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Salita Baratta 16, 16034 Portofino Italy
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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (1031)
360
Panoramas (21)
Room & Suite (379)
Travel safe during COVID-19
A note from Belmond Hotel Splendido
Updated 06/03/20

About

#1 of 6 hotels in Portofino
Location
Cleanliness
Service
Value
Travelers' Choice
Belmond Hotel Splendido & Belmond Splendido Mare are two of the most enchanting Hotels in Portofino, embracing all that’s best about the Ligurian Riviera. Set on the verdant hillside overlooking Portofino bay, Belmond Hotel Splendido offers 70 beautifully furnished rooms and suites, many with private terraces. At the Hotel, a former Benedictine monastery, Guests can swim and sunbathe by the pool, be pampered at the Spa or indulge in gourmet cuisine at La Terrazza Restaurant. Down by the harbour, in the famous Villaggio, sister hotel Belmond Splendido Mare offers 16 delightful rooms and suites, most with a balcony or terrace. Chuflay Restaurant is the ultimate spot in Portofino where to soak up local life and experience delicious Ligurian cuisine. Belmond Splendido Mare shares all facilities with Belmond Hotel Splendido: a complimentary shuttle service is offered between the two properties in order to allow our Guests to enjoy their “Splendido Experience” at its best.
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Room & Suite (379)379
Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Babysitting
Free shuttle or taxi services
Business Center with Internet Access
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
Baggage storage
Concierge
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
French, Italian
1,220Reviews27Q+A100Room tips
Traveler rating
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Popular mentions
domster mc wrote a review Oct 2020
Monaco8 contributions1 helpful vote
being my first visit to Portofino - the splendido hotel and staff made it very memorable and an absolute pleasure - the hotel itself is wonderful with stunning views and the service provided by all members of staff was impeccable - will certainly be staying again and if the splendido is example of the belmond chains quality will be trying their other hotels as well
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Date of stay: October 2020
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Response from Ermes De Megni, General Manager at Belmond Hotel Splendido
Responded Oct 20, 2020
Dear Dominic B, thank you for your lovely review, I'm delighted to read that you had a memorable stay with us! I'll share your kind compliments with all the Splendido Team. We hope to have the pelasure of welcoming you again soon in this wonderful corner of paradise! Best regards from sunny Portofino Ermes De Megni General Manager Belmond Hotel Splendido & Splendido Mare - Portofino
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Olavo L wrote a review Sep 2020
Zurich, Switzerland26 contributions47 helpful votes
Since we arrived at the charming Portofino, we have been warmly welcomed by the hotel staff. Everyone was very friendly and helpful. The hotel reception was spectacular; the manager and his team did everything to make our stay unforgettable, especially Mr. Andrea. We received a nice upgrade on arrival that made our stay a memorable one. The service in the restaurant and the breakfast were always excellent and impeccable - everyone remembered our last orders and inquiries. We were already fans of the Belmond chain, but after those four days in this beautiful property, we confirmed our admiration. We have no words to thank you for your attention and service during our stay. Congratulations to the housekeeping team (especially Mrs. Valentina), the pool (Mrs. Daniela), and the restaurant. We are counting the days until our next visit.
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Ermes De Megni, General Manager at Belmond Hotel Splendido
Responded Sep 28, 2020
Dear olavoleite, thank you for your lovely review, I'm delighted to read that you had a memorable stay with us! I'll share your kind compliments with all the Splendido Team, in particular with Andrea, Valentina and Daniela! We hope to have the pelasure of welcoming you again soon in this wonderful corner of paradise! Best regards from sunny Portofino Ermes De Megni General Manager Belmond Hotel Splendido & Splendido Mare - Portofino
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A&L.UKUk wrote a review Sep 2020
Congleton, United Kingdom60 contributions19 helpful votes
We recently stayed at the Belmond Hotel Splendido to celebrate our Silver Wedding Anniversary - and it exceeded every expectation! From the wonderful warm welcome on arrival and our beautiful junior suite overlooking the sea with furnished balcony to the incredible food and service throughout our stay - every element was exceptional. The safety measures being taken by the hotel during the current pandemic were reassuring and more than adequate - the town was quieter than normal but so pretty and lovely to walk around. Do let the hotel know if you are celebrating a special occasion as they will bend over backwards to make your stay memorable - our stay was one we will never forget!
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Review collected in partnership with this hotel
Date of stay: September 2020
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Response from Ermes De Megni, General Manager at Belmond Hotel Splendido
Responded Sep 28, 2020
Dear Odyssey802897, thank you for your lovely review, I'm delighted to read that you had a memorable stay with us in the special occasion of your Silver Wedding Anniversary! I'll share your kind compliments with all the Splendido Team, we hope to have the pelasure of welcoming you again soon in this wonderful corner of paradise! Best regards from sunny Portofino Ermes De Megni General Manager Belmond Hotel Splendido & Splendido Mare - Portofino
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joinerclub wrote a review Sep 2020
London, United Kingdom38 contributions15 helpful votes
Went there for 3 nights and had an amazing time, even with the backdrop of covid. Staff took covid very seriously and ensured safety of guests and coworkers alike. They still managed to keep the charm of the Belmonds though and the level of service is impeccable. Contrary to some of the comments here, I didn’t not see any evidence of staff trolling for tips and I believe it is actually discouraged. While the hotel was wonderful as I expected, the biggest surprise was how good the restaurant was. I have found some Belmonds to have overpriced restaurants but here the food was worth the extra money. The atmosphere is enhanced with the fantastic pianist they have. The best thing though has to be that view
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Date of stay: September 2020Trip type: Traveled with family
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Response from Ermes De Megni, General Manager at Belmond Hotel Splendido
Responded Sep 28, 2020
Dear joinerclub, thank you for your lovely review, I'm delighted to read that you had a memorable stay with us. I'll share your kind compliments with all the Splendido Team, we hope to have the pelasure of welcoming you again soon in this wonderful corner of paradise! Best regards from sunny Portofino Ermes De Megni General Manager Belmond Hotel Splendido & Splendido Mare - Portofino
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JCTA wrote a review Sep 2020
2 contributions4 helpful votes
I would like to highlight a practice that I experienced during my stay at the hotel. The restaurant and swimming pool have indeed a great view, however the staff and hotel in general treat its guests differently; yes, there is a sort of discrimination in place for the guests based on how many times they stayed in the past, how much they spend, the rate they pay and most important how much they tip the staff. Repeater wealthy guests who go there every year and give huge tips enjoy the benefit of being placed in the best spots in terms of view in both the restaurant or swimming pool. Waiters are more than happy to help because of the tips. If anyone else go, is a nobody there. They would just tell you “these places are already occupied, you cannot sit there” as it’s mentioned in some other reviews here on TripAdvisor as well, which clearly shows how this is a common practice in both the restaurant and the swimming pool. When talking to some other guests and staff, I also have heard that in the past, there was a guest who has even occupied the whole bar (even if he was not physically there at that time) so that when he would come downstairs from his room, he did not have to wait. I want to clarify that this was not an event, he just tipped and requested to hold ALL the bar for him. This has obviously caused many guests to be upset because, despite they were ordering drinks at the bar, they were unable to sit. In many years, I have never such a discrimination towards the guests in a hotel. Here it appears that only those spending a certain amount for the rooms are the ones who deserve a good treatment, while those paying “cheaper” rates and not tipping the staff, do not deserve an equal treatment. If you have these sort of rules in place, then just sell online a rate that allows every guest to benefit of the same treatment. Also, if it’s mandatory for the guests to tip the staff, I suggest you clearly put some alerts for the guests, so they are fully aware of that. In general I would like to mention that I am very disappointed with this ongoing practice and I am even more surprised that the General Manager is not aware of this or, even worst, he just does not intend to stop this awful practice. I hope exposing this would give the management the chance to review what goes on there and let them understand that all guest must be treated the same.
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Date of stay: October 2019
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Room Tip: If you do not tip the staff, you get no service.
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3 Helpful votes
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Response from Ermes De Megni, General Manager at Belmond Hotel Splendido
Responded Sep 22, 2020
Dear jc2020TA, First of all I'd like to thank you to have found the time to review our property on TripAdvisor. We are always looking for ways to improve our service, and our Guests' feedback, whether positive or negative, are a fundamental tool in this process. I'm both sorry and surprised to read your review, we always try our best to provide all our Guests (whether they are repeaters or is their first time with us) with the high level of service they deserve and we want them to have. If anyone from the Team behaved differently, I would like to sincerely apologise also on their behalf. In any case, I completely understand your disappointment and I would like to investigate better the matter with the Head of Departments. For this reason, I kindly ask you to contact me directly at my email ermes.demegni@belmond.com and send me a more detailed feedback. I take this opportunity to thank you once again for your kind and constructive comments, they are very much appreciated and well noted. Hoping to hear from you soon but mostly to welcome you again in this wonderful corner of paradise, I remain With my very best regards, Ermes De Megni General Manager Belmond Hotel Splendido & Splendido Mare - Portofino
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PRICE RANGE
$668 - $2,743 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
splendido hotel portofino, splendido resort portofino, hotel splendido portofino
LOCATION
ItalyLiguriaItalian RivieraPortofino
NUMBER OF ROOMS
86
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Frequently Asked Questions about Belmond Hotel Splendido
Which popular attractions are close to Belmond Hotel Splendido?
Nearby attractions include Area Marina Protetta Portofino (0.3 miles), Piazza Martiri Dell'Olivetta (0.2 miles), and Chiesa di San Martino (0.2 miles).
What are some of the property amenities at Belmond Hotel Splendido?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Belmond Hotel Splendido?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Belmond Hotel Splendido?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Belmond Hotel Splendido?
Conveniently located restaurants include Winterose Wine Bar, Trattoria Tripoli, and Trattoria Concordia.
Are there opportunities to exercise at Belmond Hotel Splendido?
Yes, guests have access to a pool and a fitness center during their stay.
Is Belmond Hotel Splendido located near the city center?
Yes, it is 0.2 miles away from the center of Portofino.
Are any cleaning services offered at Belmond Hotel Splendido?
Yes, dry cleaning and laundry service are offered to guests.
Does Belmond Hotel Splendido offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Belmond Hotel Splendido?
The staff speaks multiple languages, including French and Italian.
Are there any historical sites close to Belmond Hotel Splendido?
Many travelers enjoy visiting Santuario di Nostra Signora di Montallegro (4.9 miles), Abbazia di San Fruttuoso (1.9 miles), and Porta delle Saline (3.1 miles).