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Mercure Bologna Centro

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Mercure Bologna Centro
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1,909 Reviews from our TripAdvisor Community

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Showing 598: English reviews
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London, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank P9824MLliza
Bournemouth, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed January 27, 2017

Clean tidy room, well heated, good continental breakfast, great location and staff that went the extra mile. Perfect for a city break or base to explore the region as is right next to railway station. Would definately return

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Helpful?
Thank jerseytony
About Hotel's Favorite Review
Cinzia Z, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of us, as we strive to continuously improve the quality of our services. Thank you again...

Central Hungary, Hungary
Reviewed 2 weeks ago via mobile

A hotel at classic style, small bathroom. Location is very good for travellers, exactly front of the train station, and walking distance (15-20 minutes) to piazza Maggiore. Breakfast is not special,but they have continental breakfast also( sausage, ham, eggs, cheese) and of course italian sweets are also.

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Thank jeva72
Istanbul, Turkey
Reviewed 2 weeks ago

This is my second time staying at this hotel. The first time was better than this time. The reservation desk staff was more friendly at my first stay. This time they look unhappy to me. I had two rooms this time. One for me one for my parents. My room was fine but my parent's room was a bit cold....

Review collected in partnership with Accorhotels.com
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Thank Can S
Birmingham, United Kingdom
Reviewed 2 weeks ago

The reception staff were very friendly and professional but the hotel itself is very worn out. The décor is old fashioned, and the shower over the bath was tiny even for me and I'm a fairly small woman. The bathroom had a bidet and there was a trouser press in the room, which I think shows how old it is....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Nicola H
Dundee, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here Friday to Monday. Arrived 3rd March and receptionist greeted me with happy birthday. All reception staff very pleasant and willing to recommend places to eat and visit. Hotel very clean but rooms would benefit from some refurbishment. Breakfast buffet good choices and staff efficient. Location excellent - immediately opposite main railway station, airport bus stops there, and red...

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Helpful?
Thank Angiejw33
London, United Kingdom
Reviewed 2 weeks ago

This was my second stay in the Mercure Bologna Centro, the first one being about 4 years ago. The staff at check in/out and breakfast were very welcoming and efficient. The location is very good. It's only about a 15 minute walk to the main square and there are a lot of excellent dining options around. The closeness to the...

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Thank sscarllet
London, United Kingdom
Reviewed 4 weeks ago via mobile

Stranger got given my room key and entered it in the middle of the night when I was sleeping - most distressful and scary experience of my life! Management was appalling at handling/ explaining what happened. Still waiting for inquiry to be properly done and compensations. Can only recommend NOT TO GO - Actually does not even deserve a 1...

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Helpful?
Thank Ch G
Cinzia Z, Manager at Mercure Bologna Centro, responded to this review

Dear Mrs De Gastines We regret to hear that did not have a pleasant stay in our hotel and we apologize for any inconvenience you suffered. It's impossible we gave your key to any other guest because there's only one key per each room. The person who wrongly opened your room was our night auditor. He misunderstood the room number...

Lisbon
Reviewed 4 weeks ago

This hotel is right in front of the train station. It's also near the city walls and city centre is perfectly walkable. Staff was kind and quick. Breakfast is over priced. The rooms have uncomfortable beds and specially pillows. Bath tub/shower is very small. Overall bedrooms need renovation.

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Helpful?
Thank ValterNF
Cinzia Z, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, thank you very much for your comments after your stay in our hotel. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are aware that our hotel is a little old fashioned and need refurbishment and updated equipment. The problem is well known also by...

Mumbai (Bombay), India
Reviewed February 11, 2017

The only reason I chose this place to stay was its proximity to the main train station and after staying for two days I regret my decision. The hotel room look and feel resembles (furnitures and fixtures) 1980's. The fridge has used water bottles which were never replaced before alloting the room to us nor changed during our stay there...

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1Thank Suresh M
Cinzia Z, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, thank you very much for the time spent to give us your feedback after your stay in our hotel. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are aware that our hotel is a little old fashioned and need refurbishment and updated equipment. We...

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Mercure Bologna Centro boasts a strategic location opposite the train station, just 1.9 Miles (3 km) from the exhibition center and at the gateway to the historic center, making it ideal for both business and leisure travelers. The hotel has 244 rooms with all the modern comforts, 5 naturally-lit modular meeting rooms and a private park spanning 53,820 sq. Ft. (5000 M²). Free WIFI throughout the hotel. Private car park with direct access to the hotel. Small sized pets allowded with daily supplement. ... more   less 

Additional Information about Mercure Bologna Centro

Address: Viale Pietro Pietramellara 59, 40121 Bologna, Italy
Location: Italy > Emilia-Romagna > Province of Bologna > Bologna
Price Range: $68 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bologna Centro 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Mercure Bologna Centro Hotel Bologna
Accor Bologna Centro
Hotel Style:
#32 Luxury Hotel in Bologna
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Bologna Centro staff and other travelers.
12 questions
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Dublin
Dublin
4 months ago
Boston, Massachusetts
Cardiff, United Kingdom
2 months ago

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Questions? Get answers from Mercure Bologna Centro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“They have smoking rooms in specific floors and rooms with balcony. Nice for smokers.”
 of 5 bubbles nihal293974, Jan 24, 2017 | Read review
“Choose a room at the back if possible for peace and quiet.”
 of 5 bubbles Ilkleygal, Nov 25, 2016 | Read review
“Rooms on the backside are probably the best, as they overlook a tree-filled courtyard.”
 of 5 bubbles , Nov 23, 2016 | Read review
“Ask for a room overlooking the garden”
 of 5 bubbles Malbear, Nov 17, 2016 | Read review
“As high as possible, avoid rooms facing train station”
 of 5 bubbles Tom4Asz, Nov 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question