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Novotel Genova City

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#32 of 88 Hotels in Genoa
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Novotel Genova City
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1,886 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Inchture, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for one night pre cruise. Hotel was ok as wee facilities- very small gym, small outdoor pool. Nice bar and restaurant. A good 2km walk into the old town but nice and close to the port. Used the metro system to get back from the town and easy enough but a nice uphill walk to hotel From station

Helpful?
Thank Lynne G
Direzione T, General Manager at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Genova City. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

This hotel looks not new and you have to be in queue if you want any service from the reception. Has old swimming pool. There is no sauna or spa. They have only expensive buffet dinner??! And only car park with fees. The beds are very bad and not suitable for 4 star hotels and specially Novotel. Does not have... More 

Helpful?
Thank Mohamed L
Direzione T, General Manager at Novotel Genova City, responded to this review

Dear Guest, Thank you for share your experience at the Novotel Genova City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and... More 

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Brighton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very comfortable stay, helpful and friendly staff, really comfy king size bed in spacious room. The highlights have to be the excellent buffet breakfast and the finest mohito's shaken by David the bartender.

Helpful?
1 Thank fern109
Cleethorpes, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel is lovely, it is situated on the main road however once you are inside you definitely forget about the road, all the staff were super friendly and attentive, we had breakfast included which was awesome, all fresh cold meats, pastries, fruits, cereals and in a buffet style service, the rooms were very clean and tidy with a lovely... More 

Helpful?
Thank GsusGino
Wales
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was very conveniently located approximately 5 minutes from the motorway tolls and only 10 minutes by public transport to the harbour and aquarium. The hotel by Novotel standards itself I felt was tired and would benefit from a makeover decoration or refit. That said I found the staff helpful and friendly. The evening we stayed the hotel was... More 

Helpful?
1 Thank JohnnyCM
Direzione T, General Manager at Novotel Genova City, responded to this review

Dear Guest, first of all thank you for taking the time to inform us about your experience following your stay at our Hotel. My team and I are really grateful for your kind feedback, which encourage us to keep up our efforts, ensuring the service we provide meets your expectations. I do apologize for the inconvenience of the crowdy restaurant.... More 

Melbourne, Australia
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Staff at this hotel are lovely and friendly which is worth mentioning The hotel itself is good for a quick stop from Nice to your next destination but that's it not really ideally located but does have parking so can still get around overnight parking is 14.50 a night Room was clean and had what was needed and for the... More 

Helpful?
Thank bridgetrus
Direzione T, General Manager at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Genova City. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

Lloret de Mar, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

The stay at the Novotel will not be in our memories. The infrastructure is rather old and the staff not so hospitable. The bathroom was in a terrible state with mold on the walls. Last but not least, do not give a try to the restaurant buffet which is pricy and far from tasty. The 25 euro deal offered us... More 

Helpful?
Thank Benoît M
Direzione T, General Manager at Novotel Genova City, responded to this review

Dear Guest, first of all thank you for taking the time to inform us about your experience following your stay at our Hotel. I am deeply sorry that the standards of service fell short of your expectations and I ask you to accept my most sincere apologies. I'm grateful for your feedback regarding your stay in our hotel, which encourage... More 

Velenje, Slovenia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 16, 2016 via mobile

Firstly the staff...very friendly, professional and kind. Hotel is on a good location, near to the old city centre and aqarium. Buy a bus ticket (we bought a family ticket for four for 9 EUR and we could use it 24 hours unlimited including metro). Rooms are nice and very high stadard for this kind a rate...Parking is in the... More 

Helpful?
2 Thank UrosMDV
Luxembourg City, Luxembourg
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 16, 2016 via mobile

During our one night stay at the novotel Hotel we had a very bad experience. The hotel is in generat very dirty. Ridiculous Breakfast, crowded of people in the hall of breakfast, primitive organisation, and bad quality of the products. Very old and dirty swimming pool, dirty water quality Regards ET

Helpful?
2 Thank Enrico T
Direzione T, General Manager at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Genova City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Cristiana CRIPPA General Manager Novotel Genova City More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
Official Description (provided by the hotel)
The Novotel Genova Ovest is a modern 4 star hotel with 223 rooms. Strategically located within 700 m from the Harbour cruise terminal, close to the centre of Genoa, 1.5 Km from the famous Aquarium, 6 km from the airport and 3 km from the Exhibition Centre. Ideal for business or leisure trips, it features a convention centre with 7 meeting rooms (180 guests), business corner, WiFi, family rooms for 2 adults and 2 children, NovotelCafe restaurant (open 24 hours), a bar, outdoor pool and garage parking. ... more   less 

Additional Information about Novotel Genova City

Address: Via Antonio Cantore 8C, 16149, Genoa, Italy
Location: Italy > Liguria > Italian Riviera > Genoa
Price Range: $74 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Genova City 4*
Number of rooms: 223
Reservation Options:
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Also Known As:
Novotel Genova Ovest Hotel Genoa
Novotel Hotel Genoa
Novotel Hotel Genova Ovest
Novotel Genoa
Genoa Novotel
Hotel Style:
#6 Green Hotel in Genoa
#16 Luxury Hotel in Genoa
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