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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Lake Como Hotel
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 37 hotels in Como
Location
Cleanliness
Service
Value
Travelers' Choice
Set in a large park on the shores of Lake Como, Sheraton Lake Como Hotel features an outdoor seasonal pool, a free gym, and a wellness area. Cernobbio is 1.5 km away. The Sheraton Lake Como Hotel is just a 5-minute drive from the Lago Di Como exit of the A9 Motorway and the Swiss border. Como is easily reached by car or ferry. The air-conditioned rooms are spacious and elegantly furnished. All feature a minibar and a flat-screen TV with satellite channels. Some rooms have a marble bathroom and parquet floors. Breakfast at this 4-star hotel is a sweet and savoury buffet that includes freshly baked bread and pastries, and a selection of organic food. In addition to the main restaurant, guests can dine at the Kitchen and Kincho restaurants in the park, offering à la carte, grill, and pizza menus.
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Room & Suite (77)77
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's playground
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Hiking
Bicycle tours
Walking tours
Children's television networks
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Modern
Languages Spoken
English, French, German, Italian
Location
Full view
70Somewhat walkable
Grade: 70 out of 100
67Restaurantswithin 0.75 miles
20Attractionswithin 0.75 miles
Contact
Via Cernobbio 41A, 22100, Como Italy
Name/address in local language
Getting there
Rental CarsSee all Como rental cars
631Reviews20Q+A70Room tips
Reviews
Traveler rating
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Popular mentions
Stayed for one night only: would have stayed longer if possible. Very pleasant hotel with professional staff. Room was spacious and comfortable. Took full advantage of the outdoor swimming pool and sunbathing area, which is in a small park-like setting opposite the hotel, with a restaurant/bar. Room service food was quick and good. Breakfast was very good; everything fresh and hot/warm/cold as appropriate. Eggs cooked to order while you watch.
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Date of stay: September 2020Trip type: Traveled as a couple
Helpful
Hotel's Favorite
We would like to say "big thank you" to Angela, who made her best to make our stay unforgettable! She organized wonderful compliment, she wrote a nice personal card and make an upgrade. Angela was so sincere when we just came in into the hotel. Absolutely proffecional lady. Grazie mille, Angela! From housekeeping side: room was clean, everything was in order. Everything what we requested extra was delivered immediately. Thanks, guys! We hadn't any problem to park a car in front of the main entrance. Unfortunately the hotel is quite far from Lago Como (i mean there is not view exactly to lago Como), but it was obviously when we were planning to make a reservation (regarding the map). Anaway, we would mark hotel team 10 out of 10! Grazie!
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Date of stay: December 2019Trip type: Traveled as a couple
1 Helpful vote
Helpful
Check-in was a bit messy as the staff were over-worked and kept on leaving us to focus on other tasks and then coming back, although it did'nt take that more than 15 minutes until we received our room key. We also were not given the room that we booked and paid for which was disappointing but they did'nt explain why. Rooms are definitely not suited towards business travellers. You can't connect many of your plugs into the socket inside the desks, as the space is restricted and accessed by lifting a wooden flap. This is a terribly old and short-sighted design. Best thing about the hotel, is the boat ride into 'Como town centre' which costs EUR 1.30, it's fun and extremely scenic, bring your camera. It's about 4km to walk into town. It costs about ~12 Euros to take the taxi. Book the hotel online to gain the Marriott Bonvoy points, as I made the mistake to book via an online hotel portal and lost the chance to gain any. Breakfast was reasonable although quite limited for a Sheraton and we would of expected a greater choice of cuisine to select from. The music in the corridors is played very loudly and can be heard from within the room. This is unnecessary, why can't folks enjoy some peace and quiet ? We're already planning a 2nd trip to Lake Como but based upon this simple oversight with the lack of accessibility to the electrical socket, it's unlikely that we'd stay in this hotel again until they modernise it and stop piping loud music into the corridors, keeping us awake at night!…
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Date of stay: September 2020
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Chiara De Santis, General Manager at Sheraton Lake Como Hotel
Responded Sep 7, 2020
Dear diamOnd_traveller, thank you firstly for choosing the Sheraton Lake Como for your recent stay in Lake Como. Since guests satisfaction is our main focus, we sincerely apologize for having failed in meeting your expectations. As a critical way to understand how to meliorate our service, we have already shared your comments within the organization, especially with the Front Desk and Maintenance staff. Thank you again for your time and valued feedback and for your preference during this very difficult time for all the hospitality industry and tourism in Italy. Sincerely, Chiara De Santis Sheraton Lake Como Hotel
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Amazing; Hotel, Grounds, Cleanliness & Professional Friendly Staff who could not do enough to make our stay a memorable one. Full Marriott Bonvoy recognition. Big Thanks to Maddalena, Toumi, Luca and the very kind housing keeping lady who looked after us . Apologies for not mentioning all other amazing staff. Truly such an amazing visit, Must try the ice cold water fountain outside the hotel .
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
After five months in lockdown we all piled in car and coming from Hotel du Cap, we checked into the Sheraton Como. Better service, better bed, better food, better pool service, lots of smiling faces. They could not do enough for us! Thank you!
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Date of stay: July 2020Trip type: Traveled with family
1 Helpful vote
Helpful
PRICE RANGE
$149 - $400 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Hotel di Como
LOCATION
ItalyLombardyLake ComoComo
NUMBER OF ROOMS
137
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Claim Your Listing Frequently Asked Questions about Sheraton Lake Como Hotel
Which popular attractions are close to Sheraton Lake Como Hotel?
Nearby attractions include Villa Bernasconi (0.3 miles), La Piazzetta (0.6 miles), and hp lounge bar (0.5 miles).
What are some of the property amenities at Sheraton Lake Como Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Lake Como Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Lake Como Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Lake Como Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Sheraton Lake Como Hotel?
Conveniently located restaurants include Materia, Poletti, and Como Burger.
Are there opportunities to exercise at Sheraton Lake Como Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Sheraton Lake Como Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Lake Como Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Lake Como Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Lake Como Hotel?
The staff speaks multiple languages, including English, French, German, and Italian.