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Novotel Roma Est Hotel

Traveler (125)
Room & Suite (43)
Dining (13)
About
Location
Cleanliness
Service
Value
The Novotel Roma La Rustica is a modern 4 star hotel with 149 rooms, strategically located close to the highway, only 14 km from the museums of the centre of Rome, 15 km from Ciampino Airport and with a free scheduled shuttle service to the Roma Terminirailway station. Ideal for business and leisure trips, it features 7 meeting rooms (200 guests), business corner, WiFi access, family rooms for 2 adults and 2 children, NovotelCafé (open 24 hours), a bar, gym, garden, outdoor pool and garage parking.
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Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
1,071Reviews
160Photos
13Q+A
13Room tips
Traveler rating
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  • 44
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Popular mentions
Short stay for a couple of nights. Hotel rooms are clean and big. Personnel and service was very good and friendly. Breakfast was a properly serviced and with a lot of choice. It is a little far from the city center, but I would recommend it and I would stay there in the future.
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+5
The hotel facilities quite good. The breakfast very nice. Staff quite polite. When in Rome this hotel is convenient whith rate and quality. Just a bit far from Center. Would select again this hotel on the next trip.
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Handy as a stop off, although overpriced for what it is. Beds are comfortable though, and the outdated bathrooms are clean. Staff a bit sterile. Arrived just after 10.30 at night, and all they could offer us was plain cheese and tomato pizza, and used the excuse that's the only
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Review collected in partnership with Accorhotels.com
Response from SERGIO M, General Manager at Novotel Roma Est Hotel
Responded Nov 26, 2018
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sergio
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It is impossible to understand how this hotel has a 4 star rating. The restaurant and bar service is non existent! How is it possible to have a wine list when none is available! The interest in guest wellbeing is such that it’s difficult to even find a staff member even at
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Response from SERGIO M, General Manager at Novotel Roma Est Hotel
Responded Nov 2, 2018
Dear Guest, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I stay at your disposal, I remain, Kindly regards Sergio Mobilia
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This Hotel is so far from anything and it cost a fortune to get into Rome .We had to leave and pay for another Hotel on Town .I googled a Hotel Near The Europa Mall and this came up .It was not near anything .Not a store or restaurant in sight other than a members only
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Response from SERGIO M, General Manager at Novotel Roma Est Hotel
Responded Oct 30, 2018
Dear Guest, I am very sorry that you did not appreciate our hotel position that many other guests appreciate. We have made a special refund for your reservations of October,as a commercial gesture , but obviously it was not appreciated. Kindly regards Sergio Mobilia - general nmaanger
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Photo provided by managementNovotel Roma Est Hotel
Swimming-pool
The hotel pool.
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Good morning from Novotel Roma Est dear Rachna, as per our previous email we inform you that we can arrange a transfer from Port of Civitavecchia to Novotel Roma Est. In the email you can read info and details about the distance and the rate for the service We remain at your disposal for more info best regards Michele
0 votes
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is the pool open at the end of may
Good Morning, At he end of may the pool will be open. Best regards Sergio
-1 votes
Usually there is one shuttle only leaving the hotel at around 9:30 am to train station which is at the center of Rome. From that station, you can go around Rome either on foot, taking hop on hop off, or using the under ground. The shuttle will return to the hotel at around 5 or 5:30 pm from that train station. At the weekend, there will be other shuttle at 10:30 am.
0 votes
Hello, we took a taxi from Fiumicino to this hotel. We paid about 75 euro. To get from this hotel to city center, you first need to do a 5 minute walk. Spend 20 minutes on the train, (schedule available at hotel desk), from the train station, you can take the metro to everywhere you need to be. Latest train back from city to hotel is 22:07. We were there on business and the business was close to the hotel. If you go to this hotel to visit rome, please consider something in the center, close to a metro station.
0 votes
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123
"No best views, No good position but VERY GOOD QUALITY of services."
"Great value"
"Ask for a higher floor room"
"Nespresso machines in the rooms are a great touch"
"I will not recommend to any one to stay in this hotel. No shops around 15 Miles of hotels, No other hotels nearby. Hotel is located in village like jungle."
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123
PRICE RANGE
$32 - $128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel roma la rustica hotel romenovotel hotel romenovotel romerome novotel
LOCATION
ItalyLazioRomeCasilino
NUMBER OF ROOMS
149
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