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Smooth Hotel Rome West

381 reviews
#586 of 1,272 Hotels in Rome
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Traveler (100)
Room & Suite (111)
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Overview
  • Excellent15%
  • Very good40%
  • Average25%
  • Poor11%
  • Terrible9%
Travelers talk about
“via aurelia”(4 reviews)
“palace hotel”(2 reviews)
“nearest metro”(3 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Concierge
4.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (381)Write a Review
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1 - 5 of 99 reviews
Reviewed 2 weeks ago via mobile

I have been in many 4 stars hotel and no one was so bad as this one. The rooms are so small and the air condition is very loud. While the breakfast is included the quality of it is very poor, everything very cheap.More

Thank Vlad G
Response from Smooth_Hotels, Responsabile reception at Smooth Hotel Rome WestResponded 2 weeks ago

Dear client, thank you for staying with us and taking the time to share your experience. Your feedback is valuable to us as it allows us the opportunity to move the needle in the eyes of our guests and ensure their satisfaction. We read your...More

Reviewed November 7, 2017

Nice hotel with really helpful staff. Plenty of options for breakfast so we hardly needed any lunch (except gelato of course). Bar staff really friendly and drinks very reasonable . Only down side is the rooms are a bit small but clean. Good location for...More

Thank andyjones12
Response from Smooth_Hotels, Responsabile reception at Smooth Hotel Rome WestResponded November 14, 2017

Dear Andy Jones, Let me thank you for your kind words of appreciation. We are so glad to know we exceeded your expectations and the trip was well worth it! We are happy to know that you were pleased with our location, breakfast and staff!...More

Reviewed October 16, 2017

We visited Rome for 5 days in October. Very nice hotel, rooms are clean and well kept. Staff is friendly and soo helpful. Lovely breakfast,coffee with ginseng is excellent. The hotel is close to the metro,in 20 min. one gets to the centre.We 'll go...More

Thank Anagreg2001
Response from Smooth_Hotels, Responsabile reception at Smooth Hotel Rome WestResponded October 19, 2017

Dear Guest, Thank you for taking the time to share your detailed feedback from your recent stay with us. We were truly delighted that we exceeded your expectations and we are happy to know that you were pleased with our location, guest room, breakfast and...More

Reviewed October 15, 2017 via mobile

We had book small room 13 mp,with duble large bed mentioned...to get în the room we had to go outside the hotel..the room was 6 mp,with a 130cm bed,the wallpaper very dirty, the shower broken,the air condition not working but all night terebly rumbling!we had...More

2  Thank natic05
Reviewed September 11, 2017 via mobile

We arrived on the Sunday, with a warm welcome from the reception team we was given a full explanation of what was around us and how to access it. We had a few difficulties finding these places as we didn't speak Italian, but the reception...More

Thank Amber B
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
$45 - $134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#281 Luxury Hotel in Rome
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$45 - $134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#281 Luxury Hotel in Rome
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (100)
Room & Suite (111)
Dining (39)
Hotel & Grounds (151)
Bathroom (12)
Business Center & Event Rooms (3)
Questions & Answers
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CarolineFindlay
November 3, 2017|
AnswerShow all 2 answers
Response from Smooth_Hotels | Property representative |
good evening caroline, thank you for contacting us. After all the majority of our rooms are quiet. So we will be glad to fulfill your request. Looking forward to welcoming you. best regards
1
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Google Translation
Princess S
July 23, 2017|
AnswerShow all 3 answers
Response from Smooth_Hotels | Property representative |
Dear Sally, thank you for choosing our Smooth Hotel Rome West! All rooms have private bathroom and complimentary hair dryer. For further information please contact directly our reception via email or phone. Our professional... More
0
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Google Translation
heatherw55
May 12, 2017|
AnswerShow all 3 answers
Response from Smooth_Hotels | Property representative |
Dear Heatherw, thank you for choosing our Smooth Hotel Rome West! For this information please contact directly our reception via email or phone. Our professional staff is at your full disposal to make your stay in Rome a... More
1
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Google Translation
Room Tips
"Rooms at the back are quieter."
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"Avoid front rooms because are more noisy"
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"Balcony Rooms are good. Go for Upper floors."
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"Avoid the road if you can"
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