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Mercure Bergamo Palazzo Dolci

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909 Reviews from our TripAdvisor Community

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Showing 426: English reviews
uk
Level Contributor
127 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for 4 nights on our recent tour of Italy. The hotel is very well situated near the railway station and is in the centre of Bergamo. The room we had, (307) was lovely, nice view towards Citta Alta, and was well equipped for our stay. We didn't eat or drink in the hotel, lots... More 

Helpful?
1 Thank mrgrumpyUk
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Mercure Bergamo Centro Palazzo Dolci. Best Regards, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci More 

Sydney
Level Contributor
346 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 330 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On our previous visit in 2013 we had stayed for 4 nights. On this occasion we only stayed for one night. As during our previous stay we had a large room on the 4th floor that was reasonably bright but the only view out of the two windows was of the eaves of the next door building and the sky.... More 

Helpful?
Thank westy54
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, Thank you for taking the time to write your feedback and for have chosen us for your 2nd stay in Bergamo . It’s a pleasure to receive a detailed feedback about your stay, but we are sorry that your experience was with some problems during the breakfast; please allow us to express our sincerest apologies; be sure we... More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is not far from the beautiful old town of Bergamo Alta. Room were nice and clean and breakfast was good. Staff was kind, polite and available. Hotel offers a cheap parking right outside the building. Wifi connection and air con were efficient.

Helpful?
Thank cervo007
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Mercure Bergamo Centro Palazzo Dolci. Best Regards, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci More 

Stillwater, Minnesota
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent one night at the Mercure Bergamo Palazzo Dolci, and wished I'd stayed longer. The hotel is nicely situated not far from the train station, and in the new part of town, but close to the more historic upper town. I was delighted, as a solo traveler, to be given an actual single room - a smaller space, on... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Jean A
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest Thank you for transmitting us your positive feedback about your recent stay at Mercure Bergamo Centro Palazzo Dolci. We are extremely pleased to realize that you full enjoyed your experience in Bergamo, appreciating the room, the breakfast and the kindness of our staff . We, all, look forward to welcoming you back soon! Best Regards, S. Marci Deputy... More 

London, United Kingdom
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed her while i was on a business trip for a night and really enjoyed my stay! They offer nespresso machines in the rooms which i feel is a nice touch. The staff are warm and friendly and the breakfast selection was very good! Also nice selection of restaurants close by! Will surely stay here on my next visit! Ideal... More 

Helpful?
1 Thank sean_786m
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time at our hotel and we are looking forward to welcoming you again in the near future at the Mercure Bergamo Centro Palazzo Dolci. Best Regards, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci More 

Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We went to Bergamo for a long weekend the hotel was really nice the staff were very friendly, excellent location. The rooms were very clean. Great shopping area with alot of up market brands and great restaurants close by. Will stay there again

Helpful?
1 Thank corsa123
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Mercure Bergamo Centro Palazzo Dolci. Best Regards, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci More 

Dublin, Ireland
Level Contributor
99 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed July 12, 2016 via mobile

Taking a night flight from Orio al Serio airport I needed a place for the day and got a great rate on Mercure Palazzo Dolci. My room was large, at the front, with a balcony running from bedroom to bathroom, so it's possible to lie in the bath and checkout the street below! The good points: Very comfortable bed Good... More 

Helpful?
Thank Mariao6
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Mercure Bergamo Centro Palazzo Dolci. Best Regards, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci More 

Dublin
Level Contributor
58 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 30, 2016

Mercure has excellent location a short walk from traoin/bus station. Ideally located for upmarket shopping ( 10 minute walk away ) or bus to the Citi Alta - outside the door . Rooms were spacious and well furnished. Bathrooms particularly well appointed .great staff who were very welcoming and helpful. Breakfast is ' continental' but of high quality and reasonable... More 

Helpful?
Thank jfitsim
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Mercure Bergamo Centro Palazzo Dolci. Best Regards, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci More 

France
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 22, 2016

The staff at the Mercure were very good and could not be more helpful. We asked for a late checkout as our flight was late and they went out of their way to accommodate us.Rooms were well presented and offer good value for money. Would stay there again for sure.

Helpful?
Thank vindetable
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. What a lovely review, thanks very much for sharing it! We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Mercure Bergamo Centro Palazzo Dolci. Warm Regards, S. Marci Deputy... More 

Paris, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 2, 2016

Check-in: Awkward and sloppy. When I asked to pay the City Tax of 3.5 Euro using my credit card, I was not given the currency option and the receptionist charged it in my home currency rather than Euro, which was more expensive. I asked her why I was not asked to choose the currency and she said her supervisor would... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank HIMITSU123
Susanna M, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear HIMITSU123, Thank you for taking the time to write a review on our hotel. Mercure has an important focus on quality standards, and I'm very sorry for your extreme insatisfaction about your stay, as I have personally explained via email this morning. Let me assure you that it is our goal to provide only the highest level of service... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
4 star hotel offering 88 rooms equipped with all comfort. The Hotel is located in the city centre of Bergamo (40 km far from Milan) opposite the "Papa Giovanni Congress Center" and near the "Donizetti Theatre", 300 meters from the railway station. The bus station with direct services to Bergamo airport is next to hotel. The Mercure hotel features a bar and facilities for disabled people. ... more   less 

Additional Information about Mercure Bergamo Palazzo Dolci

Address: Viale Papa Giovanni XXIII 100, 24121 Bergamo, Italy
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: $78 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bergamo Palazzo Dolci 4*
Number of rooms: 88
Reservation Options:
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Also Known As:
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Accor Bergamo Palazzo Dolci
Hotel Style:
#2 Best Value Hotel in Bergamo
#4 Luxury Hotel in Bergamo
#5 Family Hotel in Bergamo
#8 Business Hotel in Bergamo
#9 Romantic Hotel in Bergamo
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