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Palace Hotel

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#4 of 33 Hotels in Como
Certificate of Excellence
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1 room 2 adults 0 children
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Palace Hotel
Palace Hotel
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769 Reviews from our TripAdvisor Community

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Showing 517: English reviews
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Ho Chi Minh City, Vietnam
Reviewed yesterday NEW

The hotel has been extensively renovated and is in excellent condition. The location is superb and rooms with a lake view offer a spectacular scene from the window. The lakeside room we had was quite small, and I was surprised to be charged extra to park my car as a resident in the hotel. Overall, it was pleasant but not...

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Thank Iain E
London, United Kingdom
Reviewed 2 days ago NEW

I recently spent three nights at this hotel in a Lake View room - the view is a must have...both during the daytime and also as the lights come on in the evening. The room was kept immaculately clean and the bathroom was modern with decent toiletries. I believe it is financially beneficial to book with this hotel direct as...

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Thank aston1
Reviewed 2 weeks ago via mobile

Beautiful hotel , very central. The rooms are adequate we were two doubles & 2 rooms of 3 ; a little tight but adequate ; linen changed daily. The breakfast was scrumptious & I would be stunned if anyone found fault with the choice. All staff very pleasant . There is no tea making facilities in the rooms for those...

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Thank Margaret B
Milan, Italy
Reviewed February 8, 2017

The location of this hotel iS central and very convenient. However the impressive outside facade portrays something that is not matched on the inside. Poor service, poor room and hotel decor. They have basically turned the magnificent main building into offices and a conference facility, and are operating the hotel in a another building right next door.

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1Thank 777paula2017
GM_PAL_HBE, General Manager at Palace Hotel, responded to this review

Dear 777paula2017, thank you for your review. I am truly sorry for failing to meet your expectations. We normally pride ourselves on the excellent comments received about our service and hospitality. The Palace Hotel is indeed developed in two buildings: the magnificent main building does in fact host 62 completely renovated rooms and our conference centre. No offices are present....

perth
Reviewed January 25, 2017

We had two adjoining rooms for our family of 5 ! The kids room ( for 3) was a tight fit but between the two rooms we had plenty of room to relax at the end of the day before heading out for dinner. The breakfast was delightful and one of the best we had in our 5 weeks through...

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Thank TeamLees
GM_PAL_HBE, General Manager at Palace Hotel, responded to this review

Dear TeamLees, thank you so much for posting a review. I am very pleased to read that you had a lovely stay with us at the Palace. Thank you for highlighting many of our strong points such as excellent breakfast, lovely staff and unbeatable location. Your positive feedback is greatly appreciated. I will proudly share your thoughts with my cherished...

Warsaw, Poland
Reviewed January 7, 2017

Located in heart of Como should make this place special but unfortunately it is quite old hotel which should be renovated long time ago. Old rooms with not nice taste and damaged equipment - rather B&B not a Palace. Service Ok, breakfast Italian style but OK. Prices too high comparing to the quality.

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4Thank MichalK74
Port Washington, New York
Reviewed January 6, 2017

Stayed that the hotel in December while visiting the Como Christmas Market. The hotel was a bit desolate because it was December, but the staff were very nice and the rooms were spacious and clean. I had a lake view which was nice and would had been nice if it was in the summer. The location is fantastic, close to...

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1Thank MichaelPer_61
Reviewed January 4, 2017

The hotel is a great location in Como very close to the train station and right across from the ferry port which takes you to the other towns on the lake. Bars, restaurants & shops are within minutes walking distance. The hotel has lovely grounds and free car parking very convenient.

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2Thank chris S
PACA
Reviewed January 3, 2017

The Palace hotel is well located in Como close to the lake. The staff is very friendly and willing to help. The superior rooms are clean and fairly large but are starting to be fairly out of date. A refurbishing is needed. Therer is no dry cleaning service in the hotel which is surprising for a 4 stars. The erstaurant...

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Thank RudyD06
GM_HBE, Direttore at Palace Hotel, responded to this review

Dear RudyD06, thank you for your review. I trust you had an enjoyable stay with us at the Palace Hotel. For your next visit, please book one of our recently renovated rooms, with a breathtaking view of the lake. I am sure you will note the difference. Please note that the hotel does indeed provide a dry-cleaning service, from Monday...

Singapore, Singapore
Reviewed December 25, 2016 via mobile

Love this hotel. Its really palacious! The breakfast area is awesome, very high celings, chandeliers, very elegant. And the best are the food. Theres salmon! Our room had lake view via balcony at side, really good! I brought out the chair to the balcony and even with the cold just sat there to enjoy the view. The room is very...

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1Thank Wendy V
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Majestic and prestigious, the Palace Hotel faces the lakefront and perfectly combines the Liberty style of its main building "Plinius" with the classic lines of the "Pianella" wing; two styles, yet one soul defining the Palace and its history, making this property unique. The hotel features 94 rooms - the majority of which completely renovated - and common areas where the elegant atmosphere of the art deco blends with the modern facilities of the highest standards. ... more   less 

Additional Information about Palace Hotel

Address: Viale Lungo Lario Trieste 16, 22100, Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Price Range: $151 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palace Hotel 4*
Number of rooms: 94
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Also Known As:
Palace Hotel Como, Italy - Lake Como
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Questions & Answers

Here's what travelers have asked, with answers from Palace Hotel staff and other travelers.
22 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book direct and have a Lake view room - it is well worth the extra cost”
 of 5 bubbles aston1, 2 days ago | Read review
“Check that they don't give you a Lake View that Has trees in front of you so you can't see the lake!”
 of 5 bubbles 777paula2017, Feb 8, 2017 | Read review
“Lakeview rooms are worth paying for.”
 of 5 bubbles oghe_kelate, Nov 7, 2016 | Read review
“Select lake view room, though you'll pay more”
 of 5 bubbles aozh, Nov 7, 2016 | Read review
“A room with the lake view, of course :)”
  • View from Room 216 :)
 of 5 bubbles alexiafenech, Nov 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question