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Excelsior Palace Hotel

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Traveler (1210)
Room & Suite (615)
Pool & Beach (160)
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Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“beach club”(75 reviews)
“infinity pool”(52 reviews)
“byron restaurant”(30 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from Excelsior Palace Hotel
Offers & Announcements: Package Deal
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Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,600)
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31
12
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All reviewsbeach clubinfinity poolbyron restaurantstar hotelbeautiful hotellord byroneden rocksea viewcinque terreold world charmitalian rivieraour honeymoonspectacular viewsligurian seabuffet breakfastsanta margaritasuperb location
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361 - 365 of 640 reviews
Reviewed June 22, 2014

The hotel is very nice and comfotable, the view from our room was breath taken , the endless blue sea and sky. Breakfast was very nice, and the staff was very welcoming especially Angelo in the reception that gave us good tips and helped a...More

2  Thank Michal D
Response from ExcelsiorRapallo, Direttore at Excelsior Palace HotelResponded June 25, 2014

Dear Guest, Thank you for reviewing your recent stay at the Excelsior Palace Hotel in Rapallo. We are glad to hear that you enjoyed the experience of being our Guests and we thank you for your compliments to our Staff, especially to our Head Concierge....More

Reviewed June 14, 2014 via mobile

Staff is really friendly and will go out of their way to make you feel like royalty. Food is quite overpriced but that's expected out of a 5 star hotel. I will say that dinner was extraordinary. Only downfall was the AC. Totally missed the...More

Thank Miguel E
Response from ExcelsiorRapallo, Direttore at Excelsior Palace HotelResponded June 17, 2014

Dear Guest, Thank you for reviewing your recent stay at the Excelsior Palace Hotel. We are glad to read that you enjoyed the experience of being our Guests and we thank you for your compliments to our Staff and service. As you mentioned in your...More

Reviewed June 13, 2014

Beautiful setting with stunning pool area and swimming. Hotel is nicely decorated and rooms are good size. Our complaint was that we were put in a room with very poor views on the 1st floor (and we paid full price through a travel agent). The...More

2  Thank Joanne C
Response from ExcelsiorRapallo, Direttore at Excelsior Palace HotelResponded June 17, 2014

Dear Guest, First of all let us thank you for the review about your experience during your recent stay with us. We are delighted to hear that you enjoyed staying at our property as well the Beach Club area, our infinity pool with the stunning...More

Reviewed June 11, 2014

Had 9 wonderful nights in this Hotel. Amazing views all around. Reception staff are the most helpful and friendliest we have ever had, they know the answers to any question. Restaurant staff are also very good. The bedroom and bathroom (room 305) was very spacious,...More

Thank LuvMyH0liday
Response from ExcelsiorRapallo, Direttore at Excelsior Palace HotelResponded June 16, 2014

Dear Guest, First of all we would like to thank you in choosing our property at the Excelsior Palace Hotel for your long stay of 9 days. Let us thank you for the review about your experiences with the Excelsior Palace Hotel. We are delighted...More

Reviewed June 11, 2014

Indeed it is a Palace, and a grand one at that. Its beauty, location and charm, not to mention its luxuriousness envelope you as soon as you come into the courtyard. To say the staff is professional is putting it mildly. They all are trained...More

Thank Logistics
Response from ExcelsiorRapallo, Direttore at Excelsior Palace HotelResponded June 16, 2014

Dear Guest, First of all we would like to thank you for the review about your experiences with the Excelsior Palace Hotel. We are delighted to read that you fully enjoyed the experience of being our Guests, especially at our Lord Byron restaurant. With the...More

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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$179 - $806 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rapallo
#2 Spa Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#4 Family Hotel in Rapallo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$179 - $806 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rapallo
#2 Spa Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#4 Family Hotel in Rapallo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (1210)
Room & Suite (615)
Pool & Beach (160)
Dining (117)
Amenities (26)
Family and Play Areas (13)
Business Center & Event Rooms (10)
Questions & Answers
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Sammi T
January 12, 2018|
AnswerShow all 3 answers
Response from ExcelsiorRapallo | Property representative |
Greetings from Rapallo, If you are planning not to rent a car, quite a wide choice of public transportation is available (trains, buses, ferry boats according to season), depending on the places you wish to visit... More
0
Votes
janediack
July 31, 2017|
AnswerShow all 5 answers
Response from ExcelsiorRapallo | Property representative |
Dear Madam, Due to its size our heated indoor pool is not for lap swimming, we are sorry. Thank you for your interest and kind regards, Excelsior Palace Hotel, Rapallo
1
Vote
steph31Uk
April 24, 2017|
AnswerShow all 2 answers
Response from ExcelsiorRapallo | Property representative |
Hi, The walking distance from Rapallo to Portofino is 7.2 Km and it takes between 2 and 3 hours depending on the stops one may have. Best regards, Excelsior Palace Hotel, Rapallo
0
Votes
Room Tips
"Higher Floors,sea side,"
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"Superior with balcony either side is fine."
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"Do not use this hotel until a total renovation has been done"
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"I believe that the suites facing the Maria and the contemplation of the cove of the city is fantastic."
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