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after complaining and getting an email from management re the AC not working and yet charging over $1000 k per night, I went to American Express to protest and once again management declined to make any adjustments other than offering an upgrade on my next...More
We had the same experience as last week reviewer's; probably stayed the same weekend. They don't review how the hotel dealt with the matter so I shall.
We booked this hotel through Hotels.com for a friend for 2 nights. She arrived late on the Saturday...More
Thank Caroline L
Response from sleozappa, Responsabile relazioni pubbliche at Eight Hotel PortofinoResponded 1 week ago
we are really sorry your guest had to experience this water shortage,
as we tried to explain in several occasions the all town was affected, someone managed to recover the water supply before of us, our Hotel it is located above the town...More
Perfect location and gentle staff.
Room with enought space for 4 people.
Bulgari amenities at wc . Power shower.
Quality options’t the beakfast.
But the wifi didn,t work during our stay and we had problems with the code safe.
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Great location, friendly staff, rooms on the small side, no view of the sea from anywhere so do not be fooled by the picture. The thing that got us this morning was no water. Have been up since 7:00 trying to take a shower and...More
Just a great little hotel in Portofino. Helpful staff, nice rooms, great continental breakfast and access to their beach hotel in Paraggi Bay, which they will gladly take you to and from in their electric golf cart. Highly recommended hotel!
Response from sleozappa | Property representative |
Dear Ms Yulia,
We have two properties in the area: Eight Hotel Portofino located in Portofino (5 min. walking distance from the Harbour) and Eight Hotel Paraggi located in the Paraggi Bay (on the Beach). Please let us know... More
Dear Ms Yulia,
We have two properties in the area: Eight Hotel Portofino located in Portofino (5 min. walking distance from the Harbour) and Eight Hotel Paraggi located in the Paraggi Bay (on the Beach). Please let us know if you wish to have further information. Best regards. The Manager