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Novotel Roma Est

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#388 of 1,287 Hotels in Rome
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Novotel Roma Est
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851 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Bucharest, Romania
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Good hotel, bad very bad position and staff generally didn't speak English. We found the hotel after more than 3 hours. And also the receptionist told us something about a train to Rome. A train station without possibilities to by a ticket!... Incredible how the hotel can recommend something like this. Generally, the hotel is excellent.

Helpful?
Thank Dan P
1 review
2 of 5 stars Reviewed 1 week ago via mobile

We just waited 15 minutes in the bar in order to place our order. It took us two calls to the reception and a walk to the Restaurant until a very unfriendly waiter came to take our order. This is unaccaptable considering the price level! Apart from that the hotel is ok. A little bit run down and for sure... More 

Helpful?
Thank Patrick B
Mobilia S, Direttore at Novotel Roma Est, responded to this review
Google Translation

Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Roma... More 

Brisbane, Australia
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One of the best hotels we have stayed at in Europe so far. The hotel was friendly help full. The food was fantastic the view over breakfast was great. The rooms are clean and the rates are good. This is a good very well run Novatel

Helpful?
Thank glennbT404RY
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Roma La Rustica. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

It is very good 4 star hotel, clean and has very good staff, free car parking, very good swimming pool, has good activities for the children, staff helpful. However, it far away from the down town and from the metro (under ground). It is very difficult to reach the train station specially if you have luggage. You should have a... More 

Helpful?
1 Thank Mohamed L
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sergio Mobilia - direttore More 

Montreal, Canada
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Last minute stay in Rome. This hotel is in the middle of nowhere. They do have a shuttle which brings us to the city centre. My shower was dirty. I sprayed it to clean the dirt stuck to it. How can you mess up a pizza .... In Rome? Well our chef did. The sandwich comes with chips. The main... More 

Helpful?
Thank tiny_beautymtl
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Roma La Rustica. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed August 3, 2016 via mobile

Hotel is tired...dirty frayed carpet in dining area. Nice to have a free underground car park....shame it's difficult to enter, park and leave...rooms are nice - large and bright....house keeping should use common dense and replenish items as we had to ask for bedding for the sofa bed (they put a sheet but no duvet) and toilet paper. Staff friendly... More 

Helpful?
Thank td254
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia - diretore More 

2 reviews
3 of 5 stars Reviewed July 29, 2016 via mobile

This hotel has good cafeteria, hotel rooms & other amenities but inadequate staffing. We were part of a group & dinner service the first evening was horrible. It took forever to get our meals & we couldn't wait for dessert. Next day couple of cafe employees were rude to our group. Not sure if they welcome groups

Helpful?
Thank Amit P
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Roma La Rustica. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 22, 2016

This hotel is in the middle of nowhere, with nothing useful nearby. Train station is a ten minute walk away, but very creepy and looks deserted. No ticket booth/machine, so you must buy a ticket from the attendant on the train. I don't recommend the restaurant, food was not great and way over priced. Pool was nice, but the sun... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank g00dy13
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Roma La Rustica. I am sorry that your experience in our restaurant did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 10, 2016 via mobile

Novotel is one of my favourite brands of accor group, and this Novotel LaRustica did not disappoint me as it was clean, room was big; bath spacious. Breakfast was good too-i did not had hot food as it did not seemed as good as it should be. Be aware of those train stops as we got out one stop to... More 

Helpful?
Thank Kristina S
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Roma La Rustica. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Sweden
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 2, 2016 via mobile

I stayed at the hotel one night with my wife and child (4yrs). The hotel is nice and clean. There is a small play corner for children with some books and xbox. More toys would definitely make it much better. The pool is nice and perfect for children. Unfortunately it is only open from 12-19. Then room was clean and... More 

Helpful?
1 Thank Ragusa2007
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia - general manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Roma La Rustica is a modern 4 star hotel with 149 rooms, strategically located close to the highway, only 14 km from the museums of the centre of Rome, 15 km from Ciampino Airport and with a free scheduled shuttle service to the Roma Terminirailway station. Ideal for business and leisure trips, it features 7 meeting rooms (200 guests), business corner, WiFi access, family rooms for 2 adults and 2 children, NovotelCafé (open 24 hours), a bar, gym, garden, outdoor pool and garage parking. ... more   less 

Additional Information about Novotel Roma Est

Address: Via Andrea Noale 291, 00010 Rome, Italy
Location: Italy > Lazio > Rome
Price Range: $89 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Roma Est 4*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, ACCOR, Agoda, Hotwire, Travelocity, Priceline and Odigeo so you can book your Novotel Roma Est reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Roma La Rustica Hotel Rome
Novotel Hotel Rome
Novotel Rome
Rome Novotel
Hotel Style:
#89 Best Value Hotel in Rome
#195 Luxury Hotel in Rome
#299 Family Hotel in Rome
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