsabile relazioni con la clientela at Palazzo SegretiResponded February 25, 2018

Dear spartaBristol, On behalf of the entire Staff we would like to thank you for choosing Palazzo Segreti and for sharing your experience on TripAdvisor. Palazzo Segreti is a top spot for a city break in Milan, due to its central location, dramatic design, lovely...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Breakfast included
Dry Cleaning
Concierge
Multilingual Staff
Laundry Service
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
$238 - $987 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Romantic Hotel in Milan
#28 Luxury Hotel in Milan
#28 Business Hotel in Milan
Room types
Suites, Non-Smoking Rooms
Details
Price range
$238 - $987 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Romantic Hotel in Milan
#28 Luxury Hotel in Milan
#28 Business Hotel in Milan
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (133)
Room & Suite (210)
Dining (17)
Nearby
Centro Storico
The pulsating core of Milan is in Centro. Duomo Square
is enclosed by the gothic cathedral, the historic icon
of Milan. However, shopping is what draws most crowds
to this area. The classy and versatile Galleria
Vittorio Emanuele II with luxury boutiques and high
quality restaurants will turn any shopping or lunch
expedition into a royal experience. Head to the
rooftop of the flagship La Rinascente to enjoy the
...More
Questions & Answers
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Sleder_13
November 3, 2016|
Answer
Response from CarloseKess | Reviewed this property |
Hello I suggest that you take a taxi it is reasonable from the station and for the fist time to arrive let him get you there. The hotel is just off the main drag and I do not know what metro to take.
1
Vote
Mazeyhill
October 13, 2014|
AnswerShow all 4 answers
Response from Luca_Olati | Property representative |
Dear Guest, thank you for your message. Tea facilities are available in the rooms upon request. Regards
1
Vote
Google Translation
Room Tips
"Room 18 awesome"
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"best location"
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"Higher floor"
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"stayed in room 17, very nice"
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