The Hotel Ponte Sisto is adequate. Staff is dutiful but uninspired and certainly not friendly or helpful. Breakfast is decent but not anything you can't find in more or less any other hotel in Rome with a breakfast. Room is moderately comfortable but the AC is basically in name only and the beds are hard as a rock. Courtyard and roof deck are lovely, but not nice enough to lure me back.
It is very, very rare that I write a bad review. Just at the airport having stayed 3 nights at the Hotel Ponte Sisto. It's a shame as the location is great. Rooftop terrace and breakfast courtyard were lovely. The issue was the noise on the street below. Incredibly loud music, drums etc until 3am every night. If you don't need any sleep then it's a great place to stay. If you need more the 3 hours sleep then avoid at all costs. The interesting fact is that nobody on reception asked if we enjoyed our stay - says it all.
Been here perhaps 3 times. All similar experiences. Rooms are very clean. No problems with noise or air conditioning, plumbing etc. Breakfast is free and , in my opinion, good. Nothing fancy , but good. Staff seems sincerely friendly. Breakfast and bar staff very nice. I recommend this place.
Full Disclosure -- we thought the hotel staff was difficult before we even arrived. We booked a room for February 2020 at the end of a cruise and, of course, had to cancel due to Covid. They issued a voucher -- not a refund. When Europe reopened, we had to add a trip to Rome to use the voucher. Prices were more expensive and they made us pay the difference. Upon arrival at the hotel, the front desk staff was efficient, but not friendly or helpful. On the plus side, the location was great, the breakfast was good and the bed was comfortable. We really liked the area, but would stay in a different hotel next time.
The hotel is very central to many of Romes attractions and there are numerous restaurants and ice cream shops within a few minutes walk. We booked a superior room and whilst smaller than I expected, it was clean. I couldn’t get the AC to work but we didn’t miss it luckily. What could have been better - There’s no tea making facilities. Our room was over the main entrance and even with the window closed, it felt like people that were outside chatting were in the room! Getting a drink outside of fairly restrictive hours was impossible. What went well - The central courtyard is a great place to relax. The rooftop terrace was fantastic (although the bar is only open in peak season). The staff were friendly, on the whole, and breakfast was enjoyable.
No functioning A/C in rooms, the night sleep was unbearable. Breakfast was bad with very small choice. But the worst factor was staff behavior. Staff members were extremely rude. One of them yelled at my younger brother, a child, just for asking a question. Drove the kid to tears. Beware!
Just returned from a wonderful stay in Rome. We booked a superior room at Hotel Ponte Sisto…. 209. It was very disappointing to see the room. Very small, with a uncomfortable bed, hard as a stone. The bathroom was so little, 2 persons couldn’t be there at same time…. Breakfast was VERY good and the rest of the hotel really nice. Staff were helpful and nice. Location great. But the room will make us take an other hotel next time.
Stayed a week over Christmas with my family. We were all sad it didn't do the trick for us. Looks nicer, better in online photos. Everything is just a little shabby. Furniture in the lobby is worn, indoor public spaces are smaller than they appear on the website, breakfast room is a bit dorm style/institutional feeling. The breakfast that goes with it was adequate but not in any way remarkable. Actual guest room was a decent size and personally I far prefer the wood/laminate floor to carpet for cleanliness reasons. And the room was very clean so that is a huge plus. The bathroom was also clean but again a bit shabby around the edges. Grout needed a redo and the plastic shower surround was pretty tired ‘70s. Linnen on the bed was not super great and really hated the shiny polyester bed cover. Also personally hate any kind of throw or decorative pillows that don’t get cleaned between guests. The room did not bring joy but was adequate. All that said the staff was terrific. Some reviewers have complained of surliness but we had a good experience. Everyone was friendly and helpful (including in tracking down a lost bag). Our room key was an ongoing frustration. We were in a family room (two rooms, each with a key pad) and a single door opening into the hallway between the two rooms. There were particular instructions on how to use it. Despite our best efforts we kept needing togo to the desk for help. To their credit they were patient with us, but honestly, it is a messed up system if it needs that much assistance. We could walk everywhere which was great. In summary, I likely would not stay here again. With a bit of an investment this place could be great. It has nice bones. But for now it just didn’t bring joy.…
I will be a bit generous with the 5 star rating. Clearly, we have stayed at more romantic, luxurious or historic hotels. Still, we were very pleased with this fine 4 star hotel for our 10 day stay.. It met all of our requirements: splendid location; quiet; friendly staff; very fair value for the quality of the rooms; decent if not completely premium breakfast; interesting and safe neighborhood. We would definitely consider staying here again. The breakfasts were, actually quite good, although the same every day. Covid might be partially to blame for the layout. The scrambled eggs were cooked nearly to order and bacon, generous, if you wanted same. The pastries and yoghurt were of decent quality. Cheeses and ham, all right if not exceptional. Our daily cappucino was excellent. The breakfast room staff were cheerful and efficient. The courtyard and rooftop garden were lovely, but it was too cool to use them. Still, it made a nice view from our room, and insulated us from the street traffic. Room and bathroom were modern and spotlessly clean. Great bang for the buck/euro.…
This hotel was great. Our room was very clean. The breakfast in the morning was delicious and had a great variety. The staff was very helpful with recommendations as well. Definitely recommend this hotel!