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Hotel Bristol Palace

#10 of 88 Hotels in Genoa
Certificate of Excellence
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Hotel Bristol Palace
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1,163 Reviews from our TripAdvisor Community

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Showing 364: English reviews
Stockholm, Sweden
Level Contributor
317 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed in a two bedroom suite which was very classic and oused the ambiance of a by gone era when the British flocked to warmer climates in search of cultural delights. The room was beautiful and we had been generously upgraded by the delightful staff at reception. Thank you. Breakfast was good but a little crowded around 9 am... More 

Helpful?
Thank Mark O
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Mr. Mark, thanks a lot for your kind words about our hotel. We are glad you appreciated the upgrade in a Suite. This kind of room is a really special one: our suites have two rooms, that are composed by one bedroom and one living room. In the living room there is a sofa bed, so our suites are... More 

Istanbul, Turkey
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

very good location, very convenient hotel, has a very good restaurant that serves delicious italian food, breakfast is also very rich, You can get araund the city very easiliy, can reach all of the museums with a short walk

Helpful?
Thank bg592016
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Guest, We are really glad you enjoyed your stay. Thank you very much for your feedback. As you wrote, our hotel is located in a really central position, along Via XX Settembre and just 5 minutes walking from the old town, that is one of the most beautiful historical city centre in Europe. Thanks also for your positive words... More 

London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We both really enjoyed the hotel. Perfect to find on the Via Settembre. 4th stop on the Volabus from the airport just off Piazza Ferraria. We got off the bus, crossed the road and the entrance was a few paces down. The staircase was magnificent - we couldn't stop taking pictures! The room was very comfortable, quiet and a modern... More 

Helpful?
Thank BarbaraVail
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Guests, We thank you very much for your nice feedback. We are really glad you enjoyed your stay at our hotel. We are doing some renovation works inside the rooms, but always maintaining the liberty style of the hotel. We are also glad that you enjoyed your breakfast and your dinner. At our restaurant it is possible to taste... More 

Bratislava, Slovakia
Level Contributor
97 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Bristol is a Belle Epoque hotel at its best. Wonderfully decorated, high ceilings, large comfortable rooms. The main staircase is itself an attraction. Great breakfast on the terrace. Located in the shoping district, the landmarks all in walking distance. Valet parking available.

Helpful?
Thank Gabriel P
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Guest, What a nice definition of our hotel. We think that “Belle Epoque Hotel” is a really beautiful description of the Bristol Palace, where the staircase and the liberty style are some of the main features. During summer it is really pleasant to stay outside on the terrace of our restaurant, that is open not only at breakfast, but... More 

Los Angeles, California
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We loved our stay here. It is well-located and well-appointed. Our suite was lovely and very spacious. The central stairway is a work of art. A lovely breakfast is served in an ornate dining room - beautiful way to start the day.

Helpful?
Thank marnis
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Guests, thank you for your feedback. As you wrote our hotel is located in a great position: we are in the city centre, along via XX Settembre that is one of the main street of the centre, just 5 minutes walking from Piazza De Ferrari and the historical city centre and 10 minutes walking from tha famous acquarium and... More 

Boca Raton, Florida
Level Contributor
143 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

When we told our taxi driver to take us to this hotel, we were a little skeptical when he told us it was the best hotel in town. After all, less than $150 a night for our room? Including a FABULOUS breakfast? Well, we were knocked out by the quality of the hotel, the size and comfort of our room,... More 

Helpful?
Thank LoufromBoca
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Guest, What a beautiful review you wrote! We would like to thank you very much to have defined our hotel “a gem”: our building with the fabulous staircase and refurbished in liberty style is a really particular one. Our breakfast buffet is good for any preference or need: it offers a lot of choises, from our genoese focaccia to... More 

Cologne, Germany
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I would like to express my gratitude towards the management team and of course the staff. The staff is friendly, supportive, and knowledgeable. Rooms are clean with extras you don't expect. The bar is nice and the breakfast is delicious. It was a pleasure staying at this hotel.

Helpful?
Thank Amid_Velavok
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Guest, We thank you very much for the nice words you wrote about us. Our staff is at the whole disposal of our guests to give them all the information they may need. We are in the city centre and leaving from our hotel is possible to visit a lot of attractions, so our staff tryes ensure also a... More 

camarillo
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Great central location. Helpful staff. One blanket had very unpleasant stains and I requested a replacement. Was told no more comforters, but they would see what they had. Got an old blanket that wasn't particularly warm. Need to take better care of this stuff, but overall it wasn't a terrible place to stay in Genoa. Pretty staircase.

Helpful?
Thank coppas
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Guest, we would like to thank you very much for your feedback. We are really sorry for the inconvenience. The air conditioning is adjustable by our guests directly from the room. If it is cold we generally suggest to switch off the air conditioning and to open the window just for a short time, because in the evening during... More 

San Francisco, California
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel was nice. The staff was always willing to help, and the breakfast was very good. The outdoor patio where you can eat breakfast was relaxing. The room was regular, but clean and comfortable. Nothing super special about the room. Certain things are banned with WIFI, like youtube and stuff.

Helpful?
Thank Sergio C
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Guest, Thanks for you review. We are glad you enjoyed our breakfast and our terrace, that is really pleasant in the morning and also in the evening for the clients having dinner sitting outside. We have different kinds of room: from the classic double, the superior and the deluxe rooms till our delightful junior suites and suites. We keep... More 

Reading, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Bristol Palace was beautiful and in the heart of Genoa. The rooms were spacious, clean and elegant. The real shame was when we tried to check in after a long journey they had incorrectly booked us into August and not July - their mistake not ours. This was not handled well and was slightly awkward, the lady at the desk... More 

Helpful?
Thank Rachel1992Reading
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Mrs. Rachel, We would like to thank you for your review and we would like also to apologize for the inconvenience you had at the check in time. After reading your feedback I decided to investigate on what happened and my staff was really sorry for the problem you had. Maybe there was a misunderstanding but we suddenly solved... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
An elegant turn-of-the-century palace in the centre of Genoa on Via XX Settembre. The Bristol Palace is just a few steps from the most important offices and exhibition sites, from Palazzo Ducale to the Carlo Felice theatre, as well as the most prestigious shops, museums and not least from the largest aquarium in Europe.During its recent renovation its elegance and exclusiveness were blended with a modern and functional conception of the services.The dramatic elliptical staircase in white and Liberty wrought-iron banister soars up to the top floor in a spectacular spiral that seems to suspended in space. ... more   less 

Additional Information about Hotel Bristol Palace

Address: Via XX Settembre 35, 16121, Genoa, Italy
Location: Italy > Liguria > Italian Riviera > Genoa > Piccapietra
Price Range: $128 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Bristol Palace 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Bristol Palace Hotel
Bristol Palace Genoa
Hotel Style:
#7 Business Hotel in Genoa
#8 Family Hotel in Genoa
#8 Romantic Hotel in Genoa
#8 Luxury Hotel in Genoa
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