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Mercure Bergamo Palazzo Dolci

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Mercure Bergamo Palazzo Dolci
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992 Reviews from our TripAdvisor Community

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Showing 454: English reviews
Bristol, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed here for our little city break, it was easy to get to from the airport we took the number 1 bus from outside the airport (€2) and and it stop just a minutes walk from the hotel, we got off the bus at the stop after to train station and walked back on ourselves to the hotel. We...

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Helpful?
Thank laura1980lou
Prague, Czech Republic
Reviewed 1 week ago

Very nice and friendly hotel in the city center. It is the best place for shopping, for restaurants or to go to old town. Next time I will deffinetly visit this hotel again. Thank you so much. Best regards

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Thank Bibos86
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Mercure Bergamo Centro Palazzo Dolci. Best Regards, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

Warsaw
Reviewed 3 weeks ago

I like the central location of hotel - few steps from train station and bus staion you can get from the airport, it provides with clean, spacious rooms with comfortable bathrooms, staff is gentle and helpful

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Thank Jan433
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

Reviewed 3 weeks ago via mobile

It is a great neat hotel. We love it here. The only thing was the beds. The mattresses are slept through. You can feel the springs. It's not a staff problem the matresses needs to be replaced in the whole hotel. Our mattress got changed and was still bad and then we got offered another room and that mattress was...

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Thank Ms_Marbie
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay with us. We thank you for providing us the information that can better help us to understand your point of view about the stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve...

Beirut, Lebanon
Reviewed 3 weeks ago

Nice boutique hotel located next to Bergamo train station (5 mins walk) friendly staff; smooth and fast check-in/check out Room was spacious and well equipped (needs better lighting and the AC/heater needs to be repaired so it wouldn't be loud) . Bathroom was large Breakfast was ok (needs more diversity) Wifi service was good and reliable The hotel was surrounded...

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Thank Feras_El_Dib
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

Riga, Latvia
Reviewed 4 weeks ago

I stayed at this hotel only for one night traveling in Bergamo. Our room was 204- very comfortable and with balcony. I like this hotels network. So service is very good, location for hotel is excellent. The breakfast is very satisfied especially expresso coffee. Unfortunately, I did not get points as I am Accors hotels loyalty program client but it...

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Thank forecaster
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Mercure Bergamo Centro Palazzo Dolci. Best Regards, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

Corfu, Greece
Reviewed 5 weeks ago

We stayed in this beautiful hotel for 4 nights. The location is ideal, just 3 minutes away from the train station..The hotel staff very kind and helpful, especially Deborah, who always was smilling and helped us with everything we needed. The rooms are really spacious and clean. We will definatelly reccomend this hotel to our friends.!!!!!

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Thank AFRODITI L
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Bergamo Centro Palazzo Dolci. It is always a pleasure to receive positive feedback. I will share your comments with our team in particular with Deborah. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...

Southport, United Kingdom
Reviewed December 11, 2016 via mobile

On fourth floor we had a rooftop room- could just about see the old city over the nearby roof tiles. A bit dark but very spacious with big desk. Downside was only one bedside plug for one phone charger- scrabbling under table. Bathroom was a bit dark too but spacious. Very trendy paintwork and very attentive and friendly reception staff....

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Thank Karen M
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Mercure Bergamo Centro Palazzo Dolci. Best Regards, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

Belfast, United Kingdom
Reviewed December 4, 2016

okay yes a 2nd towel can be hard to get, but did not take away from this being a good hotel for the price. Definite mention for all the staff who were helpful , polite and attentive. comfortable beds , good size rooms , amazing soundproof from out side. value for money ? big yes

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Helpful?
Thank graham068
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, Thank you for transmitting us your positive feedback about your recent stay at Mercure Bergamo Centro Palazzo Dolci. We are extremely pleased to realize that you full enjoyed your experience in Bergamo, appreciating the soundproof of the rooms and staff kindness. All our rooms are equipped with towels for two people, in fact the second set is positioned...

Bristol, United Kingdom
Reviewed November 29, 2016

Top location and very friendly English speaking staff. Breakfast buffet excellent, with a wide choice of both food and drinks. However the room was a let down. Even with every single lamp switched on, the room was still far too dark and dingy. I was unable to find things in my bag let alone read anything. A ceiling pendant type...

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Helpful?
Thank wendianne64
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, Thanks for your review. We are really sorry reading your comments about your stay at the Mercure Bergamo Centro Palazzo Dolci. About the mentioned services we will make our best to improve. Hopefully we will have the chance of welcoming you again. With best regards. S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
4 star hotel offering 88 rooms equipped with all comfort. The Hotel is located in the city centre of Bergamo (40 km far from Milan) opposite the "Papa Giovanni Congress Center" and near the "Donizetti Theatre", 300 meters from the railway station. The bus station with direct services to Bergamo airport is next to hotel. The Mercure hotel features a bar and facilities for disabled people. ... more   less 

Additional Information about Mercure Bergamo Palazzo Dolci

Address: Viale Papa Giovanni XXIII 100, 24121 Bergamo, Italy
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: $74 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bergamo Palazzo Dolci 4*
Number of rooms: 88
Reservation Options:
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Also Known As:
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Accor Bergamo Palazzo Dolci
Hotel Style:
#2 Best Value Hotel in Bergamo
#4 Luxury Hotel in Bergamo
#5 Family Hotel in Bergamo
#8 Business Hotel in Bergamo
#9 Romantic Hotel in Bergamo
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Bergamo Palazzo Dolci staff and other travelers.
10 questions
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Questions? Get answers from Mercure Bergamo Palazzo Dolci staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Quieter floor”
 of 5 bubbles , Oct 14, 2016 | Read review
“Great rooms, plenty of space, really comfortable, even in the cheapest room”
 of 5 bubbles Brieze66, Oct 5, 2016 | Read review
“Request a balcony!”
 of 5 bubbles fashionablylate2016, Sep 11, 2016 | Read review
“Rooms at back are less noisy”
 of 5 bubbles jfitsim, Jun 30, 2016 | Read review
“Higher floors have better view”
  • View from the 3rd floor
 of 5 bubbles Rita043, May 1, 2016 | Read review
5 of 5
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