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Excelsior San Marco Hotel

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617 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Switzerland
Reviewed 6 days ago NEW

It's very well located in Bergamo, around 10min walking from any place. The hotel was just fine, meaning that it met our expectations, not above not under, just good enough. It has an available parking in front of the hotel and the room was big with a nice big bed. Decoration can be improved, but again, it is fine. Breakfast...

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Helpful?
Thank barrenengoa
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mrs Barrenengoa, We are sorry but we don't understand your complaint. We don't understand what do you mean, if you like explain us we're at your total disposal! We work hard to make our guests happy and appreciate your feedback and your suggestions. Thanks for staying with us. We look forward to giving welcome again. Best Regards Hotel Excelsior...

Northwich, United Kingdom
Reviewed 1 week ago via mobile

If you're heading to Bergamo for business or pleasure this hotel is a smart choice, it's a true 4 star with a good variety of amenities. It's situated in downtown Bergamo but right at the base of the hill that climbs up to 'Citta Alta' (the must see 'old town'). The hotel has a very nice roof top restaurant but...

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Helpful?
Thank goderz7
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/Mrs Goderz7, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestions. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

San Francisco, CA
Reviewed 2 weeks ago

It was our first visit to Bergamo, and we wanted to spend time primarily in Citta Alta. However we arrived in a car and we aware of the fact that parking in Citta Alta is difficult. Excelsior San Marco was a compromise: it is located in Citta Bassa, has parking (for additional fee), and is 5 minutes walk from Funicolare...

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Helpful?
Thank aozh
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/Mrs Aozh, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestions. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Krakow, Poland
Reviewed 3 weeks ago via mobile

We went to Bergamo just for one day and we had chosen that hotel as it is close to Citta Alta. The hotel is what you can expect from 4* one : very clean, polite and helping stuff. Rooms and beds are big and comfy. Bathroom is also big and you will have plenty of towels. The only disadvantage was...

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Helpful?
Thank novvak
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/Mrs Novvak, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestions. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Milan, Italy
Reviewed 3 weeks ago via mobile

Everything was great! I lodged in the suite, and the bathroom was great with the jacuzzi! The view was even more spectacular! Me and my friends enjoyed it, and didn't even want to go away.. and The room service was just on point!

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Helpful?
Thank Jenna C
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mrs Jenna C Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your compliments. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Reviewed 4 weeks ago via mobile

Decent hotel with good location in Bergamo. The hotel has seen its better days and should benefit from an renovation / update. Hotel room extremly hot and I had a hard time to sleep. No chance to set the air condition. Big parking just outside was convinient.

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Helpful?
Thank Gbgpatrik
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mrs Gbgpatrik, we are very sad that the stay was not up to your expectations. We hope to have another chance. Best Regards Hotel Excelsior San Marco

Drogheda, Ireland
Reviewed 4 weeks ago

Arrived at the Hotel Excelsior San Marco on Oct 31st stayed until November 4th . The hotel itself was a gem of a find . There were three in our party we occupied rooms 407 and 406 . Rooms excellent and the view from these rooms , both day and night was spectacular. The Hotel itself is situated just a...

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1Thank Mary L
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mrs Mary L Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your compliments. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Tralee, Ireland
Reviewed 4 weeks ago

This is a lovely hotel in a superb location for the Citta Alta. The hotel is immaculately clean, I have never seen a hotel so clean, the delux rooms are great and the room is very cosy and comfortable and spotless. The staff at the front desk could not be more helpful, especially the young gentleman with the glasses( sorry...

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Helpful?
Thank kmurphy479
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/Mrs Kmurphy479 Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestion to improve the customer satisfaction. We look forward to giving welcome again. ( with a nice panoramic table at the Roof Garden Restaurant) Best Regards Hotel Excelsior San Marco

Antwerp, Belgium
Reviewed November 1, 2016 via mobile

Nice hotel with great breakfast, warm, cold... Ideally situated getweeën the old town and the newer part of the city. The funiculare is only five minutes away. If you come with your own car, there is a car park in front and below the hotel.

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Helpful?
Thank MarcBerchem
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr MarcBerchem Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Turku, Finland
Reviewed October 26, 2016

This hotel provides excellent service. It is very well located wrt to Città Alta and public transportation. The top floor restaurant overlooks the old town and is particularly recommended in the evening.

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Thank Hannu N
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr Hannu N Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Excelsior San Marco Hotel

Address: Piazzale della Repubblica 6, 24122 Bergamo, Italy
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: $98 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Excelsior San Marco Hotel 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Excelsior San Marco Bergamo
Hotel Excelsior San Marco
Hotel Style:
#3 Business Hotel in Bergamo
#4 Family Hotel in Bergamo
#6 Romantic Hotel in Bergamo
#7 Luxury Hotel in Bergamo
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Questions & Answers

Here's what travelers have asked, with answers from Excelsior San Marco Hotel staff and other travelers.
5 questions
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Questions? Get answers from Excelsior San Marco Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you need a parking, consider hotel's own parking lot (outdoors and indoors available). The close-by public parking is less convenient”
 of 5 bubbles aozh, 2 weeks ago | Read review
“Room 406 is a large corner twin stunning views, two windows and balcony. Room 407 is a large room , stunning views especially at night .”
 of 5 bubbles 523maryl, 4 weeks ago | Read review
“You wont be disappointed in the rooms”
 of 5 bubbles kmurphy479, 4 weeks ago | Read review
“I think all rooms are ok.”
 of 5 bubbles 839tomasz, Oct 26, 2016 | Read review
“Ask for a room at the upper floors that faces the upper city - Cita Alta”
 of 5 bubbles PetrVM, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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