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Starhotels Excelsior

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#22 of 104 Hotels in Bologna
Certificate of Excellence
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Starhotels Excelsior
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1,448 Reviews from our TripAdvisor Community

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Showing 569: English reviews
Reviewed 1 week ago

though my initial plan was stay somewhere closer to piazza maggiore, I am happy I chose this hotel. room was very comfortable and bathroom was very clean and spacious with all amenities. breakfast was really good and there was something for everyone.

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Helpful?
Thank bornin1971
Management response:

Dear Guest, Thank you for your kind feedback. We are glad to hear you enjoyed our rich and yummy breakfast and the comfy room we have allocated for you. On behalf of all of us, thank you for your kind words – our staff works every day with passion to deliver the best experience to our guests, therefore reading feedback...

London, United Kingdom
Reviewed 2 weeks ago

Central, well-connected, convenient location. Good rooms, good facilities, Reception staff is helpful and friendly. This is the reason I chose the hotel more than once when visiting Bologna. The restaurant is OK but not excellent for Bologna "la grassa" in my opinion!... Food is elaborate and one has to choose wisely. We had some creamy sauce tortellini which did not...

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Helpful?
Thank Reinhard A
Management response:

Dear Reinhard, thank you for taking the time to review our hotel. We are delighted to hear you overall enjoyed your stay with us and we apologies if the restaurant quiet didn't not match your expectation. Please be assured that your comment has been shared with the F&B manager for further follow up. We wish to have you back very...

Ely, United Kingdom
Reviewed 3 weeks ago via mobile

Does it get average or very good? It sits in between. The room we had was massive and comfortable and quiet, 6th floor, upgraded go executive room, which is worth the money. Breakfast was good, but the ham was cheap and coffee wasn't the best. The parking at 25 euros a day, Venice is cheaper at 16 euros, so it...

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Helpful?
Thank Superally2007
Management response:

Dear Guest, thank you for taking the time to share your feedback about your recent stay at Starhotels Excelsior. We are glad you appreciated the complimentary upgrade to one of our comfortable Executive room and we are disappointed to hear you felt unsafe in the hotel as you saw people "come and go" as they please. Actually - maybe you...

Bracknell, England, United Kingdom
Reviewed 3 weeks ago via mobile

The location was great for our party of 6 as one day we visited Venice via train. Rooms were comfortable but the electrics were poor with only one plug socket working as they had adapters in, not ideal. Breakfast had a poor selection for the cost of the room I expected more, the worst part was on the last morning...

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Helpful?
Thank Lisa E
Management response:

Dear Lisa, Thank you for your review of Starhotels Excelsior – Bologna. We are glad you appreciate our rooms and the location of our hotel. We will definitely work on what you’ve kindly pointed out in your comment to improve ourselves and our service. We hope to have you back soon. Kind Regards The Starhotels Excelsior Management

Belgrade, Serbia
Reviewed 4 weeks ago

My wife and I had a city break in Bologna and stayed in this hotel. It's located very close to the railway station and to the old city center. The lobby and reception area are very nice, but our room showed some signs of wear and tear (see pics). Hotel staff was very attentive and helpful. The breakfast was diverse...

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Helpful?
Thank AnaSrdjan
Management response:

Dear Guest, thank you for taking the time to share your recent stay at Starhotels Excelsior-Bologna. We are glad to hear you enjoyed your stay with us and we are looking forward to welcoming you back soon. Kind Regards The Starhotels Excelsior Management

Philadelphia, Pennsylvania, United States
Reviewed 4 weeks ago

Very poor experience with the Sunday night manager, ruined an otherwise excellent trip to Bologna. Rude and unaccommodating. Unexpected costs combined with a combative and explicit desk manager make for a miserable experience. Avoid the over-priced restaurant for nearby choices like Trattoria di via Serra (make a reservation though). And for alternative options convenient to the train station, just head...

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Helpful?
1Thank 50Local
Management response:

Dear Guest, thank you for taking the time to share your recent stay at Starhotels Excelsior-Bologna. Any suggestion or opinion, related to our service and/or to our venue, is actually highly taken into consideration and, if in any way something can be improved, be well assured that our will aims to accomplish this achievement. We are truly sorry for any...

Malta
Reviewed 4 weeks ago via mobile

hotel placed just outside the train station, busy area but very quite inside. wouldn't realise that train is in front. excellent if one needs to discover the surrounding towns such as Parma, Modena, Ravenna etc. since transport connections are a few meters away. only walking distance from the shopping hub of Bologna centre. Staff is very friendly and helpful. very...

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Helpful?
Thank Franco
Management response:

Dear Franco, thank you for taking the time to share your recent stay at Starhotels Excelsior-Bologna. We are glad to hear you enjoyed your stay with us and we are looking forward to welcoming you back soon. Kind Regards The Starhotels Excelsior Management

Reviewed 4 weeks ago via mobile

Good food, service, place and rooms. Really practical with the trainstation over the road. The breakfast was delicious and good whit the aerobus stop over the road. I do really recomend this hotel. 5/5 stars.

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Helpful?
Thank Andreas G
Management response:

Dear Andreas G, Thank you for your positive feedback, we’re delighted you enjoyed overall your experience at Starhotels Excelsior-Bologna. We are looking forward to welcoming you back. Kind Regards The Starhotels Excelsior Management

Whitstable, United Kingdom
Reviewed 4 weeks ago via mobile

Looked into quite a few hotels in Bologna but so glad went for this one. Right opposite the train station so perfect for a base to explore Italy by train, but not particularly busy in any negative way. Prob about 15/20 min walk to main area of Bologna but lovely walk to explore. Rooms large and clean and front desk...

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Helpful?
1Thank BennyDigital13
Management response:

Dear Guest, Thank you for your fabulous feedback for your recent stay: it really makes the whole team so proud to read that you enjoyed your experience with us so much. Looking forward to welcoming you back soon! Warm Regards The Starhotels Excelsior Management

Reviewed 4 weeks ago

Our room was an ordinary economy room, with ample space and modestly furnished. The location was excellent - just across from the railway station, and the old town just a few minutes walk away. The breakfast was a bit sparse

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Helpful?
Thank Odleif
Management response:

Dear Guest, It’s such a pleasure to read your kind words regarding Starhotels Excelsior, but most importantly, for dedicating some of your personal time to us. We are looking forward to welcoming you back again soon. Best Regards The Starhotels Excelsior Management

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Starhotels Excelsior in Bologna. In this beautiful ancient University city, our contemporary chic hotel is considered to be one of the best. The location opposite the railway station is conveniently close to the Fiera as well as the historical heart. Our Italian style is an alluring combination of clean, fresh interiors throughout the lobby, library and restaurant, and cosy traditional bedrooms.In our city centre Bologna hotel there are 193 rooms and suites; a well-equipped fitness room; lounge and bar for relaxing, Avorio restaurant serving traditional Bolognese food; and five meeting rooms seating up to 380 delegates in total. ... more   less 

Additional Information about Starhotels Excelsior

Address: Viale Pietro Pietramellara 51, 40121 Bologna, Italy
Location: Italy > Emilia-Romagna > Province of Bologna > Bologna
Price Range: $103 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Starhotels Excelsior 4.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Starhotels Excelsior Hotel Bologna
Starhotels Hotel Bologna
Hotel Style:
#12 Romantic Hotel in Bologna
#14 Luxury Hotel in Bologna
#19 Business Hotel in Bologna
#25 Family Hotel in Bologna
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Questions & Answers

Here's what travelers have asked, with answers from Starhotels Excelsior staff and other travelers.
11 questions
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Questions? Get answers from Starhotels Excelsior staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Back of hotel, not facing the street if you want to keep windows open.”
 of 5 bubbles finaversaggi, 5 weeks ago | Read review
“Even though the location is central it is a quiet peaceful stay”
 of 5 bubbles SandraMGP, Oct 17, 2016 | Read review
“we had room over looking station lovely”
  • room
  • view from room station
  • bathroom
  • room
 of 5 bubbles tarty, Oct 14, 2016 | Read review
“No drinking water provided.”
 of 5 bubbles Holidee, Sep 21, 2016 | Read review
“Ask for a room with wood floors - others feel they are nicer than carpeted rooms”
 of 5 bubbles SEAPlatinum, Sep 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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