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Excelsior Palace Hotel

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1,156 Reviews from our TripAdvisor Community

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Showing 501: English reviews
Stockbridge, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Dined in their restaurant 1st night (10 % off) Set meal at 60.00 euros was not worth it. Served with a chipped wine glass at evening meal, Stained blood on a pillow case, Served with a cracked coffee cup at breakfast next morning (coffee seeped out of the crack). Ordered a taxi and suitcases to be collected (floor 7) for... More 

Helpful?
Thank JOHN SUE C
New Orleans, Louisiana
Level Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed yesterday NEW

We did not stay at the hotel. We rented a villa that offered us the option of swimming at the Excelsior for 20euro a person. We were 2 couples in our mid-50s. For the price of 80 euro we got 1 umbrella, 2 lounge chairs, 1 side chair, and 4 towels. We also had the use of 2 infinity pools,... More 

Helpful?
Thank VeraBlue
New Orleans, Louisiana
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had one evening in Rapallo and stayed here. This a beautiful old hotel situated right by marina, shopping district and beach. We have never had better service. Everyone was attentive and quick. The view from our balcony was gorgeous. They had a wonderful bar with old world charm and the restaurant was perfect with delicious food and excellent service!... More 

Helpful?
Thank ayhugel
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Got a good rate on this hotel through hotel website ...problem was I had to put hotel feet to the fire to have hotel make good on the offer...I loved the hotel and location but noted that they nickel and dimed other people too. Another guest out of the blue complained to me about a meal charge. Then I heard... More 

Helpful?
Thank Claudia S
Pleasant Valley, CT, USA
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel will take your breath away. We couldn't have been any happier. Lovely staff. Wonderful facilities. Breath taking views. Great pools. The breakfast was exceptional on a beautiful balcony. Easy walking distance to restaurants, train and shops. We absolutely loved this hotel and will be back.

Helpful?
Thank dbrydon2
west yorkshire
Level Contributor
200 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 1 week ago

We were on a tour of Liguria and the Cote d' Azur with Titan Tours and had already spent four nights in a hotel in Nice. We had spent the transfer day visiting Dolceaqua and a Cantini for lunch followed by a visit to the Muretto in Alassio so when we headed on to Rapallo it was Sunday teatime and... More 

Helpful?
Thank farthews
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great were the services, the staff, the beach club, room with a view, breakfast. The moment you check in you feel welcome! People that can afford this hotel but do not like it are spoiled. The hotel is build on a hill & to walk to the centre of Rapallo it not so good for older people or persons with... More 

Helpful?
Thank Huub v
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Thanks for your great review. We are pleased to hear that you appreciated our property above all the room, the Staff as well as the services offered. Looking forward to the pleasure of welcoming you soon, we send you our kindest regards from the Portofino Coast. Aldo Werdin General Manager More 

Bristol, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for 10 days this summer over my 50th birthday. The room was lovely but not very big. The hotel is in a beautiful setting overlooking the bay and the breakfast balcony has spectacular views. Breakfast staff and the buffet were amazing. Prices of food and drink round the pool - eyewatering! The hotel is in a fantastic location... More 

Helpful?
Thank Mandy P
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for your comments on the occasion of your stay in July. We are delighted that you appreciated the room and the Buffet Breakfast taken on the terrace overlooking the Tigullio Gulf. Concerning the iron, as already specified by our Colleagues from the Front Desk during your stay, according to the Italian safety legislation, we cannot provide... More 

London
Level Contributor
101 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice old fashioned hotel. The location is very good, the views are breathtaking. Pool and beach area is very nice. The SPA and gym could be bigger. The sauna is very tiny, they need a new one. Junior Suites and Suites are big with breathtaking views. But they are pricey enough.

Helpful?
Thank sergeykI6312UN
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for your comment on the occasion of your stay in May at the Excelsior. We are pleased to read that you appreciated the Hotel and its views, our Beach Club and your room. Regarding the spa, we would like to inform that there is a project to improve all the Wellness area. Looking forward to the... More 

Castle Donington, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely setting with spectacular views over the 2 infinity pools out across the Portofino Bay. Very comfortable room with well equipped bathroom and balcony overlooking the hotel terrace and bay. Buffet breakfast with gorgeous fresh fruits, breads, cakes and continental meats/cheeses; hot breakfast could be ordered off menu. The staff were all very friendly, polite and helpful. English was spoken... More 

Helpful?
1 Thank Angela B
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, First of all let us thank you for your great review. We are delighted to hear that enjoyed the experience of being our Guests. Looking forward to welcoming you again, we send you our warmest regards from the Portofino Coast. Aldo Werdin General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
Food & drink at the hotel
The Lord Byron Restaurant
The Lord Byron Restaurant
Cuisines: Italian, Mediterranean, Seafood
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In una posizione unica, con vista ad est della baia di Rapallo e, ad ovest, del promontorio di Portofino, L'Hotel Excelsior e stato riportato agli antichi fasti di inizio '900, quando rappresentava tappa obbligata per il bel mondo di allora. Tutte le camere offrono indimenticabili viste sul panorama che ha ispirato grandi scrittori. L'hotel, aperto tutto l'anno, dispone di 123 camere, due ristoranti aperti anche alla clientela esterna (Lord Byron, aperto tutto l'anno e Eden Roc, una splendida terrazza sul mare, aperto durante la stagione estiva), due bar aperti anche alla clientela esterna (Yachting Bar aperto tutto l'anno e Sporting Bar aperto durante la stagione estiva anche per snack ed insalate), un centro congressi di 650 mq con 9 sale riunioni che accoglie sino a 450 delegati, un Health & Fitness Center con 5 cabine massaggio, piscina interna riscaldata vista mare con idromassaggio, palestra vista mare, Beach Club privato con due piscine panoramiche, di cui una dotata di lettini idromassaggio,e terrazze. ... more   less 

Additional Information about Excelsior Palace Hotel

Address: Via San Michele di Pagana 8, 16035, Rapallo, Italy
Location: Italy > Liguria > Italian Riviera > Rapallo
Price Range: $132 - $725 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excelsior Palace Hotel 5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hotel Excelsior Palace
Hotel Style:
#1 Business Hotel in Rapallo
#2 Spa Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#5 Family Hotel in Rapallo
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