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Cheaper
Average
Higher
About
4.0
#9 of 23 hotels in Santa Margherita Ligure
Location
4.4
Rooms
4.1
Value
4.1
Cleanliness
4.3
Service
4.3
Sleep Quality
4.0
The Hotel Jolanda is an enchanting three star hotel located just minutes from the beach in Santa Margherita, near the port of Genova on Italy's northwestern coast, which is often referred to as "The Italian Riviera"
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, French, Arabic, German and 1 more
Location
Via Luisito Costa 6, 16038, Santa Margherita Ligure Italy
Name/address in local language
Hotel Jolanda
603 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Stayed 3 nights, an impressive 3 star hotel next to the sea front. Elegant, friendly, clean, with satisfying breakfast yet a bit overpriced. We were 3 friends, booked for a Superior Double Room + 1 extra bed, found a quite small room with an extra couch but no extra bedclothes so we contacted with the reception who changed us room next morning (we arrived at midnight). Felt thankful
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Date of stay: May 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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On the occasion of my birthday I chose to spend the weekend in this hotel for its refined and relaxing atmosphere, rooms and environments that are chic without being excessive. Excellent choice, reception staff attentive to satisfying requests with grace and diligence, from driving our car to the parking lot to organizing a massage session for us, thanks to Mrs. Paola, very professional and smiling. Rooms with all comforts, clean, spacious, finely furnished, very comfortable bed, beautiful bathroom, new bathroom fixtures. Finely furnished common areas, beautiful details (paintings, furnishings), rich and varied buffet breakfast with a choice of sweet and savory, attentive and polite dining room staff. A ♥️ place for us.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip:Godetevi l'esperienza, ne varrà la pena
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
100% satisfied with this hotel. When you arrive at Santa Margherita de Ligure train station, you will find directions to this hotel. Location 10/10, is not only close to the train station, but also close to the city center and the bus stop that takes you to Portofino. Attention 9/10, all very gentle and attentive workers, speak English and some also Spanish! Very clean hotel and spacious and comfortable rooms. It can include breakfast, this has a buffet service with several options both sweet and savoury, offer gluten-free food. Despite being a 3 star hotel, from the time we entered until we left we felt like we were in one out of 5!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staff do their part to make you feel comfortable, despite that the hotel is of a poor standard and through previous trips in a poor Congo I have lived better to be able to describe poor standards. If you want air conditioning, you have to pay 10 € extra when other hotels see it as a standard when you pay in these price levels for a hotel room, worn furniture and spartan furnishings, which means that you do not want to spend an extra night. I have a very hard time recommending this hotel which is far from what is written and suggested on their website.
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charming hotel with an excellent staff. We stayed for one night, came to the hotel and checked in our rooms. One of the rooms had a broken a/c. The front desk told us to carry on with our day and go out like we wanted to and they will fix it. We wanted to go to the beach and asked for beach towels, we had no 5 euros on us for the security deposit and offered to pay in American dollars and they said it’s okay no need to pay but please bring them back and have us the towels and when they saw that we had no beach bag they gave us the towels on a beach bag. We came back to a different room because they couldn’t fix the ac in the first room. They sent a staff member to help us move our luggage. The second room had a broken ac as well so we told them on our way out and when we came back at the end of the night they told us to go check and if we need a new room we can leave our luggage in the room and just go sleep in a new room that has a good ac! They were very accommodating and eager to please. The breakfast was good. Loved the staff and how kind they were. We will be back God willing.
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Date of stay: July 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Pension is well located, spacious room, well stocked and varied Breakfast offering gluten free products. The staff is very friendly and smiling as a whole except a large and graying receptionist who is borderline unpleasant, gets easily upset when we express our astonishment or dissatisfaction with the services, lack of professionalism (take my car to park it in a courtyard overlooking the street, gate open just like the doors of my car which is within everyone's reach and where I could get back without anyone noticing). As a reminder to this gentleman, I pay a valet service at 23€ / day and I am entitled to know my car safe and leave it in peace. And also without worrying about getting a fine because forced to park in double-queue warning because places in front of the Inn can be occupied for more than 30 minutes! No towels also on return to the room at the end of the day that had to be claimed. Some services are to be reviewed to be worthy of a 4 star.
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Date of stay: July 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is located fairly close to the railway station, restaurants and the water. We were travelling with our 3 teenage grandchildren, one who was staying at this hotel with us and two who decided to stay at another hotel, (economics). We were pleasantly surprised when we arrived, as we were planning to quickly book in and then accompany the other two to their hotel. However, as we were welcomed and the booking confirmed, the receptionist asked about the other two and offered to arrange for their transfer to their respective hotel by their own hotel vehicle. Very convenient for our group. The two rooms that were assigned were both very comfortable and clean and had their own balcony. NB: (We had stayed at Santa Margherita Ligure before on two previous occasions but the particular hotel we had stayed at was undergoing a refurbishment so we had opted for the Jolanda hotel and were not at all disappointed). As mentioned previously, we were within close walking distance from the railway station, the restaurants and more particularly the water for both swimming and ferry access. The included breakfasts that we had were fresh and plentiful and the attending staff were efficient and courteous. On the day that we left we had arranged for a hotel transfer to the nearby Rapallo station for both our group of three, and, also for the other two grandchildren from their hotel,as we to catch an early train to Rome. The hotel also arranged for a breakfast box "to go" for our particular group. Overall, our experience at Hotel Jolanda was terrific and we would happily stay there again.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are welcomed by the beauty and elegance of the holes which complete the refinement of the furnishings. A warm and enveloping environment created by great attention to the Guest and his well-being. We immediately felt at ease and at the table the maltagliati with pesto completed everything, enveloping the palate with delicate and at the same time sweet and strong flavours. Let yourself be pampered by the elegance and warmth. Thank you and have a good stay to those who wish to accept the suggestion.
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Date of stay: May 2024Trip type: Traveled with family
Room Tip:Prenotate per tempo.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for two nights on the start of our five week tour of Italy. It’s in a great location, a couple of minutes from the centre of town with a wide choice of restaurants and bars. Staff are very friendly and the reception team speak excellent English. Our room was comfortable with a good bathroom and was clean (on our first day there it was serviced whilst we ate breakfast). The valet parking is reasonable and efficient. Would happily stay here again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice hotel, the double room with balcony is large but very noisy, you can really hear everything from the next room. The breakfast was very good, although we were amazed by the attitude: in addition to the blonde lady in a serious, somewhat gendarme version, we heard laughter and comments regarding other hotel guests from the staff gathered in the bar area. More professionalism is expected.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nashua, New Hampshire14 contributions16 helpful votes
No, there not but its a 10 minute walk from the main plaza and public beach. I recommend going to the right down the road following the sea to Managlia beach. Best place . Mauricio is the best. Tell him the "Canadian" sent you.
Dear SIr Madame,
Hotel Jolanda is poleased to offer , on reservation a vale tparking service at the cost of € 15,00 per day in our video surveillance parking located 500 meters away
Best regards
Reservation desk
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Which popular attractions are close to Hotel Jolanda?
Nearby attractions include Ente Parco di Portofino (0.07 miles), Chiesa di Santa Margherita d'Antiochia - Santuario di Nostra Signora della Rosa (0.1 miles), and Santa Margherita Ligure (0.3 miles).
