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Maison Milano | UNA Esperienze

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Via Mazzini 4, 20123 Milan Italy
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Traveler (450)
Room & Suite (513)
Dining (15)

About

#28 of 461 hotels in Milan
Location
5.0
Cleanliness
4.8
Service
4.8
Value
4.3
Your address in Milan a few steps from the Duomo. Maison Milano | UNA Esperienze is in a prestigious and historical building faithfully restored. The interior furnishing is in light and elegant colours and includes pieces of international design. It features 27 rooms 5 of which are Junior suites, and one is a Suite. At the top floor a penthouse with a splendid view of the city.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Parking
Wifi
Breakfast in the room
Complimentary Instant Coffee
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Laptop safe
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Charming
Languages Spoken
English, French, Russian, Spanish and 3 more
1227Reviews46Q+A100Room tips
Traveler rating
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ElizaOnHolidays wrote a review Sep 2022
Adelaide, Australia648 contributions87 helpful votes
+1
Absolutely loved my night at Maison Milan. The room was incredible, every little detail was thought of. It was clean, spacious and very comfortable. The location is fantastic 1 minute walk to the Duomo, 25 mins to Navigili district and 25 mins to the fashion area. Staff were wonderful. Couldn’t recommend this hotel more.
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matteo Tuzzi, General Manager at Maison Milano | UNA Esperienze
Responded 2 weeks ago
Dear Eliza, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
trishyb258 wrote a review Jul 2022
Montreal, Canada158 contributions136 helpful votes
We booked one night in Milan at beginning and end of stay, This is a solid great 3 star hotel. And the location makes it a 4 star.Lobby is nothing and hallways a bit dated and in bad shape but the room was very very spacious and bed was incredibly comfortable AC made the room very comfortable location cannot be beat-it’s right around the corner of the Duomo so very worth staying here we paid $400 cdn which was probably too much for this hotel, but we couldnt find cheaper in this area -I wouldn’t pay more in Milan as you really walk all day and end up in your hotel to sleep -and u pay for location which I don’t mind-but also cleanliness was quite decent. Bathroom was huge. Hotels staff helpful but there r no services to speak of. We stayed only one night in both ends so it was perfect for our need.
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Date of stay: July 2022
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matteo Tuzzi, General Manager at Maison Milano | UNA Esperienze
Responded Jul 30, 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emily E wrote a review Jul 2022
Atlanta, Georgia41 contributions3 helpful votes
+1
The bathroom was very large with updated fixtures and a large shower. The room itself had a strange layout. The main room had brown carpeting with large stains. The room itself could use a little TLC in terms of paint, carpet cleaning, and updates. The hotel was located one minute from the Piazza del Duomo and the Metro. It is located on a busy street and we dealt with loud noises and bright lights shining into our room. The lobby was very small and only had one person working at a time. The hotel clerk was able to provide some restaurant recommendations for us and provided information regarding city activities and attractions. This hotel definitely worked fine for our trip since we didn’t spend much time in the room itself, but didn’t offer much in terms of amenities.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Diane B wrote a review Jun 2022
Atlanta, Georgia22 contributions29 helpful votes
+1
The location of this hotel is fantastic. Not really much of a lobby, but that’s not a big deal. We were thrilled when we arrived this morning that our room was ready early, since we flew overnight to get here. The gentleman who checked us in was wonderful, and gave us a recommendation for an amazing pizza place. Upon opening the door to our room we were speechless. THE MOST disgustingly dirty carpet I’ve ever seen, ANYWHERE. And it doesn’t look like the walls have been painted in twenty years. If we weren’t so exhausted we would have run for the hills, but instead we were just grateful that we both brought slippers because there is NO WAY we are walking barefoot in this disgusting room. The A/C in the room and the hot water in the shower is great. The loud vibration every time the underground train passes below, not so great. We are on the fourth floor so I can only imagine how bad the train vibration must be on the lower floors. It’s going to be fun trying to sleep tonight. Needless to say, we are happy we are only here for two nights. And there is no way we will ever stay here again.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matteo Tuzzi, General Manager at Maison Milano | UNA Esperienze
Responded Jul 2, 2022
Dear Diane, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
swuwhit wrote a review Jun 2022
denver, colorado94 contributions115 helpful votes
Our travel agent booked this hotel and I figured that since the TripAdvisor score was pretty good, that this would be a good option. We were pretty disappointed. It's hard to deny how good the location to the sites are as you are one block away from the Duomo and the other side of the piazza from the Vittorio Emmanuelle. The lobby is not impressive (which is fine) but the room wasn't either. It is modern-ish but lacking in charm or style. The walls were pretty marked up and the carpet had stains on it in addition to the wear and tear of a hotel carpet. Milan was hot when we were there. The A/C was marginal with the bathroom door open--we closed the bathroom door to keep the air conditioning in the bedroom but then the bathroom would become quite hot. Our room faced Via Massini, a busy street with a trolley. The bedroom window/door has an extra door for soundproofing which worked ok but the bathrooms did not have this extra layer so street noises could be heard through the bathroom (another reason to keep the bathroom door closed). The staff was nice, helpful, and generally friendly. But overall, the room was just ok.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Matteo Tuzzi, General Manager at Maison Milano | UNA Esperienze
Responded Jun 25, 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Matteo Tuzzi - Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Isabelle P wrote a review Jun 2022
Santa Monica, California37 contributions28 helpful votes
We had either no water or lukewarm water for 2 days. I see that this is mentionned several times in the other reviews. The wifi also didn't work in our room and we had to use a wifi extender (thay they put a 100 euro hold on our card to be able to use). Rooms were very big and location is great but the room is very old and needs upgrading and the warm water issue basically ruined our stay
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matteo Tuzzi, General Manager at Maison Milano | UNA Esperienze
Responded Jun 11, 2022
Dear Isabelle , Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Matteo Tuzzi - Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alicedb wrote a review May 2022
2 contributions1 helpful vote
We had to stay 1 night in Milano , when the location and rating of this hotel attracted us. What a disappointment! This is a 400eur room, they announced it is an upgrade and it is a junior suite. Lucky us we are spending only one night here!
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matteo Tuzzi, General Manager at Maison Milano | UNA Esperienze
Responded May 9, 2022
Dear Alice, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MarkWinkle wrote a review Mar 2022
Seattle, Washington22 contributions17 helpful votes
Great location and a front desk that is super helpful. The room was quiet and very nicely appointed. Good value for the money as well. I would return here in a minute. You step out of the hotel, go left fifty meters and you’re in front of the duomo. The young man at check-in sent us out to a terrific restaurant in a nifty part of town nearby.
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Matteo Tuzzi, General Manager at Maison Milano | UNA Esperienze
Responded Mar 13, 2022
Dear Mark, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matteo Tuzzi - Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sou301 wrote a review Feb 2022
Goodyear, Arizona143 contributions38 helpful votes
Very friendly and helpful staff on reception.Clean room which was also well protected from street noise. It took a very long time for hot water to come out of the tap which felt wasteful, but overall a great place to stay – especially seeing how close it is to all of the key Milan tourist attractions, and bus to and from linate airport.
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Date of stay: February 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Matteo Tuzzi, General Manager at Maison Milano | UNA Esperienze
Responded Mar 13, 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matteo Tuzzi - Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kumar Menon wrote a review Dec 2021
1 contribution1 helpful vote
The hotel is located a very short distance from the Duomo and close to all the key shopping streets. The Duomo subway entrance is 50m away from the hotel. Many good dining options accessible with 15min walking distance. Excellent staff - especially Carlo and Francesco at reception who were both very helpful and went out of their way to ensure a memorable stay. The room was of a good size in spite of the proximity to the Duomo - very clean and with a comfortable bed . The hotel is not easy to locate if one is driving as there are isn’t any prominent signage at the entrance. Very limited space to stop the car in front of the hotel to drop off luggage. The room we had was on the 1st floor facing Via Manzzini for 4 nights. While sound proofing was good, the muffled sound and vibration of passing trams could be heard in the room. The hot water in the shower took a minute or so to get hot. Overall, a wonderful stay - definitely our hotel of choice on our next trip to Milan.
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Date of stay: December 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$255 - $540 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
una maison milano hotel milan
LOCATION
ItalyLombardyMilanCentro Storico
NUMBER OF ROOMS
27
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Frequently Asked Questions about Maison Milano | UNA Esperienze
Which popular attractions are close to Maison Milano | UNA Esperienze?
Nearby attractions include Duomo di Milano (0.2 miles), Galleria Vittorio Emanuele II (0.2 miles), and Piazza del Duomo (0.10 miles).
What are some of the property amenities at Maison Milano | UNA Esperienze?
Some of the more popular amenities offered include free wifi, a lounge, and room service.
Which room amenities are available at Maison Milano | UNA Esperienze?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Maison Milano | UNA Esperienze?
Guests can enjoy a lounge and free instant coffee during their stay.
Is parking available at Maison Milano | UNA Esperienze?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Maison Milano | UNA Esperienze?
Conveniently located restaurants include Cesarino, Yokohama Flavour Journey Cuisine, and Piz.
Is Maison Milano | UNA Esperienze located near the city center?
Yes, it is 0.1 miles away from the center of Milan.
Are any cleaning services offered at Maison Milano | UNA Esperienze?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Maison Milano | UNA Esperienze?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Filipino.
Are there any historical sites close to Maison Milano | UNA Esperienze?
Many travelers enjoy visiting Il Cenacolo (0.9 miles), Castello Sforzesco (0.7 miles), and Abbazia di Chiaravalle (4.0 miles).
Is Maison Milano | UNA Esperienze accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.