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BEST WESTERN PREMIER Cappello d'Oro

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661 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Jablonec nad Nisou, Czech Republic
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very good place in centrum Bergamo. Room and bathroom both well equipped and clean. Breakfast was rich and perfect fresch jujce - selfservice - nice idea! The check out is possible about midday. We reccomended this hotel.

Helpful?
Thank Ales P
London
Level Contributor
105 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Pros; - Clean - Decent breakfast - Comfy bed - Good location for the station - Friendly staff Cons; - You need the skills of a safe cracker to get the temperature right for the shower and even then the temperature fluctuates constantly - Shower drained so slowly you started in the shower and finished standing in a half full... More 

Helpful?
Thank lenrichman
BWCappellodOro, Front Office Manager at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Sir/Madam, We are happy you enjoyed our hospitality. We apologize if we are not able to satisfy all your request during your stay. We take good note about all your suggestions. We would be delighted to welcome you back to offer you a better experience! Our kindest regards, Veronica Reception Manager More 

Stoke-on-Trent, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was ideal for exploring the wonderful city for 2 nights, the room was quite as we stayed at the back of the hotel the breakfast was great staff were so helpful The bus stops right out side the hotel to take you up to the old town and to go to the airport Can not fault it

Helpful?
Thank Hall19617
BWCappellodOro, Front Office Manager at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Sir/Madam, Thank you for choosing Hotel Cappello D'Oro for your stay in Bergamo. We are very pleased to read that you appreciated our wonderful location. Thank you for remarking our service, the comfort of our rooms and the friendliness of our staff. We would love welcoming you again, Best Regards, Veronica Reception Manager More 

Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Very good locattion in the city centre.This hotel is perfect for fammily trip.Room waa very clean and cozy.wi fi connection is exellent.very friendly and helpfool staff.i will come again in my next trip to bergamo

Helpful?
Thank sasonksk020103
BWCappellodOro, RECEPTION DESK at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Sasonksk020103, thank you for your comment published after your recent visit to Hotel Cappello D'Oro and for the highest grade that you were so kind to give us! The main reward for us is to hear that you would like to come back! Thank you again and we do hope to welcome you back soon. Kind regards, Verdiana More 

Madison, Wisconsin
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here for four nights at the end of June 2016. On the plus side, the hotel has a nice location in Bergamo, with a short walk to both the furnicular and train station. The staff gave us a map and some good directions on how to explore the upper city. Unfortunately, we had a miserable stay due to... More 

Helpful?
Thank KLPMilwaukee_WI
BWCappellodOro, Front Office Manager at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Guests, On behalf of our entire team, I would like to apologize for not exceeding their expectations. The guest's satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Veronica More 

Montreal, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 13, 2016 via mobile

The hotel is perfectly located at the half way point between the train station and the funicular to city Alta. It's a short 10minute walk to each from the hotel. Our family of 5 was accommodated in two rooms located next to each other. The rooms were spacious and clean. The beds extremely comfortable. Front desk staff friendly and accommodating.

Helpful?
Thank Nick P
BWCappellodOro, Responsabile reception at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Nick P. Thank you for writing a review on you experience with us, your thoughts are very valuable to us! We hope that you would like to visit again our hotel. Kind regards Veronica More 

North Vancouver, Canada
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 13, 2016 via mobile

Stayed here for 4 nights in June prior to visiting Lake Garda. The rooms are clean and reasonably spacious but bathroom quite tight. Great aperitifo snacks, highly recommended. Breakfast is adequate with reasonable selEction at buffet. Hotel is in great location for exploring lower and upper Bergamo. Staff all very helpful and friendly. I would recommend this hotel and would... More 

Helpful?
Thank Lorrainezzzzzz
BWCappellodOro, Responsabile reception at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Lorrainezzzzzz Thank you for choosing Hotel Cappello D'Oro for your stay in Bergamo. We are very pleased to read that you appreciated our wonderful location. Thank you for remarking our service, the comfort of our rooms and the friendliness of our staff. We would love welcoming you again, Best Regards, Veronica More 

Melbourne, fl, United States
2 reviews
4 of 5 stars Reviewed August 12, 2016

This hotel is conveniently located close to the old city. approximately 10-minute walk to funicular. Was not able to get parking at the hotel but found one 5 euros cheaper a block away. make sure you clarify the price for breakfast and try to book it at that time as the price was different than what I was told. The... More 

Review collected in partnership with Best Western

Helpful?
Thank Marta C
BWCappellodOro, Responsabile reception at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Marta C, Thank you for choosing Hotel Cappello D'Oro for your stay in Bergamo. We are very pleased to read that you appreciated our wonderful location. Thank you for remarking our service, the comfort of our rooms and the beautiful word you had for our staff. We would love welcoming you again, Best Regards, Veronica More 

Dortmund, Germany
Level Contributor
240 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 stars Reviewed August 1, 2016

Great hotel inmidst (lower) city of Bergamo! I was invited there by friends and location, facilities, breakfast and service were great! The room was small but clean and good equipped (LCD-TV, minibar, boiler with tea/coffee, ...). The breakfast was very good: cereals with fruits and joghurt, countless cakes/sweets, fried eggs/eggs/baked beans, cheese and ham, different breads, specialities for children... One... More 

Helpful?
Thank jmeyerdo
BWCappellodOro, Verdiana at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Jmeyerdo, Thank you for choosing Hotel Cappello D'Oro for your stay in Bergamo. We are very pleased to read that you appreciated our wonderful location. Thank you for remarking our service, and also about the breakfast. We would love welcoming you again, Best Regards, Verdiana More 

Lappeenranta, Finland
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 25, 2016

Stayed one night in Bergamo after one week's holiday in Lake Garda area. Hotel was clean and our room was quite big to be Italian hotel. Staff is very friendly and helpful. Our flight left so early that we did not have a chance to have breakfast. Hotel is situated next to the bus station where the busses from airport... More 

Helpful?
Thank Heli K
BWCappellodOro, Front Office Manager at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Heli K Thank you for choosing Hotel Cappello D'Oro for your stay in Bergamo. We are very pleased to read that you appreciated our wonderful location. Thank you for remarking the friendliness of our staff. We would love welcoming you again, Best Regards, Veronica Capelli More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The BEST WESTERN PREMIER Hotel Cappello D'Oro is committed to combining the charm of traditional hospitality with modern comforts and efficiency, providing the ideal environment for cultural tourism and business requirements, in Bergamo city centre. The four-star accommodation delights guests with the quality of its rooms, the welcoming approach of its staff and the hotel's enviable position. ... more   less 

Additional Information about BEST WESTERN PREMIER Cappello d'Oro

Address: Viale Papa Giovanni XXIII 12, 24121 Bergamo, Italy
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: $94 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PREMIER Cappello d'Oro 4*
Number of rooms: 90
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Also Known As:
Best Western Premier Cappello d`Oro Hotel Bergamo
Best Western Hotel Bergamo
Best Western Bergamo
Bergamo Best Western
Hotel Style:
#2 Green Hotel in Bergamo
#5 Luxury Hotel in Bergamo
#6 Family Hotel in Bergamo
#7 Romantic Hotel in Bergamo
#10 Business Hotel in Bergamo
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