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Starhotels Cristallo Palace

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Starhotels Cristallo Palace
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322 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Bucharest, Romania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 5, 2016

Having planned a 100 % business trip, I chose this hotel as it was in proximity to the Orio al Serio area, as it had the better room rate of all the other 4 star hotels in the area. The room was clean, the beds were solid, and the sound insulation was enough to get me to sleep pretty fast.... More 

Helpful?
1 Thank Andrei M
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this review

Dear Guest, thank's for sharing you feedback, that's important for us to improve our guests experience. Waiting you back. Best Regards. More 

Nicosia, Cyprus
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 4, 2016 via mobile

We stayed at the hotel for a few nights. At first sight the hotel may appear dates but it very well maintained and it's great value for money. The rooms are somewhat spacious. Staff are friendly despite some of them non speaking English (which I wasn't sure if it was part of "selling" the Italian vibe or they just didn't... More 

Helpful?
Thank Johnny_Sketos
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this review

Dear Guest, we would like to thak you for sharing your feed back, that's very important for us to improve our guests experiences. Best Regards. More 

Ferizaj
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 19, 2016 via mobile

I'm really sorry to leaving negative feedback I have some answers regarding negative feedback 1 breakfast it was very lower no thing to eat 2 Staff who is working in hall in breakfast it was not serious 3 Room it was very older 4 price very expansive 5 the sign it was 4 star No this hotel it was only... More 

Helpful?
1 Thank Arjanismajli
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this review

Dear Guest, thankyou for your feed back it's important for us to improve our guest ewperience. we apoligize if you haven't like your stay. Best Regards More 

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Hong Kong
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 19, 2016 via mobile

I like very much this hotel. From outside it is not very beautiful. But the inside is charming and the staff is friendly and speak English. You can see and feel it is an old style hotel but it's very clean and everything is in good condition. I like the restaurant and the bar too! The conference room is not... More 

Helpful?
Thank Zouzyh
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this review

Dear Guest, Thankyou for your feed back, that's important for us to improve our guests experiences. Best Regards More 

Tampere, Finland
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 20, 2015

We booked this hotel because we had an early flight in the morning. Hotel and rooms were a bit outdated but pretty neat. Location was good if you are travelling with car and reaching the airport but a bit far from the Citta Alta (which is not a problem if you have a car). Because of early leave we had... More 

Helpful?
Thank AtePate_1
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 14, 2015

Reception was correct, only few personnel English speaking, some personnel at breakfast and in the bar clearly unfriendly. Door of room had instruction to lock, but could not be locked from outside, lock so worn that it can be easily opened. Restaurant is really bad and overpriced, go to the grill down the road. Wifi speed erratic. I do not... More 

Helpful?
Thank martinn36
Sugar Land, Texas
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed September 26, 2015

Spent two nights here with my husband while on a Trafalgar tour. The staff at the front desk was kind of rude. The hotel seemed a little old and outdated. The elevators are exceptionally small. About 4 people can fit without bags--fewer if bags are involved. As in many Italian hotels the bathroom was small and the showers were exceptionally... More 

Helpful?
Thank StephanieWD
Greece
Level Contributor
66 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 392 helpful votes
3 of 5 stars Reviewed August 11, 2015

It is old but clean. Far from Bergamo city very near the autostrada. I was passing by Bergamo on business so it served its purpose. Nothing fancy but good sized, clean rooms. Breakfast was very limited but ok. It will not let you down, but do not expect a thrill.

Helpful?
7 Thank ZPtraveller
Cristina C, Manager at Starhotels Cristallo Palace, responded to this review

Dear Guest, Thank You for your positive feedback, nice to see we did the job, we hope to have you back again as soft refurbishment works, that we're sure you'll appreciate, are on th way. You'll be also able then to enjoy our rich regular breakfast which is served every morning from 7 to 10. Regards More 

Carlisle, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 29, 2015 via mobile

Have stayed at this Hotel approx. seven times over as many years and the first thing I must comment on is the price for your room including breakfast. Over these years the price has never changed and remains at approx. £60 per night which is great value for money. Some of the rooms would benefit from a bit of TLC... More 

Helpful?
Thank handroo
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 12, 2015

I've stay in Starhotels Cristallo Palace for one night. Not so spacious room, good breakfast and average price could define this hotel, until checking out. My father in law (62) asked the recepcionist (Mr. Luca) to help him with internet conection and listened: "i'm not eletronic". After, when i tryed to pay the hotel in cash, i was informed that... More 

Helpful?
Thank Luiz A
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Starhotels Cristallo Palace enjoys a strategic location on the city's south side: we're very easy to reach from the motorway, railway station and airport Milano-Orio al Serio (BGY). We offer everything you want and need, whether you're visiting for business or pleasure; there are 90 rooms and suites, a restaurant and bar, and 7 meeting rooms seating up to 450 delegates.We provide a regular hotel shuttle service to take you to the cable car that transports you to the heights of historic Bergamo. Also, a shuttle service to Orio al Serio Airport is available on request directly to the hotel (charges apply). Go and explore the fascinating medieval alleys and ancient palazzi. ... more   less 

Additional Information about Starhotels Cristallo Palace

Address: Via Betty Ambiveri 35, 24126 Bergamo, Italy
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: $73 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Starhotels Cristallo Palace 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel Bergamo
Hotel Style:
#10 Luxury Hotel in Bergamo
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