We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Excelsior Palace Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Excelsior Palace Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,121 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 481: English reviews
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Make sure you have a sea view and a balcony, it is worth 5 stars in itself. Otherwise great service, impressive decor, fantastic breakfast etc. Think twice maybe about main meals - there are plenty of good places nearby offering better value for comparable quality.

Helpful?
Thank Livva
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, thanks for your review on the occasion of your recent stay at the Excelsior. We are delighted to hear that you really appreciated our property above all the room with sea view and balcony and the service. Looking forward to the pleasure of welcoming you soon and we send you our kindest regards from the Portofino Coast. Aldo... More 

North Jersey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful setting on the Italian Mediterranean. Room was very nice. Formal and less formal restaurants both excellent. Service was first class and friendly. Lovely infinity pool on the sea was a great place to relax. This hotel is pricey but well worth it for a special vacation. My wife and I spent 4 days there and wished we could stay... More 

Helpful?
Thank Beltran
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We are so happy to hear that even though you spent 4 days with us, you wished you could stay longer since it means that we succeeded in making your stay as memorable as possible. We do hope you will have the chance of planning a second visit soon and thank you for your precious review. With best... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Reently stayed at this 5* hotel in Rapallo and it was everything that we hoped for. Didn't get tje sea view as hoped but the view of the bay and the harbour was lovely as long as you looked straight ahead and not down to the car park. Room was lovely and the bed was extremely comfy. Very attentive staff... More 

Helpful?
Thank Jill H
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We are more than delighted to hear that your stay with us did meet your expectations and above all we are really happy you felt thoroughly spoilt. That's the main reason why we work so hard every day! Looking forward to the pleasure of welcoming you back in the not too distant future, we wish you all the... More 

Geneva, Switzerland
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife I had a wonderful, romantic stay in Rapallo. It's the second time we've been to this wonderful town on the Italian Riviera. This time we stayed at the Excelsior Palace Hotel as it was a special treat, 35 years married!! The hotel did not disappoint. The facilities were wonderful, especially the Eden Roc beach club, superbly located over... More 

Helpful?
Thank mkgkiwi
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your review. We are pleased to hear that you really enjoyed the property as well as the service offered. Looking forward to welcoming you back for your 36th wedding anniversary, we send you our kindest regards from Rapallo. Aldo Werdin General Manager More 

Garching bei Munchen, Germany
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Great Location! Great rooms! Very nice Team of the Hotel! Great Pools and of course amazing place for swimming in the sea!! Unbelievable! Only thing which could be better is to have a real concierge!! Everyone trying his best to help you, but the suggestion of the restaurants are not the best!

Helpful?
Thank rojdac2016
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for your comments on the occasion of your recent stay with us. We are happy to hear that you really liked the location, the rooms and the pools. Regarding your remark, we would like to inform that we have taken note of it and we thank you for letting us know. Hoping to welcome you again,... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Pros: nice sea side pool. Beach club. Beautiful view from my room. Location. Room service very fast. Balcony. 2 bathrooms in our suite. Cons: Everything about it felt dingy: Old building. Tired looking rooms. Plasticky curtains. Dark elevators. felt like a holiday inn. Overall- unremarkable and I didn't look forward to getting home at night.

Helpful?
Thank Saliha A
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your comments. We are awfully sorry to hear about your disappointment concerning the rooms and the building. With this regard we would like to inform you that the style of the hotel is a classic one and the property is provided with authentic antiques. Thanking for your kind attention, we send you our best... More 

milan, italy
Level Contributor
164 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Last minute booking got me a classic, well appointed double room overlooking the parking lot from the first floor (250 euros). Service is good and buffet breakfast excellent, on a terrace facing the Tigullio gulf. Wifi service not up to the best standards. But the best feature of the hotel is surely the multilevel beach club on the cliff, with... More 

Helpful?
1 Thank lucaerrante
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, thank you for your comments. We are delighted to hear that you appreciated our property, above all our Beach Club. Regarding it we inform you that access is available from the afternoon of the check-in day to noon of the check-out day. For any other further time in this area a supplement is required in order to ensure... More 

Dunn Loring, Virginia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had read a few years ago about the three day celebration of the procession for Our Lady of Montallegro held annually in Rapallo from July 1-3. We finally made it to the festival and stayed at the Excelsior Palace July 3rd and 4th. We found the hotel rooms and amenities, the staff, the pools, and the ocean access so... More 

Helpful?
Thank alpinista44
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your extensive comments. We are delighted to read that you enjoyed the experience of being our Guests. We are also happy that you really liked the Rapallo Festival. Hoping to welcome you again, we send you warmest regards from Rapallo. Aldo Werdin General Manager More 

Cape Town Central, South Africa
Level Contributor
86 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We spent one night and a day and a half as we changed our plans at the last minute. This is a proper old style five star hotel and you can't beat its location as it has a private cliff side beach (no sandy beaches here) with ladders to take you into the blue water dotted with inflated large floats,... More 

Helpful?
Thank Capetonian14
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your detailed review. We are delighted to hear that you enjoyed the service of our Hotel. Regarding the air conditioning, we inform you that during your stay unfortunately there was a blackout and the system had a breakdown which has in the meantime been fixed. Moreover, concerning Wi-Fi connection we are sorry for the... More 

Level Contributor
14 reviews
9 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Our family of 5 arrived and were very warmly greeted and given adjoining rooms with beautiful views of the bay of Rapallo and of the ocean where we could see the boats docked outside of Portofino! Stunning views and the facilities by the ocean for bathing and relaxing and the pools were excellent. The breakfast that was included with the... More 

Helpful?
Thank Mark W
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your review on the occasion of your stay with your family at the Excelsior. With regards to the air conditioning, we inform you that during your stay unfortunately there was a blackout and the system had a breakdown which has in the meantime been fixed. With reference to the inconvenience occurred at the Beach... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,241 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (648)
Viewed
Dining (33)
Viewed
Hotel & Grounds (130)
Viewed
Pool/Beach Area (37)
Viewed
Bathroom (7)
Viewed
View from Room (63)
Viewed
Room/Suite (74)
Viewed
Family/Play Areas (4)
Viewed
Other (300)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (479)
Viewed
Amenities (26)
Viewed
Beach (27)
Viewed
Classic Room (37)
Viewed
Exclusive Room (46)
Viewed
Indoor Heated Pool (9)
Viewed
Junior Suite (42)
Viewed
Outdoor Infinity Pool (11)
Viewed
Presidential Suite (79)
Viewed
Relax Suite (64)
Viewed
Dining (48)
Viewed
Superior Room (39)
Viewed
The Hotel (51)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (114)
Viewed
Hotel & Grounds (19)
Viewed
Room/Suite (35)
Viewed
Pool/Beach Area (20)
Viewed
Business Center/Function Rooms (7)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
View from Room (1)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Rapallo
0.7 mi away
Grand Hotel Bristol Resort & Spa
0.4 mi away
BEST WESTERN Tigullio Royal
0.4 mi away
Hotel Astoria
Hotel Astoria
#1 of 29 in Rapallo
4.5 of 5 stars 454 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Grand Hotel Miramare
Grand Hotel Miramare
#2 of 21 in Santa Margherita Ligure
4.5 of 5 stars 732 reviews
1.0 mi away
Hotel Santa Margherita Palace
Hotel Santa Margherita Palace
#3 of 21 in Santa Margherita Ligure
4.5 of 5 stars 504 reviews
0.8 mi away
Metropole
Metropole
#4 of 21 in Santa Margherita Ligure
4.5 of 5 stars 650 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
Food & drink at the hotel
The Lord Byron Restaurant
The Lord Byron Restaurant
Cuisines: Italian, Mediterranean, Seafood
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In una posizione unica, con vista ad est della baia di Rapallo e, ad ovest, del promontorio di Portofino, L'Hotel Excelsior e stato riportato agli antichi fasti di inizio '900, quando rappresentava tappa obbligata per il bel mondo di allora. Tutte le camere offrono indimenticabili viste sul panorama che ha ispirato grandi scrittori. L'hotel, aperto tutto l'anno, dispone di 123 camere, due ristoranti aperti anche alla clientela esterna (Lord Byron, aperto tutto l'anno e Eden Roc, una splendida terrazza sul mare, aperto durante la stagione estiva), due bar aperti anche alla clientela esterna (Yachting Bar aperto tutto l'anno e Sporting Bar aperto durante la stagione estiva anche per snack ed insalate), un centro congressi di 650 mq con 9 sale riunioni che accoglie sino a 450 delegati, un Health & Fitness Center con 5 cabine massaggio, piscina interna riscaldata vista mare con idromassaggio, palestra vista mare, Beach Club privato con due piscine panoramiche, di cui una dotata di lettini idromassaggio,e terrazze. ... more   less 

Additional Information about Excelsior Palace Hotel

Address: Via San Michele di Pagana 8, 16035, Rapallo, Italy
Location: Italy > Liguria > Italian Riviera > Rapallo
Price Range: $150 - $1,577 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excelsior Palace Hotel 5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Priceline, Agoda, Odigeo, Cheap Tickets and Jetsetter so you can book your Excelsior Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Excelsior Palace
Hotel Style:
#1 Business Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#2 Spa Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#5 Family Hotel in Rapallo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay