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Excelsior Palace Hotel

Traveler (1436)
Room & Suite (633)
Pool & Beach (168)
Certificate of Excellence

About

#4 of 27 hotels in Rapallo
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Parking
Free wifi
Pool
Fitness center
Free breakfast
Beach
Babysitting
Pets allowed
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Room features
Suites
Family rooms
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
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Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Hotel links
Visit hotel website
Offers & Announcements:Package Deal

Location

Full view
87Good for walkers
Grade: 87 out of 100
11Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
1,753Reviews
30Q+A
100Room tips
Traveler rating
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  • 124
  • 47
  • 25
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Popular mentions
Certainly a hotel that has a lo g history. The view is the only thing that is worth. The rest, well I would even prefer not to comment. I am used to standard in Asia and a 4 Star is twice better. Then one day without warm water is incredible. Not even a solution, a gift or
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Response from ExcelsiorRapallo, General Manager at Excelsior Palace Hotel
Responded 1 week ago
Dear Guest, Thank you for your second review, even though the first one was much better. We are really very sorry for the inconvenience occurred with the hot water system. Unfortunately, such a problem may potentially occur everywhere. From the moment when it happened we did our best to have it fixed involving three external Technicians and our entire Maintenance Team. Concerning the Bar service, you were told that the Bar opens at 10:30 in the morning and that in the meantime you could have ordered a coffee at the Restaurant, which was opened for the breakfast service, but you preferred to wait. Best regards, Aldo Werdin General Manager
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From the moment we arrived staff were helpful and this made all the difference. We had good recommendations for places to eat and directions on where to go. Local people went out of their way to help when we photoset. It's a lovely town. Special thanks to the hotel domestic
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You can feel the glandour of the hotel once you walked into the lobby. The numerous paintings, antique furniture all give you the feel of the long tradition. The location is great with 15 minutes walk to the city, just give the right amount of exercise after an excellent dinner
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+1
Rapallo is by far my favourite place on the Ligurian coast which is probably due to the fact that I chose Excelsior Palace Hotel for my stay. It's a real luxury hotel with highly prepared and professional staff. The rooms are just amazing, offering a perfect comfort and views
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The location is amazing, the hotel was beautiful and has an amazing view. We were able to stay for a very reasonable price for a 5 star hotel, and the staff couldn’t have been nicer. Within walking distance to Portofino (but wear your walking shoes as it’s about a 2-3 mile
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PRICE RANGE
$195 - $595 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel excelsior palace
LOCATION
ItalyLiguriaItalian RivieraRapallo
NUMBER OF ROOMS
119
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