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Palace Hotel

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#3 of 33 Hotels in Como
Certificate of Excellence
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Palace Hotel
Palace Hotel
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786 Reviews from our TripAdvisor Community

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Showing 523: English reviews
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Reviewed 2 days ago NEW

The room was very small and overpriced. It has a good location and view of the lake. I booked 2 nights but they only had me down for one. Then they charged me twice the price for the second night. I would look for another hotel next time.

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Thank gordon p
London, United Kingdom
Reviewed 1 week ago

I was on lake Como for a couple of day's, this is a decent enough four star hotel. Rooms a bit dated and as there were a few of us the rooms looking over the lake were much better than others. Decent breakfast and nice helpful staff, I probably would try somewhere else next time

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Thank markhoman1962
Helsinki
Reviewed 3 weeks ago

Located conveniently right in the center of Como, only a few steps away from the Duomo and pedestrian streets and facing the lake. The room was very nice - just renovated. Everything worked well and was new. However, the renovation work was ongoing and a very strong smell of some kind of solvent permeated the whole floor.

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Thank travelerHelsinki
GM_PAL_HBE, General Manager at Palace Hotel, responded to this review

Dear travelerHelsinki, thank you for posting a review. I am pleased to read your positive comments and happy to know you had a nice stay with us on Lake Como. Thank you for mentioning our renovated rooms, I trust they were to your liking. Apologies for the strong smell of solvent. There was no ongoing renovation work, the solvent was...

Watford, United Kingdom
Reviewed 3 weeks ago

Everyone at the hotel was polite, friendly and always willing to help in any way I need. The location is really great near the train station, close to Main Square and the boats the comforts of the rooms are second to none. On top of everything, the view from the lake rooms it's breathtaking. It's a place to go and...

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1Thank Michellle2758
GM_PAL_HBE, General Manager at Palace Hotel, responded to this review

Dear Michelle2758, thank you very much for your kind review! Delighted to know you enjoyed your stay on Lake Como at the Palace Hotel. Thank you for highlighting our unbeatable location and our comfortable rooms. Your positive feedback is greatly appreciated, especially with regards to the polite and friendly service. I will proudly share your kind compliments with my treasured...

Reviewed 3 weeks ago

Stayed 4 nights in a lake view room 16th-20th March 2017. Location could not be better - right on the lake - everything you need is within walking distance of the hotel. View from the room was superb. Room small-ish but very comfortable, good modern bathroom. Breakfast was very good with a great choice and very fresh. Paying an additional...

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Thank Paul D
GM_PAL_HBE, General Manager at Palace Hotel, responded to this review

Dear Paul D, thank you very much for your kind review! Happy to know you enjoyed your stay on Lake Como at the Palace Hotel. Thank you for highlighting our unbeatable location and our excellent breakfast. Your positive feedback is greatly appreciated, especially with regards to the very good service. I will gladly share your kind compliments with my treasured...

Christchurch, New Zealand
Reviewed 4 weeks ago via mobile

We had a lake view room and it wasn't large but it had good storage and a large comfortable bed. It was also quiet considering its close proximity to everything like the Cathedral and Piazzas. Easy walk to great restaurants and shops in the old part of town which is particularly delightful at night. Staff were helpful and friendly.

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Thank NZSwanns
GM_PAL_HBE, General Manager at Palace Hotel, responded to this review

Dear NZSwanns, thank you so much for your kind review! Happy to know you enjoyed your stay on Lake Como at the Palace Hotel. Your positive feedback is greatly appreciated and I will gladly share your thoughts with my treasured team. Looking forward to your next visit. Kindest regards, Robert Webber - GM

Ho Chi Minh City, Vietnam
Reviewed 5 weeks ago

The hotel has been extensively renovated and is in excellent condition. The location is superb and rooms with a lake view offer a spectacular scene from the window. The lakeside room we had was quite small, and I was surprised to be charged extra to park my car as a resident in the hotel. Overall, it was pleasant but not...

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Thank Iain E
GM_PAL_HBE, General Manager at Palace Hotel, responded to this review

Dear Iain E, thank you for posting a review. I am pleased to read your positive comments and delighted to know you had a nice stay with us on Lake Como. With regards to the extra cost for parking, unfortunately their are a very limited number of spaces within the grounds and in the city itself parking is not always...

London, United Kingdom
Reviewed March 25, 2017

I recently spent three nights at this hotel in a Lake View room - the view is a must have...both during the daytime and also as the lights come on in the evening. The room was kept immaculately clean and the bathroom was modern with decent toiletries. I believe it is financially beneficial to book with this hotel direct as...

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Thank aston1
GM_PAL_HBE, General Manager at Palace Hotel, responded to this review

Dear Aston1, thank you very much for posting a review. We are very pleased you had an enjoyable stay with us on Lake Como. Your positive feedback is greatly appreciated. To be honest, the title of your review together with the content maybe deserves a vote of 4 instead of 3. Looking forward to your next visit! Kindest regards Robert...

Reviewed March 7, 2017 via mobile

Beautiful hotel , very central. The rooms are adequate we were two doubles & 2 rooms of 3 ; a little tight but adequate ; linen changed daily. The breakfast was scrumptious & I would be stunned if anyone found fault with the choice. All staff very pleasant . There is no tea making facilities in the rooms for those...

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1Thank Margaret B
Milan, Italy
Reviewed February 8, 2017

The location of this hotel iS central and very convenient. However the impressive outside facade portrays something that is not matched on the inside. Poor service, poor room and hotel decor. They have basically turned the magnificent main building into offices and a conference facility, and are operating the hotel in a another building right next door.

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1Thank 777paula2017
GM_PAL_HBE, General Manager at Palace Hotel, responded to this review

Dear 777paula2017, thank you for your review. I am truly sorry for failing to meet your expectations. We normally pride ourselves on the excellent comments received about our service and hospitality. The Palace Hotel is indeed developed in two buildings: the magnificent main building does in fact host 62 completely renovated rooms and our conference centre. No offices are present....

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Classic Pianella Room (37)
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Majestic and prestigious, the Palace Hotel faces the lakefront and perfectly combines the Liberty style of its main building "Plinius" with the classic lines of the "Pianella" wing; two styles, yet one soul defining the Palace and its history, making this property unique. The hotel features 94 rooms - the majority of which completely renovated - and common areas where the elegant atmosphere of the art deco blends with the modern facilities of the highest standards. ... more   less 

Additional Information about Palace Hotel

Address: Viale Lungo Lario Trieste 16, 22100, Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Price Range: $196 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palace Hotel 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Palace Hotel Como, Italy - Lake Como
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Questions & Answers

Here's what travelers have asked, with answers from Palace Hotel staff and other travelers.
23 questions
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Questions? Get answers from Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some rooms have balconies”
gordonp485, 2 days ago | Read review
“Must get a lake veiw”
markhoman1962, 1 week ago | Read review
“lake side room”
Michellle2758, 3 weeks ago | Read review
“Lake view room a must”
pauldX8781XY, 3 weeks ago | Read review
“Book direct and have a Lake view room - it is well worth the extra cost”
aston1, Mar 25, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question