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Full view
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Room & Suite (665)
Pool & Beach (210)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Excelsior Palace Hotel
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 27 hotels in Rapallo
Location
Cleanliness
Service
Value
Travelers' Choice
Finding an ideal romantic hotel in Rapallo does not have to be difficult. Welcome to Excelsior Palace Hotel, a nice option for travelers like you.
Given the close proximity of popular landmarks, such as Porta delle Saline (0.4 mi) and Incendio del Castello con la Processione Religiosa dei Crocifissi (0.4 mi), guests of Excelsior Palace Hotel can easily experience some of Rapallo's most well known attractions.
You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a minibar, and you can stay connected during your stay as Excelsior Palace Hotel offers guests free wifi.
The hotel features room service and a concierge. Plus, Excelsior Palace Hotel offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, parking is available.
While in Rapallo, you may want to check out some of the restaurants that are a short walk away from Excelsior Palace Hotel, including La Trattoria (0.4 mi), Rocco e i Suoi Fratelli (0.4 mi), and Ristorante Le Cupole (0.7 mi).
If you are interested in exploring Rapallo, check out a government building, such as Palazzo del Municipio.
Excelsior Palace Hotel looks forward to welcoming you on your visit to Rapallo.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking garage
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
French, Italian
Location
Full view
87Good for walkers
Grade: 87 out of 100
149Restaurantswithin 0.75 miles
48Attractionswithin 0.75 miles
Contact
Via San Michele di Pagana 8, 16035, Rapallo Italy
Name/address in local language
Getting there
Rental CarsSee all Rapallo rental cars
1,871Reviews43Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
+1
Had a short stay recently with family that I very much enjoyed. I must say this is one of the locations I would have lingered longer if I had the time. It is a charming large Hotel with Beach club - infinity pool and lounge chairs placed on the rocky beach with direct access to the sea. Also has a interior pool that I did enjoy on arrival. Had breakfast on the terrace, that was so so, but fortunately no buffet, everything was served on the tables. Suite was very spacious with a small balcony with sea views. I missed a coffee machine, but that is the only minus I could find, although important to me. A lot of outdoor spaces to enjoy, service was exquisite, would definitely return for a couple of days. Cleaning and all Covid-19 precautions were taken and we had a protection kit on the bedroom with masks, gloves and gel.…
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Excelsior Palace, General Manager at Excelsior Palace Hotel
Responded Sep 21, 2020
Dear Guest, we thank you for sharing your positive reviews regarding the Excelsior Palace Hotel and we are delighted that you spent a lovely stay. Kettle is always available, upon request! We hope we’ll have the pleasure of welcoming you sooner back again! With our warmest regards, Aldo Werdin General Manager
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Hotel's Favorite
My stay at this hotel was beyond great! I had an amazing time and everything was on point. Good customer services - staff were very friendly and helpful at all times, specially the staff by the swimming pool and the beach. The breakfast was just okay, not a lot of choices but a good breakfast. The facility were also very good and The infinity Pool was just Wow!! highly recommended this hotel to any. Solo, couple or family! Will definitely return.
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Date of stay: September 2020Trip type: Traveled solo
Helpful
Response from Excelsior Palace, General Manager at Excelsior Palace Hotel
Responded Sep 11, 2020
Dear Guest, we are delighted to read that you enjoyed the experience of being our Guest and that you appreciated in particular the professionality and kindness of our Staff. We hope we’ll have the pleasure of welcoming you sooner back again and all the Excelsior Staff assure you of their personal assistance at all times. Warmest regards from the Portofino Coast, Aldo Werdin General Manager
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+1
We spent 2 nights here in August. Our room was very nice with a terrace and fabulous view towards Portofino. The best part of the hotel was the beach club, a really wonderful area with lots of terraces for sun loungers and 2 fabulous pools, the upper one had Jacuzzi beds and water jets, and you could walk down stairs into the ocean. We had dinner one night at the Eden Roc overlooking the ocean, the food was so so.
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Date of stay: August 2020
Rooms
Cleanliness
Service
3 Helpful votes
Helpful
Response from Excelsior Palace, General Manager at Excelsior Palace Hotel
Responded Sep 4, 2020
Dear Guest, we are delighted to read that you enjoyed the experience of being our Guest and that you liked our Beach Club in particular. We would like to remind you that your comments and suggestions are always very precious to us in order to improve our standards of service and to better understand our Guests’ needs We hope we’ll have the pleasure of welcoming you sooner back again and send our warmest regards from the Portofino Coast. Aldo Werdin General Manager
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Rooms well appointed, the pools have a great setting, breakfast and dinner were excellent - no drop off in service despite the hotel taking anti-COVID-19 measures. Helpful concierge when arranging boats, water taxis etc. We will be back!
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Date of stay: August 2020
1 Helpful vote
Helpful
Response from Excelsior Palace, General Manager at Excelsior Palace Hotel
Responded Sep 4, 2020
Dear Guest, we are delighted to read that you enjoyed the experience of being our Guest. We hope we’ll have the pleasure of welcoming you sooner back again and all the Excelsior Staff assure you of their personal assistance at all times. Warmest regards from the Portofino Coast, Aldo Werdin General Manager
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This was our third time staying here. Like all 5 star hotels the quality and level of facilities are high. However what marks this hotel out is the exceptional level of hospitality from every member of staff. From doormen and maintenance people all the way through reception, concierge, waiters and managers we could find no one who failed to do their utmost to make us feel valued guests. Looking forward to our return!
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Date of stay: August 2020Trip type: Traveled on business
Helpful
Response from Excelsior Palace, General Manager at Excelsior Palace Hotel
Responded Aug 30, 2020
Dear Guest, we are delighted to read that you fully enjoyed the experience of being our Guest and that you appreciated in particular the professionality of our Staff. We hope we’ll have the pleasure of welcoming you sooner back again and all the Excelsior Staff assure you of their personal assistance at all times. Warmest regards from the Portofino Coast, Aldo Werdin General Manager
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PRICE RANGE
$136 - $517 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel excelsior palace
LOCATION
ItalyLiguriaItalian RivieraRapallo
NUMBER OF ROOMS
119
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Claim Your Listing Frequently Asked Questions about Excelsior Palace Hotel
Which popular attractions are close to Excelsior Palace Hotel?
Nearby attractions include San Michele di Pagana (0.6 miles), ParlaComeMangi (0.4 miles), and Centro Storico (0.4 miles).
What are some of the property amenities at Excelsior Palace Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Excelsior Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Excelsior Palace Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Excelsior Palace Hotel?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to Excelsior Palace Hotel?
Conveniently located restaurants include Armida 1905, Eldolz, and Rapala.
Are there opportunities to exercise at Excelsior Palace Hotel?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Excelsior Palace Hotel have an airport shuttle?
Yes, Excelsior Palace Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Excelsior Palace Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Rapallo.
Are pets allowed at Excelsior Palace Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Excelsior Palace Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.