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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 04/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Lake Como Hotel
Updated 04/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 37 hotels in Como
Location
Cleanliness
Service
Value
Travelers' Choice
Set in a large park on the shores of Lake Como, Sheraton Lake Como Hotel features an outdoor seasonal pool, a free gym, and a wellness area. Cernobbio is 1.5 km away. The Sheraton Lake Como Hotel is just a 5-minute drive from the Lago Di Como exit of the A9 Motorway and the Swiss border. Como is easily reached by car or ferry. The air-conditioned rooms are spacious and elegantly furnished. All feature a minibar and a flat-screen TV with satellite channels. Some rooms have a marble bathroom and parquet floors. Breakfast at this 4-star hotel is a sweet and savoury buffet that includes freshly baked bread and pastries, and a selection of organic food. In addition to the main restaurant, guests can dine at the Kitchen and Kincho restaurants in the park, offering à la carte, grill, and pizza menus.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's playground
Parking garage
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Hiking
Bicycle tours
Walking tours
Children's television networks
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Modern
Languages Spoken
English, French, German, Italian
Location
Full view
69Somewhat walkable
Grade: 69 out of 100
22Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
Contact
Via Cernobbio 41A, 22100, Como Italy
Name/address in local language
Getting there
Rental CarsSee all Como rental cars
641Reviews20Q+A72Room tips
Reviews
Traveler rating
- 237
- 236
- 98
- 40
- 30
Time of year
Traveler type
Language
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- English
Popular mentions
Nice hotel set on the lake. It's been definitely over its peak since the official pictures were taken a few years back. I expected that the high nightly rate when we visited is earned by better quality and service. The hotel is tired and the service is below average. Located outside of Como in an industrial area. You can take a ferry to Como, which runs every half an hour. The property is not well maintained and needs more care. Unfortunately, the service also needs improvement. You cannot call reception from the room, long waiting line at the reception, they don't pick up the phone when you call from an outside line. The service in the restaurant was very good though, but the food was mediocre. It's a pity in Italy. There is also a Michelin star restaurant that is supposedly very good. Face mask requirement was not enforced.…
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
Helpful
Response from Davide Spriano, General Manager at Sheraton Lake Como Hotel
Responded 5 days ago
Dear Guest, I warmly thank you for choosing our property and for writing about us on this portal. I am very pleased you highlighted many good things of your stay with us. I also thank you for your feedback on improvement points, we always use them for our learning cycle. I trust to have soon the occasion to welcome you back to Lake Como!
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The hotel is not exactly at the lake and it’s also a bit older but for the price you get awesome value! The people are super nice. The pool as well as the area around it are very relaxing. There is a super Marktes right around the corner. The food at the kincho is amazing! Breakfast had everything you ever wanted. The rooms are clean. The bathrooms where definitely renovated, just perfect. We stayed at a lot of sheratons, this one is definitely a go to!
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Date of stay: June 2021Trip type: Traveled as a couple
Helpful
Response from Davide Spriano, General Manager at Sheraton Lake Como Hotel
Responded 1 week ago
Dear Guest, I warmly thank you for choosing our property and for sharing your feedback with other people. I am very pleased you enjoyed your stay with; your words of appreciation are a great reward for our daily committment in hospitality. I can't wait to welcome you back very soon! Warm regards, Davide Spriano - GM
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+1
Amazing hotel. Friendly staff and we received an amazing upgrade to a bigger room with pool view and a bottle of cooles champagne. The parking for the car was easy, the food in the XK restaurant was delicious. Breakfast in a buffet with very high corona protection from every staff member. When returning home we will visit them again.
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Visit the Como Lake
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Helpful
Your night shift Mr. Khouri was so racist!! He was rode and didn’t respect us. I’ll never visit your hotel again! This is not acceptable from Sheraton ! We was so tired and he didn’t allow us to reserve a room and he wrote his name in a paper and told us if you want to make a complain just do it. He said that there are many room available but he will not giving us any of it. Shame on you Mr. Khori Shame on you !
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Date of stay: June 2021Trip type: Traveled solo
Room Tip: Good hotel but bad service !
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Helpful
Response from Davide Spriano, General Manager at Sheraton Lake Como Hotel
Responded 3 weeks ago
Dear Guest, I truly thank you for trying to book our hotel and for sharing your comments with other people. We apologise for your experience. The hotel was fully booked for an event, but I am sorry that we did not give you the assistance and warm welcome we normally offer our guests from across the world. We greet people every day in good faith, but I am sorry if on this occasion we missed our purpose. Please reach out to me directly should you wish to further discuss the matter and I trust to have another occasion to welcome you back in the future. Warm regards , Davide Spriano - GM –
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hotel in bad location. around industrial districts, roads…. there is no cozy place around. breakfast poor. the room is good. the view through the window is terrible. at the bar in the evening said that there is a heated terrace but this was not the case and water dripping through the roof next to it. food on the terrace normal.
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Date of stay: July 2021Trip type: Traveled as a couple
Helpful
Response from Davide Spriano, General Manager at Sheraton Lake Como Hotel
Responded 3 weeks ago
Dear Guest, Thank you for choosing our hotel and for posting your comments. I am sorry to hear we have met your expectations and I do apologize for that. I anyway trust to have a future occasion to welcome you back to Lake Como! Warm regards - Davide Spriano - GM -
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PRICE RANGE
$149 - $400 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Hotel di Como
LOCATION
ItalyLombardyLake ComoComo
NUMBER OF ROOMS
137
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Claim Your Listing Frequently Asked Questions about Sheraton Lake Como Hotel
Which popular attractions are close to Sheraton Lake Como Hotel?
Nearby attractions include Villa Bernasconi (0.3 miles), Villa Dozzio (0.1 miles), and Chiesa del Cristo Re (0.2 miles).
What are some of the property amenities at Sheraton Lake Como Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Lake Como Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Lake Como Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Lake Como Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Sheraton Lake Como Hotel?
Conveniently located restaurants include Casa Perrotta Restaurant, Kitchen, and Anagramma.
Are there opportunities to exercise at Sheraton Lake Como Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Sheraton Lake Como Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Lake Como Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Lake Como Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Lake Como Hotel?
The staff speaks multiple languages, including English, French, German, and Italian.