We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Bergamo Palazzo Dolci

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Mercure Bergamo Palazzo Dolci
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

974 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 446: English reviews
Belfast, United Kingdom
Reviewed 4 days ago NEW

okay yes a 2nd towel can be hard to get, but did not take away from this being a good hotel for the price. Definite mention for all the staff who were helpful , polite and attentive. comfortable beds , good size rooms , amazing soundproof from out side. value for money ? big yes

 Report
Helpful?
Thank graham068
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, Thank you for transmitting us your positive feedback about your recent stay at Mercure Bergamo Centro Palazzo Dolci. We are extremely pleased to realize that you full enjoyed your experience in Bergamo, appreciating the soundproof of the rooms and staff kindness. All our rooms are equipped with towels for two people, in fact the second set is positioned...

Bristol, United Kingdom
Reviewed 1 week ago

Top location and very friendly English speaking staff. Breakfast buffet excellent, with a wide choice of both food and drinks. However the room was a let down. Even with every single lamp switched on, the room was still far too dark and dingy. I was unable to find things in my bag let alone read anything. A ceiling pendant type...

 Report
Helpful?
Thank wendianne64
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, Thanks for your review. We are really sorry reading your comments about your stay at the Mercure Bergamo Centro Palazzo Dolci. About the mentioned services we will make our best to improve. Hopefully we will have the chance of welcoming you again. With best regards. S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

Tampere, Finland
Reviewed 3 weeks ago

I booked the premium room, which was very stylish, quiet and clean, at the top floor of the house. Service was friendly. Breakfast was normal, nothing special there. I parked the car on the street luckily for free. There's no parking available at the hotel.

 Report
Helpful?
Thank Savanni
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, We thank you for having shared your opinion further to your recent stay at the Mercure Bergamo Centro Palazzo Dolci. Your review is very important for us as it allows us to ameliorate the services you were not satisfied with. Regarding the parking, there is one private just a few meters from the hotel, and for this service...

Manchester, England
Reviewed 3 weeks ago

My husband and I stayed at this hotel for 3 nights. You buy bus tickets from just inside the airport to the left handside after leaving departures which were i think about €2 each. The number 1 bus is directly outside the terminal which takes you to Bergamo Train Station - this takes approx 15 mins. The hotel is then...

 Report
Helpful?
4Thank Weedo
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

Stockholm, Sweden
Reviewed November 2, 2016 via mobile

Stayed here one late night between flight and train. Late check-in easy and smooth. Room on top floor surprisingly cool (as in decor) and entirely comfortable. Breakfast buffet reasonably extensive. Few hundred meters from train station, so very convenient for transportation.

 Report
Helpful?
Thank peter_amazeen
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Mercure Bergamo Centro Palazzo Dolci. Best Regards, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

Lytham St Anne's, United Kingdom
Reviewed November 1, 2016 via mobile

Stayed for long weekend with friends. Hotel ideally located within Bergarmo. Being near to the station meant we also found it straight forward to visit lake como travelling to lecco and to and from airport. Deborah on reception was knowledgeable and efficient she made our stay in advising us where to eat (booking for us) and go - excellent customer...

 Report
Helpful?
2Thank Melanie G
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Bergamo Centro Palazzo Dolci It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Deborah. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

Lytham St Anne's, United Kingdom
Reviewed October 21, 2016 via mobile

Really good value for a short city break.Very comfortable bed, nice room, friendly staff. Great location,- close to train station, so very convenient. Within walking distance of cafes and restaurants. Would recommend.

 Report
Helpful?
1Thank jon p
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, Thank you for taking the time to share your positive feedback. We hope to welcome you back to our hotel very soon! Sincerely, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

Reviewed October 14, 2016

It was a nice stay.We had a proper room and a very good breakfast .The bath room was cleaned every day ,the reception was friendly and efficient.The location is also very handy,near the station and near the bus stop.

 Report
Helpful?
Thank Reghina D
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, What a lovely review, thanks very much for sharing it! We all thank you for your kind attention and hope to have you back with us in Bergamo soon. Warm Regards S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

Bilbao, Spain
Reviewed October 11, 2016

The hotel has an ideal location. It's less than a 5 minute walk to the train station (where the bus from the airport also stops) and a 10 minutes walk to the funicular which takes you to the charming citta alta. Plus it's in a busy street with lots of restaurants, shops... The reception staff was really nice, and quickly...

 Report
Helpful?
Thank axola2009
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, What a lovely review, thanks very much for sharing it! We all thank you for your kind attention and hope to have you back with us in Bergamo soon. Warm Regards S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

Belfast, United Kingdom
Reviewed October 9, 2016

Great hotel very modern and clean breakfast excellent .handy to train station and bus station .hairdryer in bathroom .staff very pleasant.friday market just across rd brilliant .had great time weather excellent .only 1hr on train to Milan fantastic

 Report
Helpful?
Thank family826
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Mercure Bergamo Centro Palazzo Dolci. Best Regards, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

Questions? Get answers from hotel staff and past guests. Ask a question

375 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (220)
Viewed
Dining (6)
Viewed
Bathroom (31)
Viewed
Room/Suite (56)
Viewed
Hotel & Grounds (29)
Viewed
View from Room (24)
Viewed
Other (74)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (137)
Viewed
Amenities (3)
Viewed
Privilege Double Room (65)
Viewed
Dining (5)
Viewed
The Hotel (64)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (18)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (4)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Bergamo hotels
0.1 mi away
NH Bergamo
NH Bergamo
#4 of 33 in Bergamo
824 reviews
0.5 mi away
Petronilla Hotel
Petronilla Hotel
#1 of 33 in Bergamo
410 reviews
0.1 mi away
BEST WESTERN PREMIER Cappello d'Oro
Show Prices
Show Prices
Show Prices
0.1 mi away
BEST WESTERN Hotel Piemontese
0.5 mi away
Excelsior San Marco Hotel
1.1 mi away
Hotel Relais San Lorenzo
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
4 star hotel offering 88 rooms equipped with all comfort. The Hotel is located in the city centre of Bergamo (40 km far from Milan) opposite the "Papa Giovanni Congress Center" and near the "Donizetti Theatre", 300 meters from the railway station. The bus station with direct services to Bergamo airport is next to hotel. The Mercure hotel features a bar and facilities for disabled people. ... more   less 

Additional Information about Mercure Bergamo Palazzo Dolci

Address: Viale Papa Giovanni XXIII 100, 24121 Bergamo, Italy
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: $73 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bergamo Palazzo Dolci 4*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Priceline, Cancelon, ACCOR, Travelocity, HotelTravel.com and Booking.com so you can book your Mercure Bergamo Palazzo Dolci reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Accor Bergamo Palazzo Dolci
Hotel Style:
#2 Best Value Hotel in Bergamo
#5 Luxury Hotel in Bergamo
#5 Family Hotel in Bergamo
#8 Business Hotel in Bergamo
#9 Romantic Hotel in Bergamo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Mercure Bergamo Palazzo Dolci staff and other travelers.
10 questions
Ask a question

See all questions (10)

Questions? Get answers from Mercure Bergamo Palazzo Dolci staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Quieter floor”
 of 5 bubbles , Oct 14, 2016 | Read review
“Great rooms, plenty of space, really comfortable, even in the cheapest room”
 of 5 bubbles Brieze66, Oct 5, 2016 | Read review
“Request a balcony!”
 of 5 bubbles fashionablylate2016, Sep 11, 2016 | Read review
“Rooms at back are less noisy”
 of 5 bubbles jfitsim, Jun 30, 2016 | Read review
“Higher floors have better view”
  • View from the 3rd floor
 of 5 bubbles Rita043, May 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay