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Relais Dei Mandorli

Traveler (40)
Dining (10)
Room & Suite (9)

About

#38 of 204 B&Bs / Inns in Bergamo
Location
Cleanliness
Service
Value
A small relais is a beautiful, modern and cosy villa located in one of the most peaceful and quiet. The building has three floors, with lift, and set according to the most current criteria of domotics, class A1. Around the building, a beautiful garden welcomes guests with its three almond trees, symbols of rebirth, whose flowers blossoming to first to greet spring, generate a fruit, almond, which is protected and hidden wisdom from the mighty hull. The garden also contains bushes of Mediterranean herbs, which perfume the air and flowering bushes that give their name to the four bright rooms have large and colorful baths: Azalea, hydrangea, Camellia, Gardenia. Each room has been designed and decorated thinking about physical and spiritual wellbeing of guests. A portion of the building is dedicated to the wellness of body and, if required, are at guests ' disposal: jacuzzi, Chromotherapy and ozone
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Property amenities
Free parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Family

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
97Restaurantswithin 0.75 miles
9Attractionswithin 0.75 miles
34Reviews
3Q+A
1Room tip
Traveler rating
  • 30
  • 2
  • 0
  • 1
  • 1
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  • English
I did want to make a surprise to my boyfriend for the weekend and it was a great experience beside the beginning a bit with the wrong foot... When we arrived we where shocked cause the room was in the last floor where they served the breakfast so in the morning but only for a couple of hours we heard some little noises not disturbing at all plus the view of the balcony out of the room was breathtaking made us believe again that was just perfect! In summer must be great to have breakfast there for those those that smoke as my beloved one that every now and then got out to smoke and have some time for himself to think with the gorgeous view of Città Alta! The room was a bit little bit cosy and comfortable and very, very... Very clean! We loved the fact that they clean the room and change towels every two days. I also booked a 2 hours SPA with hot tub, dry sauna, Himalaya salt room and tea area with water sparkling and still, tea lots of variety, fruit, snacks healthy ones. Covered all our expectations, very relaxing and as I suffer from sinusitis and my boyfriend has psoriasis we had a lot of benefits doing it besides relaxing and besides the amazing romantic atmosphere Anna prepared to us! We came in stressed for work and others matters of life and got out relaxed and renewed. Anna sorry for any stress and inconvenience we cause you meet time we come I bring you ”un piccolo pensiero” from Modena! I recommend it if you want high quality service for a honest price.
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We booked our stay 21 days before arriving to the apartment. Four days before our stay they charged my card, and few hours later I was contacted by the booking.com staff, who informed me, that the owner of Relais Dei Mandorli canceled my reservation due to overbooking (!). Now, only four days before we were supposed to go to Italy we have to find a new place - as you might imagine prices are higher, and we are left with only 8% of places available. I travel a lot, and have never experienced such incompetence and lack of professionalism from a business before. I now have to wait 7-12 days for my money to come back, and find a new, expensive hotel. The owners of Relais Dei Mandorli did not even contacted me with any explanations or apologies. If you don't want to lose a lot of time and money, do not book Relais Dei Mandorli. Would not recommend to anybody.
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Response from Losapio A, Proprietario at Relais Dei Mandorli
Responded Jul 11, 2018
Hello, I see hours his review and I can only apologize for this lack of heart, unfortunately there was a serious mistake because of our computer that had problems and we ended up with double bookings on the same rooms. If you have not yet found a remedy, I would have a solution. If you want to call us, to be able to remedy this situation. I thank you and I apologise again. Anna Losapio
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Brand new establishment, every thing is set up for the comfort of the guest. Excellent matrasses, make a relaxing night of good sleep. Located 10-15 min walking distance from the center, in a quiet neiborhoud. Cozy terrace; Counts with jacuzzi and sauna, which is not very common to find in a B&B. Good breakfast included in the price. The best of all: the owners. Nice people. We felt at home. And they are authentic. We see unfortunately other places where owners "play nice" for the seek of a good review. Anna and her family are really nice, willing to help and warm. We will come back to this place next time in Bergamo.
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PRICE RANGE
$79 - $107 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLombardyProvince of BergamoBergamo
NUMBER OF ROOMS
4
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