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Melia Genova

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Traveler (495)
Room & Suite (578)
Dining (95)
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Located in the exclusive Carignano district just steps away from the city’s commercial, cultural and financial centre, is the ideal venue for business travellers and for short holiday stays, also for the entire family. 99 rooms equipped with all the conveniences and immersed in a modern, luxurious setting including the unique Newport Presidential Suite with a private hydro massage tub on the terrace. The Grace Restaurant welcomes guests in a setting of sober refinement. The cuisine combines the flavours and aromas of Liguria with the pleasures of traditional international cuisine. The Wellness Club Azure is equipped by an exercise pool, water jet hydro massage tub, Turkish bath, tropical and mist showers and a fitness area.
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Property amenities
Channel 1
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Wheelchair access
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Breakfast included
Spa
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Residential Neighborhood
Green
HOTEL CLASS
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Reviews & more
1,827Reviews
1,102Photos
37Q+A
100Room tips
Traveler rating
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I have stayed several times to Melia Hotel as I am traveling often to Genova for business. The hotel is located in a nice area of Genoa city with easy access to taxis and shops. I am staying at a junior suite which is spacious and fresh. Bathroom and wardrobe are spacious as well
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Response from MeliaGenova, Guest Experience at Melia Genova
Responded 2 weeks ago
Dear GeorgiaAthens2014, thank you very much for your wonderful feedback about your stay(s) here at Melià Genova! We're so proud to hear that you confirmed our Hotel for your business travels and that you enjoyed the location, the cleanness and the design of our rooms. Thank you for the words spent for our American Buffet Breakfast and for the Service in general, all departments work so hard to accomplish our daily mission: the total satisfaction of our Guests! We wait you for your next stay. Best regards from the Team of Melià Genova! Francesca Peterlongo Guest Experience
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We stayed here for four nights at the end of October. The reception staff were very welcoming. We were delayed getting to Genoa airport by two hours due to a violent storm over the city. The airport was closed for two hours.
Our room was reasonably large with a large bathroom w
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Response from MeliaGenova, Guest Experience at Melia Genova
Responded 2 weeks ago
Dear Michael K, thank you very much for the nice words you spent regarding your last stay here at Melià Genova! We're thrilled to know that you enjoyed the Hotel, both for the room and our Blue Lounge Restaurant, that always offers for breakfast, lunch and dinner, delicious dishes to our Guests! It's a pleasure also to hear that you found our location convenient for visiting the city, and our Wellness Centre a relaxing area to take rest after the discover of the beautiful sights of Genoa! We look forward for you next stay with us! Best regards, Francesca Peterlongo Guest Experience
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Nice hotel beautiful food - had a half board option which over a 10 night stay got a bit boring as same menu each night
Nice touch would have been free daily water as €6 a bottle is excessive!!! Comfy bed nice shower hair dryer doesn’t work properly in certain plug sockets so wa
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Response from MeliaGenova, Guest Experience at Melia Genova
Responded Nov 6, 2018
Dear emms86, thank you very much for your kind feedback on your last stay here at Melià Genova. We are pleased to know that you enjoyed your stay and we thank you very much for your suggestions. The most important goal of Melià Hotel International is to exceed guests' expectations and your valuable comments are very important for us to constantly improve our Service. Regarding the replacement of towels and bathrobes, our Company is involved in an important sustainability program. We try to make a small contribution to our Planet, in agreement with our Guests of course; in fact we always proceed to change them on request, and this service is communicated in each room! We hope to have the chance to welcome you again and totally gain your trust in our Hotel! My best regards, Francesca Peterlongo Guest Experience
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My pregnant wife and I checked in at 7pm and was told by the front desk agent we had half board (breakfast and dinner included) in our booking.

At 8pm we went to the restaurant as we were informed we could and was given a menu. The waiter and restaurant manager were running aro
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Response from MeliaGenova, Guest Experience at Melia Genova
Responded 1 week ago
Dear Dominic C, We would like to thank you for choosing Melià Genova for your last visit. We already had the possibility to discuss with you about the misunderstanding occurred during your stay, and we hope you understood our point of view. As our General Manager said to you, there has been a miscommunication during the check-in time and we apologize another time for that. Our Team achievement is to satisfy Guest’s needs and provide unforgettable experiences. So, we pray you again to trust in our total good faith. No one of us wanted to shame you and we would be happy to have the possibility to serve you in our Blue Lounge and Restaurant. We hope to have the possibility to welcome you again for a next stay here at our Hotel. It would be a pleasure for all Team have a second chance to regain your confidence in our Service and turn your opinion better. Please, don’t hesitate to contact us for any further assistance. I send you my best regards, Francesca Peterlongo Guest Experience
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From the moment I entered I was welcomed. They took my bags from me straight away and led me to the check in.They explained where everything was and couldn’t help enough. The restaurant was fantastic. The hotel smelt great and was extremely comfortableDefinitely would stay here a
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Review collected in partnership with Meliá Hotels International
Response from MeliaGenova, Guest Experience at Melia Genova
Responded Oct 31, 2018
Dear Jet38034318104, thank you for choosing our Meliá Genova Hotel for your last stay, and to sharing with us this wonderful comment about your experience! It is a very pleasure to hear that our Team has been such an important part of your stay, because we continuously strive to meet and exceed our Client's needs and expectations! I will gladly share your lovely feedback with all departments. We wait to welcome you again for your next stay here in Genoa! Best regards, Francesca Peterlongo Guest Experience
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Professional photo exclusively commissioned by TripAdvisorMelia Genova
The Meliá Guestroom at the Melia Genova
Professional photo exclusively commissioned by TripAdvisorMelia Genova
The Junior Suite at the Melia Genova
Professional photo exclusively commissioned by TripAdvisorMelia Genova
The Grand Suite at the Melia Genova
Professional photo exclusively commissioned by TripAdvisorMelia Genova
The Premium Deluxe Room at the Melia Genova
Bathroom
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What is the hotels policy on turning off the air-conditioning? I am looking to stay in June and don't want to be too hot during the night.
Dear bentandbo, we're pleased to inform you that we have an air-conditioning system that allow us to switch on/off the air as per our Guest's preference. Please, don't hesitate to contact us for your reservation! We look forward your next visit! Francesca Peterlongo Guest Experience
0 votes
Hi. Do all rooms have kettles? Thanks
Dear tjgfitnes, thank you for your question. It's a pleasure for me to confirm that all our rooms provide a kettle. Don't hesitate to contact us for any other information. Best regards, Francesca Peterlongo Guest Experience
1 vote
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Where does a guest find the airport shuttle at the airport?
Dear Conniescr, you will find "Volabus" Shuttle in front of the Arrival Terminal in Cristoforo Colombo's Airport. Waiting for your next stay, we send you the best regards, Francesca Peterlongo Guest Experience
0 votes
The hotel description says there is an airport shuttle - does one need reservations for this, and how does one find the shuttle at the airport?
Dear Conniescr, the Hotel doesn't provide any Shuttle; you can catch the Volabus Shuttle from the Airport to reach the Center (6€ per ticket) or you can catch a cab to the Hotel (about 20€ ) Hotel can also organize private transfer: if you need it, don't hesitate to contact us. My best regards, Francesca Peterlongo Guest Experience
0 votes
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Hi. I have booked this hotel through the melia website. I think I read somewhere that you receive a voucher to use in the bar for doing so. Is that correct and if so how and when do you get this voucher. Thanks
Dear Sandbach, you shoul have receive it in the confirmation. In case you did not, we can ask for it to the Central System when you arrive; please, inform the Front Desk at check-in! We look forward your stay! Best regards, Francesca Peterlongo Guest Experience
1 vote
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1234568
"Everything was excellent "
"We had corner room 421"
"If you expect a 5* experience, just don't book the hotel..."
"5th floor was great. Go to the swimming pool during the day to avoid the crowds."
"Balcony rooms on the 6th floor are great!"
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PRICE RANGE
$120 - $217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia genova hotel genoabentley hotel genoa
LOCATION
ItalyLiguriaItalian RivieraGenoa
NUMBER OF ROOMS
99
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