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The Hub Hotel

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The Hub Hotel
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1,053 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Bucharest
Level Contributor
86 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is somehow in the outskirts of Milan (north-west), just near "tangentiale". Driving to the center of Milan can take one hour. The hotel does provide a free shuttle service to the nearest subway station, which is a more convenient way of reaching the center. The interior of the hotel is OK. The staff at the reception are very... More 

Helpful?
Thank ionutvasilescu
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The company we work for had booked the hotel for 2 nights on an all inclusive basis i.e. use of all the facilities. We went to use the swimming pool/sauna and were told that we cant since they have a booking for 12 people. The lady at the leisure centre reception was very rude and speaking loudly to us, sometimes... More 

Helpful?
Thank Adhurim R
ottanelliflavio, Direttore at The Hub Hotel, responded to this review

Dear Mr Adhurim, We regret for the misunderstunding with our staff. I would like to assure you that our employees are very polite and courteous to our kind guests so I am sure that everything is due to an unfortunate misunderstanding on both sides. Hoping to have clarified best regards More 

Lausanne, Switzerland
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel, given its geographical situation might refrain one from booking a stay there. Being in a semi-industrial area, at the edge of the city and close to the "tangenziale" isn't the most appealing. Nonetheless, the drive to the centre is short (15'), very simple, and there is no congestion on the way. Those sticking to public transportation can also... More 

Helpful?
1 Thank Maor R
ottanelliflavio, Direttore generale at The Hub Hotel, responded to this review

Dear Maor, Your words honor me and give us new energy and motivation. Thanks a lot Hoping to welcome soon best regards More 

Milan, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 25, 2016

Broken key, only one tea bag in a double room, missing water boiler, broken shower plate,(showering with feets in the pool), the toilet had no window and no working fan or air system at all, as it's high, you can't open windows btw, however the air conditiong system barely works (if it does at all.)... WORST OF ALL THE STAFF.... More 

Helpful?
1 Thank hidekiyamamoto
ottanelliflavio, Direttore at The Hub Hotel, responded to this review

Dear Kidekiyamamoto, many of us were working to meet her needs but it was not enough, we tried with great determination as we do with all our customers. Excuse us if we failed More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 12, 2016 via mobile

The rooms were good and clean, the receptionists were friendly and competent, the swimming pool area looked a bit neglected, the breakfast was ok, but not overwhelming. The information leaflet in the room said that room service was available from6.30 til 22.30, which was not true, I think that this information really needs to be updated.

Helpful?
Thank Bigrm72
ottanelliflavio, Direttore at The Hub Hotel, responded to this review

Dear Guest, Thanks for your visit and preference. We would like to confirm our availability for room service starting from 6.30 a.m. to 10.30 p.m. Best regards More 

Port Elizabeth, South Africa
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 4, 2016

The hotel itself is not in the hustle and bustle of the Milan city life but they do offer a free shuttle to and from the nearest Metro train station which you could use for €4.5 a day and is easy to use. The room is modern and has air conditioning, Nice bathroom and large shower. On the top floor... More 

Helpful?
Thank Matthew F
ottanelliflavio, Direttore at The Hub Hotel, responded to this review

Dear Matthew, Thanks for chosing our The Hub in Milan and appreciations about our services. Concerning our parking, we would like to ensure that the rate is absolutely in line with the market prices. Hoping to welcome you again we remain Best regards More 

Nice, France
Level Contributor
119 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 30, 2016 via mobile

Conveniently situated near Milano, at the jonction of several autostradas, leading to Torino, Venezia, Genoa, and Switzerland , this hotel is pretty well located for a one night stop over. However, one badly needs a GPS to reach it, as is also in the middle of nowhere in the vicinity of the exhibition and business show centers outside of Milano.... More 

Helpful?
Thank Nice_FranceMichel
ottanelliflavio, Direttore at The Hub Hotel, responded to this review

Dear Nice, We thanks for your preference and appreciations especially on the service quality of our restaurant particularly cared for by our staff. Come back soon best regards More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016 via mobile

I love this service and attention, the hotel is hug and its decoration is awesome. Good price and nice people although is located far from the central station I have to say was great be there only 1 night, in breakfast it was a little confuse because the personal was very busy but I have to say low price/high quality

Helpful?
1 Thank Marianne S
ottanelliflavio, Direttore at The Hub Hotel, responded to this review

Dear Marianne, thanks for appreciate our quality crew and service. Yours faithfully More 

Chelmsford, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 24, 2016

The hotel itself is clean, modern and functional with comfortable rooms. The breakfast buffet was reasonable and restaurant prices fair. However, the location of the hotel is not ideal for tourists. It is located in an abandoned industrial area in the middle of nowhere! There aren't any restaurants, shops or bars or anything nearby. You must take the hotel shuttle... More 

Helpful?
Thank Chloe W
ottanelliflavio, Direttore at The Hub Hotel, responded to this review

Dear Madam, Thanks for chosing our The Hub hotel and to approciate our confort rooms, breakfast and restaurant service. Our shuttle is on request and depending on the traffic town, it's need (after calling) 15/20 minutes to pick up our clients. Hoping to welcome you again, we remain best regards. More 

1 review
4 of 5 stars Reviewed July 21, 2016

Pros: near the airport, delicious full breakfast most especially the escargot (croissant with raisin), modern bedroom, clean, has parking Cons: far away from the city center, front desk does not know anything about room service or what time certain food are available to their hotel guests. on my recent trip at the hub, i wanted to get a cheeseburger and... More 

Helpful?
Thank Jacqueline D
ottanelliflavio, Direttore at The Hub Hotel, responded to this review

Dear Jacqueline, we thank you for your preference and for your approval, instead we are terrible sorry for the misunderstanding happened. Hoping to have another chance to prove our worth, we remain. Best regards More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Hub Hotel

Address: Via Polonia 10, 20157 Milan, Italy
Location: Italy > Lombardy > Milan
Price Range: $76 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hub Hotel 4*
Number of rooms: 162
Reservation Options:
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Hotel Style:
#105 Luxury Hotel in Milan
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