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#5 of 88 Hotels in Genoa
Certificate of Excellence
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1,112 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN City Hotel
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Showing 323: English reviews
Leiden, The Netherlands
Level Contributor
156 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
4 of 5 stars Reviewed August 3, 2010

I stayed here for 2 nights on a tour of Northern Italy. The hotel's location is superb, right in the heart of town, set back in a small square just off a busy road. The reception area is nice, roomy, and modern. The hotel rooms are the same, except for the roomy part: in fact this was the smallest room... More 

1 Thank Chris_Jetten
Boston, MA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 2, 2010

The hotel is in a good, convenient location to other restaurants and night life. There is a metro station close by and the train station was walking distance also (although a little on the far side if you had big bags). What made it memorable was how helpful the staff was. After we left, I realized I left my entire... More 

Thank lemonade02184
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 26, 2010

Bang in the centre of Genoa, airconditioning very welcome as the weather was extremely hot. Room was fairly small, shower very small but bathroom laid out well. View non existent but you'll be lucky to find anywhere which doesn't overlook the side of another building due to the compactness of the city. Breakfast was very poor, didn't bother the last... More 

Thank MBDublin
Level Contributor
99 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed July 18, 2010

Perfectly located on the edge of Genoa's historical old town, this is a great hotel. Lovely modern rooms, friendly and efficient staff and a great breakfast means this hotel is highly recommended by me. Great place to spend a visit to a great city.

Thank YonyYamathon
Boston Ma
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 11, 2010

fabulous staff -- very accomodating and incredibly nice -- we stayed one night on our way to the Lakes, the hotel is pleasant, very well kept and centrally located on a quiet lane. the rooms are small but more than adequate. great place to stay when visiting Genoa -- walk to the old Port in just a few minutes.

Thank RRJBoston
Edinburgh, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 10, 2010

While the facilities are great, and the location very useful and central (if slightly unexpected!) what really sets this hotel apart are the staff. Nothing is too much trouble, friendly and efficient way beyond what we would expect. Sara at reception is particularly worth her weight in gold. Our booking for the first of two (separate) nights had gone astray,... More 

Thank misterniz
Bobcaygeon, Canada
Level Contributor
124 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed May 27, 2010

Without our GPS we really would have had a hard time finding it but the location was great! The only complaint was the pillows were flat and hard and the rooms a bit small but ok but the hotel said they were in the process of changing the pillows. Nice breakfast. Jean & Russ

Thank Sominex
Santa Monica, California
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 20, 2010

Unless you know the area, the hotel is very hard to find. The gentleman who checked me in was not friendly. I asked for some restaurant recommendations and points of interest that I should check out, and he did not offer any suggestions. My room was larger than I expected, however, there was a screen outside the window that prevented... More 

Thank natty33
West Hollywood, California
1 review
4 of 5 stars Reviewed December 27, 2009

The hotel was quite nice with adequate amenities. the location is difficult to find however. it took us almost an hour to find it. the complimentary breakfast left a lot to be desires. honestly I expected something nicer.

Thank SprintReject
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 29, 2009

We found this hotel to be very clean and comfortable with exceptional staff. Sara at reception was extremely welcoming, helpful and informative... everything for adjusting our room so we could have a bath tub, to assisting with sight seeing and even taking care to carefully translate Italian cold medicince instructions to me - she was a gem! The location of... More 

2 Thank snochild
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access
Official Description (provided by the hotel)
Pleasant Hotel with classic exterior & modern facilities, located on quiet side street in city center. ... more   less 

Additional Information about BEST WESTERN City Hotel

Address: Via di San Sebastiano 6, 16123, Genoa, Italy
Location: Italy > Liguria > Italian Riviera > Genoa > Piccapietra
Price Range: $99 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN City Hotel 4*
Number of rooms: 66
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Also Known As:
Best Western Genoa
Genoa Best Western
Hotel Style:
#4 Romantic Hotel in Genoa
#4 Luxury Hotel in Genoa
#4 Green Hotel in Genoa
#5 Business Hotel in Genoa
#7 Family Hotel in Genoa
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