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Starhotels Cristallo Palace

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357 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Reviewed December 2, 2016 via mobile

Reception staff are great. Bar staff okay when they are serving. Clean and tidy more business than couples. Shower cubicle could do with being a bit bigger. Good value for money. Close to airport. 15 euros to the airport in a taxi.

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Helpful?
1Thank craig t
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this review

Dear Guest, We would like to thank you for sharing your positive feed back. That's very important for us. Waiting you back. Best Regards.

Reviewed November 18, 2016 via mobile

Good staff, comfortable rooms, good buffet for breakfast. It's not new, so we have old fashion heavy key instead of electronic card key. Close to the airport. So good to stay night or two if you are traveling to some other places in Italy. But if your destination is Bergamo then it's better to stay closer to the city center,...

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Thank Alena B
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this review

Dear Guest, We would like to thank you for sharing your positive feed back. That's very important for us. Waiting you back. Best Regards.

Durres, Albania
Reviewed October 18, 2016

First time in Bergamo ,Very good hotel , everything correct , Reception , staff and service in bar and restaurant. Breakfast not enough for one 4star hotel , but good. Elevator too small , no space for 4 persons with small luggage, but are two elevators. I recommend this hotel , and I will be back again.

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Thank Edmond68
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this review

Dear Guest, We would like to thank you for sharing your positive feed back. That's very important for us. Waiting you back. Best Regards.

New Delhi, India
Reviewed September 29, 2016

Was on business. The hotel is conveniently located. Rooms are comfortable and there are some restaurants close by.The hotel has a reataurant. Breakfast has a good spread. The beds are comfortable. Hotel staff are helpful. A great state.

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Thank ChandraS3
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this review

Dear Guest, We would like to thank you for sharing your positive feed back. That's very important for us. Waiting you back. Best Regards.

Baku, Azerbaijan
Reviewed September 25, 2016

I was there for business trip. Hotel is very well maintained. Cleaning services are superb. There is a restaurant inside the hotel but with limited items in menu. This hotel is very close to the last station of shuttle busses to Milan Malpensa airport. However to Bergamo railway station you have to walk for some 10-15 minutes. Recommended for business...

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Thank elmanbakhish
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this review

Dear Guest, We would like to thank you for sharing your positive feed back. That's very important for us. Waiting you back. Best Regards.

Newport, United Kingdom
Reviewed August 29, 2016

We used the hotel as a stop over before travelling home from Lake Como. Room was excellent.Comfortable and very clean with excellent air conditioning. Staff very friendly and helpful. Would recommend the breakfast.

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Thank Lynn P
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this review

Dear Guest, We would like to thank you for sharing you positive feed back. That's very important for us. Waiting you back. Best Regards.

Bucharest, Romania
Reviewed July 5, 2016

Having planned a 100 % business trip, I chose this hotel as it was in proximity to the Orio al Serio area, as it had the better room rate of all the other 4 star hotels in the area. The room was clean, the beds were solid, and the sound insulation was enough to get me to sleep pretty fast....

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1Thank Andrei M
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this review

Dear Guest, thank's for sharing you feedback, that's important for us to improve our guests experience. Waiting you back. Best Regards.

Nicosia, Cyprus
Reviewed July 4, 2016 via mobile

We stayed at the hotel for a few nights. At first sight the hotel may appear dates but it very well maintained and it's great value for money. The rooms are somewhat spacious. Staff are friendly despite some of them non speaking English (which I wasn't sure if it was part of "selling" the Italian vibe or they just didn't...

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Thank Johnny_Sketos
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this review

Dear Guest, we would like to thak you for sharing your feed back, that's very important for us to improve our guests experiences. Best Regards.

Ferizaj
Reviewed March 19, 2016 via mobile

I'm really sorry to leaving negative feedback I have some answers regarding negative feedback 1 breakfast it was very lower no thing to eat 2 Staff who is working in hall in breakfast it was not serious 3 Room it was very older 4 price very expansive 5 the sign it was 4 star No this hotel it was only...

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1Thank Arjanismajli
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this review

Dear Guest, thankyou for your feed back it's important for us to improve our guest ewperience. we apoligize if you haven't like your stay. Best Regards

Hong Kong
Reviewed February 19, 2016 via mobile

I like very much this hotel. From outside it is not very beautiful. But the inside is charming and the staff is friendly and speak English. You can see and feel it is an old style hotel but it's very clean and everything is in good condition. I like the restaurant and the bar too! The conference room is not...

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Thank Zouzyh
Cristina C, General Manager at Starhotels Cristallo Palace, responded to this review

Dear Guest, Thankyou for your feed back, that's important for us to improve our guests experiences. Best Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Starhotels Cristallo Palace enjoys a strategic location on the city's south side: we're very easy to reach from the motorway, railway station and airport Milano-Orio al Serio (BGY). We offer everything you want and need, whether you're visiting for business or pleasure; there are 90 rooms and suites, a restaurant and bar, and 7 meeting rooms seating up to 450 delegates.We provide a regular hotel shuttle service to take you to the cable car that transports you to the heights of historic Bergamo. Also, a shuttle service to Orio al Serio Airport is available on request directly to the hotel (charges apply). Go and explore the fascinating medieval alleys and ancient palazzi. ... more   less 

Additional Information about Starhotels Cristallo Palace

Address: Via Betty Ambiveri 35, 24126 Bergamo, Italy
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: $70 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Starhotels Cristallo Palace 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel Bergamo
Hotel Style:
#10 Luxury Hotel in Bergamo
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Questions & Answers

Here's what travelers have asked, with answers from Starhotels Cristallo Palace staff and other travelers.
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Questions? Get answers from Starhotels Cristallo Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All roomsare well located.”
 of 5 bubbles ChandraS3, Sep 29, 2016 | Read review
“accessibility to Orio al Serio, shuttle for only 5 euro/person to the Airport”
 of 5 bubbles 384andreim, Jul 5, 2016 | Read review
“No fitness/workout facilities”
 of 5 bubbles martinn36, Oct 14, 2015 | Read review
“Free Wi-Fi in the reception.”
 of 5 bubbles 419wileyl, Sep 24, 2014 | Read review
“dont choose this hotel.”
 of 5 bubbles mossiv12, Nov 5, 2012 | Read review
5 of 5
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