We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Excelsior Palace Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Excelsior Palace Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,286 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 528: English reviews
Start your review of Excelsior Palace Hotel
 Click to rate
Montreal
Reviewed 3 weeks ago

Charming, luxury Hotel. Great sea view. Luxury hall. Tasty breakfast. Good service. Rooms are little "worn out", but you can get a special choice of diner for your cat or dog delivered to your room. Parking available.

 Report
Helpful?
1Thank Strnnik93
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, We wish to thank you for your review and are happy you loved both our great location with sea views and the luxury atmosphere of the Hotel. Thank you for noting the attentions we have for our Guests' cats and dogs as well. With best wishes, Aldo Werdin General Manager

Reviewed 3 weeks ago

Beautiful place,people,interior, food!!! Will be back again. Very comfortable to get to Portofino or Santa-Margherita . At the warm temperature,will be nice to use beach. i do not like to say what i real do not fill to say

 Report
Helpful?
Thank Юрий М
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, We are delighted to hear that you did enjoy your recent stay with us and that you are planning to come back in the coming season. We are sure you will love both our Hotel and the destination when the days will get longer and sunny. Looking forward to welcoming you back, we wish you all the best....

Reviewed January 4, 2017 via mobile

As can be imagined from the name this really is a luxury stay. We stayed in possibly the most beautiful suite with two bathrooms a a corner terrace which covered both views. The town/marina and sea. Aperitivo in the yacht bar is perfect as is the room service breakfast. We loves that the place is dog friendly as we have...

 Report
Helpful?
Thank Sancia M
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, We are so pleased to hear that you loved the recent stay in your wonderful Suite as well as everything related to our hotel property. We are confident you will keep your promise and are looking forward to welcoming you back in the not too distant future. With best wishes, Aldo Werdin General Manager

Reviewed December 11, 2016 via mobile

This hotel lives up to its name. The grand entrance and reception, beautiful art and the rooms are immaculate. The staff are utterly wonderful. The views are to die for, especially in the breakfast room (panoramic), but the rooms are amazing too. Breakfast is a smorgasbord of options, all fresh and delicious. And then you see the spa. Separated from...

 Report
Helpful?
1Thank David M
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, We could not be able to write a better description of our hotel property, thank you very much indeed! Thank you also for not hesitating to recommend the Excelsior and have a very merry Christmas and a joyful New Year. With best wishes, Aldo Werdin General Manager

Reviewed December 10, 2016 via mobile

We stayed 2 nights in this wonderful hotel. Service is excellent, eye for small but wonderful details. Good breakfast and a spectacular view from our room towards the port. We will definitely come back.

 Report
Helpful?
1Thank Marja L
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for your review. We are more than delighted to hear that you found our service to be excellent. We are particularly happy that you appreciated the so-called eye we have for small but nevertheless important details. Looking forward to your next visit, we send you our warmest regards. Happy Holidays, Aldo Werdin General Manager

Wagga Wagga, Australia
Reviewed December 2, 2016

After driving from Lake Como to Rapallo (I personally would not recommend self drive) we checked into this beautiful hotel which is situated right on the water but within walking distance to the shops & cafes. Our room wasn't ready when we arrived so with the assistance of concierge we went on a private boat cruise around the coast to...

 Report
Helpful?
Thank WenMM
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for your detailed review. We are glad to hear that you wish you could have stayed longer and hope one day you may return and spend more time with us in order for you to discover all the beauties of our amazing area. With best wishes, Aldo Werdin General Manager

Tappan, New York
Reviewed November 27, 2016

Stayed here for a night, very old world feel but maintained well. Arrived late and was jet lagged so didn't get to take advantage of the included breakfast but wouldn't hesitate to return. Infinity pool on the water is nice and the spa is welcoming. Not the most kid friendly hotel, at least that is the vibe I felt.

 Report
Helpful?
Thank Rob F
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, We are happy you wouldn't hesitate to return and do hope we'll have the pleasure to welcome you back in the not too distant future, maybe for a longer stay. Thank you for your comment and warmest regards from Rapallo, Aldo Werdin General Manager

Hildenborough, United Kingdom
Reviewed November 22, 2016

We had read some reviews and were a bit dubious about booking, but we had an amazing time at this delightful hotel. The staff could not be more accommodating, extremely friendly, the staff are all really lovely. Not stuffy like some 5* hotels, they even gave us an upgrade for our anniversary. We would highly recommend this traditional hotel. We...

 Report
Helpful?
Thank lauraponzecchi
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Thanks for your great review on the occasion of your recent stay with us. We are delighted to hear that you appreciated our property and our Staff. Looking forward to the pleasure of welcoming you soon, we send you our kindest regards from the Portofino Coast. Aldo Werdin General Manager

Reviewed November 22, 2016 via mobile

Classic, fantastic position, beautiful, but ... too old !!! The room was renewed leaving some of the furniture inside with new ones. Big TV but I couldn't find a channel in good resolution, look like they using the satellite channels but so bad image. Bathroom rebuild but no hair dryer, You have to find somewhere in the wardrobe. Limited complimentary...

 Report
Helpful?
Thank Miguel D
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Greetings from Rapallo, We are awfully sorry to hear your remarks about your overnight stay on the occasion of a meeting organized at the Hotel at the beginning of this week. Herewith following your main comments and our replies: - TV channel: after double-checking the TV set in the room you occupied, we can assume that it was a temporary...

Bloomfield Hills, Michigan
Reviewed November 6, 2016

This beautiful hotel sits atop a long winding drive and overlooks the blue green waters of the Tiburian Sea. The lobby is breathtaking with its large expanse of white marble and crystal chandeliers. Our room was also filled with beautiful white linens and wood floors and the view of the sea below was accessed from an arched glass double doorway....

 Report
Helpful?
Thank defran99
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for your great review on the occasion of your recent stay with us. We are delighted to hear that you appreciated our property above all the location, the room and the Staff. We are also very pleased to know that you really liked our Buffet Breakfast. Looking forward to the pleasure of welcoming you soon, we...

Questions? Get answers from hotel staff and past guests. Ask a question

1,468 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (869)
Viewed
View from Room (95)
Viewed
Pool/Beach Area (64)
Viewed
Room/Suite (93)
Viewed
Hotel & Grounds (167)
Viewed
Dining (44)
Viewed
Bathroom (12)
Viewed
Business Center/Function Rooms (1)
Viewed
Family/Play Areas (12)
Viewed
Other (381)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (479)
Viewed
Amenities (26)
Viewed
Beach (27)
Viewed
Classic Room (37)
Viewed
Exclusive Room (46)
Viewed
Indoor Heated Pool (9)
Viewed
Junior Suite (42)
Viewed
Outdoor Infinity Pool (11)
Viewed
Presidential Suite (79)
Viewed
Relax Suite (64)
Viewed
Dining (48)
Viewed
Superior Room (39)
Viewed
The Hotel (51)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (120)
Viewed
Hotel & Grounds (18)
Viewed
Room/Suite (42)
Viewed
Pool/Beach Area (20)
Viewed
Business Center/Function Rooms (7)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
View from Room (1)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Rapallo
0.7 mi away
Grand Hotel Bristol Resort & Spa
1.3 mi away
Grand Hotel Miramare
Grand Hotel Miramare
#2 of 21 in Santa Margherita Ligure
795 reviews
0.4 mi away
Hotel Astoria
Hotel Astoria
#1 of 29 in Rapallo
514 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
BEST WESTERN Tigullio Royal
1.0 mi away
Hotel Santa Margherita Palace
Hotel Santa Margherita Palace
#4 of 21 in Santa Margherita Ligure
561 reviews
0.8 mi away
Metropole
Metropole
#5 of 21 in Santa Margherita Ligure
698 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
The Lord Byron Restaurant
The Lord Byron Restaurant
Cuisines: Italian, Seafood, Mediterranean, European
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In una posizione unica, con vista ad est della baia di Rapallo e, ad ovest, del promontorio di Portofino, L'Hotel Excelsior e stato riportato agli antichi fasti di inizio '900, quando rappresentava tappa obbligata per il bel mondo di allora. Tutte le camere offrono indimenticabili viste sul panorama che ha ispirato grandi scrittori. L'hotel, aperto tutto l'anno, dispone di 123 camere, due ristoranti aperti anche alla clientela esterna (Lord Byron, aperto tutto l'anno e Eden Roc, una splendida terrazza sul mare, aperto durante la stagione estiva), due bar aperti anche alla clientela esterna (Yachting Bar aperto tutto l'anno e Sporting Bar aperto durante la stagione estiva anche per snack ed insalate), un centro congressi di 650 mq con 9 sale riunioni che accoglie sino a 450 delegati, un Health & Fitness Center con 5 cabine massaggio, piscina interna riscaldata vista mare con idromassaggio, palestra vista mare, Beach Club privato con due piscine panoramiche, di cui una dotata di lettini idromassaggio,e terrazze. ... more   less 

Additional Information about Excelsior Palace Hotel

Address: Via San Michele di Pagana 8, 16035, Rapallo, Italy
Location: Italy > Liguria > Italian Riviera > Rapallo
Price Range: $115 - $523 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excelsior Palace Hotel 5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda, Booking.com, Cheap Tickets and Jetsetter so you can book your Excelsior Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Excelsior Palace
Hotel Style:
#1 Business Hotel in Rapallo
#2 Spa Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#5 Family Hotel in Rapallo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Excelsior Palace Hotel staff and other travelers.
17 questions
Ask a question
Fairview
Fairview
over a year ago
Fairview
over a year ago

See all questions (17)

Questions? Get answers from Excelsior Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“sea view are always the best.”
 of 5 bubbles Strnnik93, 3 weeks ago | Read review
“i real new our room, think so all room are nice”
 of 5 bubbles W4409JJ_, 3 weeks ago | Read review
“Have a sea view, well worth the extra.”
 of 5 bubbles lauraponzecchi, Nov 22, 2016 | Read review
“If you are traveling with children and can afford it, take two connected rooms...”
 of 5 bubbles AdarC, Oct 27, 2016 | Read review
“Make sure to get a room with ocean view!”
 of 5 bubbles Tiare72, Oct 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question