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Via Di Sottoripa 5/1-2 Porto Antico, 16124, Genoa Italy
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (105)
Room & Suite (101)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 02/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel De Ville
Updated 02/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 94 hotels in Genoa
Location
Cleanliness
Service
Value
Travelers' Choice
The hotel is located in one of Genoa's most historic palaces, "Serra Gerace" palace that is part of the Rolli. Built in 1300, in 1700 it was already a Hotel de la Ville. The futurist writer Marinetti, who has written several of his works from the salon, has also stayed inside. The family-run hotel tries to blend the features of a 4-star Hotel with welcome and family warmth to try to make its customers feel like guests. The decor was made specially made by skilled craftsmen to allow to maintain the historical character of the era, which can be found in the marble floors present in the corridors and rooms of the second floor. The common rooms and rooms are also embellished with period posters and it is for this reason that the common areas of the Hotel are part of the museum of tourism, with the name of Room 16. The property consists of 16 rooms on two floors, the rooms on the second floor are the most spacious as there are suites that are lofted have two divided areas. Once guests have visited the city, they can relax at the Hotel's lounge bar, which is next to the reception or in the smoking/billiards room in the lofted part of the entrance. In addition, the Hotel is also perfect for business trips as it is within walking distance of the Old Port's convention area and the city centre. It also has a collaboration with the Coworking Studio Genoa in which there is a conference/meeting room, various meeting rooms that guests can take advantage of at discounted prices.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Bicycles available
Kids stay free
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Paid public parking on-site
Secured parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Special diet menus
Wine / champagne
Boating
Diving
Hiking
Snorkeling
Bicycle tours
Billiards
Walking tours
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Radio
Sofa bed
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Italian
Hotel links
Special Rate:Special rate available
106Reviews6Q+A3Room tips
Traveler rating
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Popular mentions
lamusi wrote a review Dec 2021
Parma, Italy264 contributions187 helpful votes
I expected more from my stay at the Hotel de Ville in Genova. The first impact was great: the hotel is in a beautiful ancient palace facing the port, very close to the famous Aquarium (also facing a not-so-pretty fly-over though), the entrance stairs are truly sumptuous and the staff at the desk is invariably young, friendly and efficient. The rooms also initially confirmed this impression: they are remarkably large, with bathrooms verging to the "enormous". However, here comes the first problems: the large rooms look a bit empty and impersonal, a few more paintings, pictures, color in general would greatly help. The large cold floors deserve the use of slippers, that were not provided. Also the low ceilings and window, facing an inner yard, made the room rather dark. The worst problem was at night though: a mixture of but soundproofing, rude neighbors (some of them sporting a large dog) and bad luck made sleeping nearly impossible. On top of that, if in the morning one wanted to exploit the earlier departure of the noisy neighbors, could not sneak a bit of sleeping due to even noisier housekeeping, with employees talking loudly in the corridors and even listening to music on their smartphones. Truly annoying. The breakfast was good, and as I said the staff is probably the hotel best asset. Beware of the dodgy characters surrounding the hotel area after dark.
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Date of stay: November 2021
Value
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dani f wrote a review Jul 2021
1 contribution
Me and my girlfriend stayied in the Hotel for 3 days.. The Hotel is situated in an ancient palace, the room was very spacious and clean, there is a mini fridge with free water and drinks.. The staff was awesome and very helpful for any enquiry, the breakfast had many different foods from sweet to salted.. I reccomend the stay at Hotel de ville to anyone visiting Genoa!
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Giacomo Parodi, Proprietario at Hotel De Ville
Responded Aug 21, 2021
Dear S6363LPdanif, Thank you for choosing our hotel for your stay. We are pleased to know that our staff with their professionalism and availability has made your stay pleasant and that in general your expectations have been met. We hope to have you back as our guest. Best regards, Giacomo Parodi Hotel de Ville
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Awad Alnoami wrote a review Jul 2021
Sanaa, Yemen16 contributions38 helpful votes
Great Hotel in Genova, Express check in by Miss Rubica with welcome drink, highly Professional Staff, best services and hosatapility. The rooms are spacious and comfortable. Center Location , highly recommended for family accommodation. I'm glad to hotel management for their services and hosatapility.
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Date of stay: July 2021Trip type: Traveled with family
2 Helpful votes
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Response from Giacomo Parodi, Proprietario at Hotel De Ville
Responded Aug 30, 2021
Dear Awad, Thank you for choosing our hotel for your stay. We are pleased to know that our staff with their professionalism and availability has made your stay pleasant and that in general your expectations have been met. We hope to have you back as our guest. Best regards, Giacomo Parodi Hotel de Ville
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Mohammad Reza S wrote a review Mar 2021
Dubai, United Arab Emirates319 contributions51 helpful votes
+1
Here is what we had: 1. Cleanness: Room: With good space and well maintained with required furniture. All clean and in very nice condition. The rooms on the back side has no view (Next door Walls). Bed: Nice Bed with Comfortable Mattress. Toilet: Very clean and well maintained 2. Location: Excellent with walking access to most touristic places in Down Town 3. Food and Beverage: Good Acceptable Breakfast. 4. Lobby and common area is nice and clean You should use elevator to access the hotel. Important Note: If you rent a car, there are paid parking's around. PLEASE BE AWARE F THE WALKING ZONE THAT YOU ARE NOT ALLOWED TO DRIVE THERE IN GENOVA. THERE ARE NOT CLEAR SIGNS/POLICE TO STOP YOU TO ENTER THESE ZONES, AND THEY WILL CATCH YOU BY CAMERA! YOU WILL RECEIVE THE FINE AFTER FEW MONTHS WHEN YOU ARE BACK HOME :)
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Date of stay: April 2020
Rooms
Service
Sleep Quality
Room Tip: Rooms on the street side
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Response from Giacomo Parodi, Proprietario at Hotel De Ville
Responded Apr 9, 2021
Thank you Sir_Fastidious for your kind review, The Hotel de Ville’s staff are glad that your stay has pleased you, we are thankful that you notice our values, like the cleaness and the comfort of our rooms and the quality of our restaurant. Thanking you and hoping for your return. Therese Camara Hotel de Ville
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misterconcierge wrote a review Nov 2019
Albenga, Italy1622 contributions270 helpful votes
+1
We have just come back from a mini week end in Genova. We stayed at Hôtel de Ville (why not Hotel de la Ville?). The hotel is new and it is located in two floors of an old Palazzo modernly restores just in front of the old harbor. This area has become in the last years one of the best in town, with the famous aquarium, restaurants, cinemas...The streets of the elegant shoppingare 10 minutes walk away while the famous Vicoli (the little streets of the old town) are just behind. The hotel is all decorated in beige, grey and brown tones and all around there is a beautiful collection of travel posters and affiches (if they are all original they must have cost a fortune)! Our room was huge and comfortable with a beautiful view on the harbor. Of course there is the “sopraelevata” (a busy and noisy highway) in between but the soundproof is excellent. Breakfast was ok. We went with a Smartbox and the voucher included an Aperitivo, which was tasty. But why not having a simple crodino,in Italy?
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Date of stay: November 2019
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Response from Giacomo P, Responsabile reception at Hotel De Ville
Responded Nov 18, 2019
Good evening Thank you for sharing with us the experience we had at our Hotel, We are very happy that the property for its location and proximity to the main attractions of the city was an additional comfort during your stay. We are pleased that the décor and renovation of the building in combination with the antiquity of the latter was a very appreciated aspect. Unfortunately the name Hotel de la Ville (original name of the palace when it was a Hotel in 1600) was not possible for various bureaucratic reasons the choice fell on Hotel de Ville to try to keep as close as possible to the socric name. Hoping to welcome you back to our facility in the future, Best Regards, Giacomo Parodi Hotel de Ville
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PRICE RANGE
$112 - $240 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLiguriaItalian RivieraGenoaRighi
NUMBER OF ROOMS
17
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Frequently Asked Questions about Hotel De Ville
Which popular attractions are close to Hotel De Ville?
Nearby attractions include Aquarium of Genoa (0.10 miles), Palazzi dei Rolli (0.2 miles), and Spianata Castelletto (0.3 miles).
What are some of the property amenities at Hotel De Ville?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel De Ville?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel De Ville?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel De Ville?
Yes, paid private parking nearby, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel De Ville?
Conveniently located restaurants include Fruit & Ice Cream Factory, Cucina Valoria, and Alla Lunga Ristorante.
Does Hotel De Ville have an airport shuttle?
Yes, Hotel De Ville offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel De Ville have airport transportation?
Yes, Hotel De Ville offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel De Ville located near the city center?
Yes, it is 0.6 miles away from the center of Genoa.
Are any cleaning services offered at Hotel De Ville?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel De Ville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.