Wonderful boutique hotel just by the lake como. Excellent location. Amazing rooftop view. 5 star room decor. Classic amenities. Heartfull staffs and. They even DHL my mobile phone left in the room back to my home!
We stayed at Vista Palazzo in the way home from an Italian holiday and thoroughly enjoyed our short stay. The hardware is among at the highest quality we have encountered in our years of travel and the service team exceptional. The restaurant deserves an Michelin star for quality and innovation.The hotel and restaurant are compact and provide an intimate, small luxury hotel experience true to their positioning. The Hotel were unusually transparent in their pre arrival communication advising of some changes by the Como Council occurring close by to improve the waterfront in Lake Como at Como - none of which intruded into our stay, Thankyou and see you again!
5 Star Luxury with the staff attentive to all of your needs. Making your trip to Como, unique and personal which you would not get a larger property. A private boat tour with butler/concierge on Lake Como is a must.
We had a great few days staying in Como with our adult children and their partners. Everyone thoroughly enjoyed their beautiful rooms. Rooms are so clean and well appointed. Also, great linens and beds are always a wonderful thing! The breakfast was excellent and we had a nice table available for our group of six each morning. We enjoyed an excellent, relaxed dinner at Ristorante Sottovoce in the hotel, one evening. Each staff member we interacted with was so helpful, friendly and happy making the hotel feel so comfortable. It is a very nice place to come back to after a day out touring the area in the heat of summer!
Great hotel for short stays (2-3 days), not-so-great hotel for longer stays. Fantastic rooms, good breakfast, attentive and swift service, but that’s it. The hotel is a 100% city hotel, it has no grounds, no common areas and no direct access to a lido (beach). You therefore can either spend a lot of time in the room or plan loads of outside activities for which you pay extra - and usually a lot, that seems to be the case everywhere around Lake Como. We did just that - boat trips, hydroplane ride, day at a public lido (brrrrr never again), trips to various towns in the vicinity (pretty, excellent food, terrible narrow roads), a cooking class (booked locally, the best experience of all). But having at least a pool to leisurely stretch around and not have to go anywhere would be highly desirable. The hotel has a butler/experience manager who is very good at organizing things.…
Beautiful hotel and rooftop bar and restaurant! In the heart of Como city, right next to the Como Cathedral and the main shopping area! Part of the Hyatt chain of hotels! Helpful staff and luxurious accommodation, best suited for celebrating special occasions. The breakfast and dining options at the rooftop restaurant were great with amazing views! Highly recommended!
Beautiful hotel with spectacular details, staff goes above and beyond to accommodate. It is next to the lake but not on the lake, but they do have ways to help assist with beach club reservations, as well as scheduling private boat tours.
Beautiful location and wonderful staff, but enough negatives to make it a less-than-flawless experience. The WiFi was bad (consistently 1-2mbps); the coffee at breakfast was mediocre; both TVs randomly went on at 7am after a power outage (allegedly); the mirror in our closet came off the wall and broke when we opened the door; the door handle on the bathroom door sticks out a weird amount and the door doesn’t fully open, so we painfully ran into it like 4 times in the night. That said, the front desk staff, breakfast team and bartenders were all amazing. The views from breakfast and drinks were all we could hope for. It was undoubtedly a gem in Como.
The service at Vista Palazzo is unmatched! Location was perfect for us as we explored como and did day trips to other parts of the lake via ferry. A big shoutout to Alessandro for recommending the best drink I ever had MARE NO STRUM and remembering it was my order each time I went up to the rooftop bar. The view at the bar was amazing! Pillow menu was a great extra. The hotel has such a special intimate feel and the staff made us feel extremely welcomed. They helped make our trip seamless from the moment we booked until after we checked out. We hope we are able to come back soon.
This entire hotel, and every single person that works there, is incredibly special. We felt absolutely spoiled with the level of service, attention to detail, and consideration from everybody we met. Each person at the front desk was helpful with our many questions from laundry, to dinner reservations. The restaurant staff for breakfast, cocktails and dinner really made us feel like we were royalty. Alberto was so sincere and lovely in helping us create a custom itinerary for an off the path tour. The room was immaculate. The bath products were truly luxurious. The location is the absolute best. Just can't imagine a better hotel experience. We are so grateful to everybody we met there.