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Hotel Bristol Palace

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#10 of 88 Hotels in Genoa
Certificate of Excellence
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Hotel Bristol Palace
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1,205 Reviews from our TripAdvisor Community

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Showing 373: English reviews
London
Level Contributor
90 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

I asked, politely, what a charge on a very unspecified bill was and it became a major drama. They were unable to produce any of my signed chits (why is this difficult for a hotel?) and I was made to feel as if I was accusing the waiter, in the terrace restaurant, of dishonesty. This was not my intention. He... More 

Helpful?
Thank joannasinbox
1 review
3 of 5 stars Reviewed 1 week ago

Taking a shower in a bath tub is not realy luxury. Breakfast is ok, but no egs cooking. The Hotel has past the expiring date. Friendly personal. Parking garage is too far away. The stairs of the Hotel are worth a visit.

Helpful?
Thank Hans v
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Rooms are very confortable and clean, well furnished in an delicious old style. Perfect staff, gentle and efficient. The breakfast was really good. We also enjoyed the diner on Terace of Giotto restaurant : good food, good wine. A perfect location for discovering the amazing city that is Genova.

Helpful?
Thank Michel L
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Great location in the central shopping district. Friendly helpful stuff and great service. Hotel isn't grandeur but just enough to fit in the middle of busy street. Specious room for family of 3. Renovated bathroom. Stunning staircase. Beautiful interiors. Nice breakfast setting. The restaurant is good but expensive.

Helpful?
Thank goksana929
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is the kind of charming place for those who love comfort and classicism, ideally located in the heart of Genova. Rooms are large and comfortable, design is the one of an ancient time that I love : high ceilings, upholstery, old floors. The main staircase itself is a masterpiece, to be seen. Staff is OK, breakfast is decent.

Helpful?
Thank Jeannelagrande
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear guest , thanks for leaving a comment on tripadvisor . We are really glad you enjoyed our art nouveau palace and our all very spacious rooms, recently renovated, maintaining the classic style of the early twentieth century . Our elliptical Staircase is really a masterpiece that inspired Alfred Hitchcock for his famous film "Vertigo". Yours Faithfully Giovanni Ferrando General... More 

Gardanne, France
1 review
5 of 5 stars Reviewed 3 weeks ago

Nice welkoming, people very friendly, Nice area for breakfast, room very clean, Good situation for visiting, this palace are lot of charme with an incredible stair, Rooms are very quiets especialy the door I recommande it !!!

Helpful?
Thank eliesylvie
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

dear Guest thank you so much for the wonderful review that has left us. We were really glad that you enjoyed not also our beautiful staircase but especially the welcoming by the hotel staff and our buffet breakfast which ,at this time , we serve in the outdoor terrace. We hope you can stay again at The Bristol Palace in... More 

Bedford
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would highly recommend this hotel. The service was fantastic and the rooms were beautiful. They even upgraded us. The restaurant was good and it was nice to sit outside. They had an extensive breakfast buffet included and it even had champagne! It is in a good location for shopping and some restaurants.

Helpful?
Thank Lilabet07
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Guest, Thanks for letting us the highest rating on tripadvisor. We are very pleased that has been particularly impressed our breakfast buffet in the morning than during the summer months is served in the outdoor terrace. We are also pleased that the kitchen of our restaurant Giotto was particularly appreciated by you. Best regards Giovanni Ferrando General Manager More 

Zürich, Zurich, Switzerland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Bristol Palace Hotel in Genoa for 5 nights and we had such a great time ,our room is huge and the bathroom as well,it's very clean and the breakfast was really good they had a lot of food to eat and the staff are very friendly,I wish I know the two ladies that are quite nice... More 

Helpful?
Thank Bebe A
Beds
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is in a very good location and most places can be reached by walking. It is a beautiful hotel. We had a large room (433) which was very clean with good bedding and a large modern bathroom. The central staircase is magnificent. We ate breakfast on the terrace as well as inside, but found the hot food disappointing... More 

Helpful?
Thank MaryElizabethBeds
Stockholm, Sweden
Level Contributor
322 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
4 of 5 stars Reviewed July 26, 2016

We stayed in a two bedroom suite which was very classic and oused the ambiance of a by gone era when the British flocked to warmer climates in search of cultural delights. The room was beautiful and we had been generously upgraded by the delightful staff at reception. Thank you. Breakfast was good but a little crowded around 9 am... More 

Helpful?
Thank Mark O
Giovanni_Ferrando, Direttore at Hotel Bristol Palace, responded to this review

Dear Mr. Mark, thanks a lot for your kind words about our hotel. We are glad you appreciated the upgrade in a Suite. This kind of room is a really special one: our suites have two rooms, that are composed by one bedroom and one living room. In the living room there is a sofa bed, so our suites are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An elegant turn-of-the-century palace in the centre of Genoa on Via XX Settembre. The Bristol Palace is just a few steps from the most important offices and exhibition sites, from Palazzo Ducale to the Carlo Felice theatre, as well as the most prestigious shops, museums and not least from the largest aquarium in Europe.During its recent renovation its elegance and exclusiveness were blended with a modern and functional conception of the services.The dramatic elliptical staircase in white and Liberty wrought-iron banister soars up to the top floor in a spectacular spiral that seems to suspended in space. ... more   less 

Additional Information about Hotel Bristol Palace

Address: Via Venti Settembre 35, 16121, Genoa, Italy
Location: Italy > Liguria > Italian Riviera > Genoa > Piccapietra
Price Range: $113 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Bristol Palace 4*
Number of rooms: 133
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Also Known As:
Bristol Palace Hotel
Bristol Palace Genoa
Hotel Style:
#7 Business Hotel in Genoa
#7 Luxury Hotel in Genoa
#8 Family Hotel in Genoa
#8 Romantic Hotel in Genoa
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