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Starhotels Excelsior

TripAdvisor$88*
View Deal
#23 of 104 Hotels in Bologna
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$142*
$88*
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$92*
$91*
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Starhotels Excelsior
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1,586 Reviews from our TripAdvisor Community

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Showing 592: English reviews
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New York City, New York
Reviewed 1 week ago

This place is ok. It is clean. It is centrally located, next to the main station. Will I stay again? It depends on how I travel to the city. If by train, maybe. If by car, no. There are better options or rather one can only hope. This is not an alpha town or financial/commercial center hence forget having an...

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Helpful?
Thank Michael R
DirezioneStarhotels, Direttore at Starhotels Excelsior, responded to this review

Dear Michael, thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear you had a positive experience at Starhotels Excelsior and we are looking forward to welcoming you back very soon. Warm Regards The Starhotels Excelsior Management

Canterbury, United Kingdom
Reviewed 1 week ago

Stayed here last September and was very happy to return just recently for a 3 night stay. Lovely hotel, great room on 4th floor that was large, very well equipped and extremely clean. Reception staff excellent. This time my only concern was that the breakfast was not so good for this standard of hotel. Not as much choice as I...

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Helpful?
Thank Sue B
DirezioneStarhotels, Direttore at Starhotels Excelsior, responded to this review

Dear Sue B, thank you so much for taking the time to share your feedback about your recent stay with us. We are so sorry if your experience at breakfast was not as perfect as it should have been - please be assured that your feedback has been shared with the Food & Beverage manager for further follow up. We...

Reviewed 2 weeks ago

The facility and accommodations were pleasant but the customer service over the phone is the worse I have ever experienced. I called yesterday for room service to be greeted by a very rude and monotone gentleman who hung up as soon as he assumed I finished placing my order. Today I called the laundry service to find that there is...

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Helpful?
Thank Chaz J
DirezioneStarhotels, Direttore at Starhotels Excelsior, responded to this review

Dear Chaz, thank you for taking the time to share your feedback. Any suggestion or opinion, related to our service and/or to our venue, is actually highly taken into consideration and, if in any way something can be improved, be well assured that our will aims to accomplish this achievement. We understand that, what you had experienced during your stay...

Baslow, United Kingdom
Reviewed 2 weeks ago

We only stayed 2 nights and it was excellent. Good location, comfortable and hearty breakfast! When I visit Bologna again this will be my first choice. A new modern hotel with all the comforts. Only criticism is that you only get 24hrs free wifi!

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Helpful?
Thank CPBF
DirezioneStarhotels, Direttore at Starhotels Excelsior, responded to this review

Dear Guest, thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear you had a positive experience at Starhotels Excelsior and we are looking forward to welcoming you back very soon. Warm Regards The Starhotels Excelsior Management

Aylesbury, United Kingdom
Reviewed 2 weeks ago via mobile

We arrived a bit early so our room was not ready but the reception staff were extremely polite. Returned after we had something to eat. We were greeted by a different member of staff, equally as accommodating. They upgraded our room to a suite which was a nice touch. The room was clean and well presented. Coffee and teas are...

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Helpful?
Thank Chee C
DirezioneStarhotels, Direttore at Starhotels Excelsior, responded to this review

Dear Chee, thank you so much for your lovely feedback. We are extremely thankful for your positive comment, we are glad to read you enjoyed your stay with us. We really hope to have the opportunity to welcoming you back soon. Kind Regards The Starhotels Excelsior Management

Reviewed 2 weeks ago

We stayed this past weekend, May 5-7th, with 2 standard rooms for 4 people. One rooms was very nice, large and spacious, the other was small and more average. The breakfast was ok, continental. Unfortunately the staff, on the whole (not including the kitchen staff who were great), were very unhelpful. Having come in from dinner on the Friday night,...

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Helpful?
Thank Stephcc
DirezioneStarhotels, Direttore at Starhotels Excelsior, responded to this review

Dear Guest, thank you for taking the time to share your feedback regarding your recent stay with us. We would like to apologies if your stay with us was not fully pleasant, we aspire to certain essential priorities, such as courteous staff aimed at customer satisfaction and impeccable service so that we regret if these aspects were not achieved during...

Dubai, United Arab Emirates
Reviewed 3 weeks ago

Conveniently located close to the train station and taxi pickup point. We had a spacious and clean room for 3 member family. Breakfast spread was good. Carpets cleaning could improve. Check in and check out was quite efficient.

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Helpful?
Thank Anu R
DirezioneStarhotels, Direttore at Starhotels Excelsior, responded to this review

Dear Anu R, on behalf of all of us, thank you for your positive feedback. We are looking forward to welcoming you back soon. Warm Regards The Starhotels Excelsior Management

Amsterdam, The Netherlands
Reviewed 3 weeks ago

Picked the hotel for its excellent location near the train station. While it was only 17 degrees celcius outside the (not so clean) hotel room at the busy street side was really warm. With only very loud airconditioning available (the noise keeping me awake) I had to open the window which came with even more noise. After a rough night,...

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Helpful?
Thank Anna B
DirezioneStarhotels, Direttore at Starhotels Excelsior, responded to this review

Dear Anna B, thank you for taking the time to share your recent stay at Starhotels Excelsior-Bologna. Any suggestion or opinion, related to our service and/or to our venue, is actually highly taken into consideration and, if in any way something can be improved, be well assured that our will aims to accomplish this achievement. We are truly sorry for...

zurich
Reviewed 3 weeks ago

The staff at the reception were not very friedly or helpful, the room (a junior suite) was medicre for the price, and the breakfast rather poor. In addition, we had to pay 25EUR for parking our car 18h, which I find to be extremely expensive for a city like Bologna. Will definetly not come back.

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Helpful?
Thank tximeleta
DirezioneStarhotels, Direttore at Starhotels Excelsior, responded to this review

Dear Guest, thank you so much for taking the time to share your feedback about your recent stay with us. We appreciate all feedback whether positive or negative as it allows us to evaluate how we are meeting our guests preferences. We are incredibly disappointed to have let you down as creating memorable experiences is our passion. We pride ourselves...

Bucharest
Reviewed 4 weeks ago

We have chosen to get a trip to Bologna because this city is located in the north-eastern part of Italy and has a lot of good connections by train to nice cities and regions. Taking into account this goal we booked hotel Excelsior which has an ideal position just opposite the main railway station named Bologna Centrale. We took a...

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Helpful?
Thank MoustacheC
DirezioneStarhotels, Direttore at Starhotels Excelsior, responded to this review

Dear Guest, thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear you had a positive experience at Starhotels Excelsior and we are looking forward to welcoming you back very soon. Warm Regards The Starhotels Excelsior Management

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Starhotels Excelsior in Bologna. In this beautiful ancient University city, our contemporary chic hotel is considered to be one of the best. The location opposite the railway station is conveniently close to the Fiera as well as the historical heart. Our Italian style is an alluring combination of clean, fresh interiors throughout the lobby, library and restaurant, and cosy traditional bedrooms.In our city centre Bologna hotel there are 193 rooms and suites; a well-equipped fitness room; lounge and bar for relaxing, Avorio restaurant serving traditional Bolognese food; and five meeting rooms seating up to 380 delegates in total. ... more   less 

Additional Information about Starhotels Excelsior

Address: Viale Pietro Pietramellara 51, 40121 Bologna, Italy
Location: Italy > Emilia-Romagna > Province of Bologna > Bologna
Price Range: $102 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Starhotels Excelsior 4.5*
Number of rooms: 193
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Orbitz, Hotwire, Priceline, Travelocity, Agoda, Cheap Tickets, getaroom.com, HotelQuickly and Hotel.de so you can book your Starhotels Excelsior reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Starhotels Excelsior Hotel Bologna
Starhotels Hotel Bologna
Hotel Style:
#12 Romantic Hotel in Bologna
#13 Luxury Hotel in Bologna
#19 Business Hotel in Bologna
#25 Family Hotel in Bologna
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Questions & Answers

Here's what travelers have asked, with answers from Starhotels Excelsior staff and other travelers.
12 questions
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Questions? Get answers from Starhotels Excelsior staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room located at higher floors, not at the first one.”
MoustacheC, 4 weeks ago | Read review
“Rear facing rooms may be quieter”
jonh77, Apr 21, 2017 | Read review
“Ask for a quiet room at the back of the hotel, we had 628 which was great for a family with young children.”
huwbat2015, Apr 16, 2017 | Read review
“Rooms at the back may be quieter.”
Addismedia, Apr 9, 2017 | Read review
“ask for higher floor, no views from our room”
27Ruben27, Dec 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
TripAdvisor
$88* /night
View Deal
Booking.com$92
Expedia.com$91
HotelQuickly$142
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
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