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Via Dell'Orso, 88, 00186 Rome Italy
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$216
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Traveler (346)
Room & Suite (84)
Dining (15)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 03/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#211 of 1,382 hotels in Rome
Location
4.9
Cleanliness
4.5
Service
4.4
Value
4.1
Travelers' Choice
With a superb location in the heart of the historical center, Relais Orso boasts magnificent interior designs that harmoniously combine the backdrop of ancient Rome with modern elements of style and luxury. Just a few steps from Piazza Navona, the Pantheon and the Castel Sant’Angelo, the Relais Orso accommodates easy exploration of Rome’s most famous monuments while its 15 beautifully designed rooms offer an oasis to help you relax and unwind from the day’s activities. While staying at Relais Orso, you can also enjoy Vicolo88, a restaurant dedicated to offering an excellent culinary experience in a relaxing and elegant environment. Vicolo88 also services the Roof Garden, should you wish to enjoy a cocktail while admiring the breathtaking view of the city from above.Relais Orso – Modern luxury deep in the heart of Rome.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Board games / puzzles
Books, DVDs, music for children
Airport transportation
Photo copier / fax In business center
Wifi
Coffee shop
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Taxi service
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Air purifier
Bathrobes
Interconnected rooms available
Private balcony
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Trendy
Languages Spoken
English, French, Russian, Spanish and 2 more
553Reviews10Q+A55Room tips
Traveler rating
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Most Recent
Tari K wrote a review Aug 9
Santa Clarita, California115 contributions51 helpful votes
+1
We recently returned from Rome, during its HOTTEST SUMMER IN HISTORY- Yet, THIS HOTEL is a Pleasure!!!!! Keep in mind room #201! It’s a very large Suite-you feel as though you’re in a home rather than a hotel room!! Our photos share the story better than my narrative- However, I will mention several great pluses! Location!!!! Walking steps from the Main Piaza that is a hub of restaurants, Gelato Stops (My first Gelato, and yes I am hooked!!!) Sketch Artists!!! One Artist in particular, is a Master, and one of our bucket list moments was being drawn/sketched by him! See photos 🥰 The room is air conditioned, has plenty of space, as well as coffee maker, refrigerator, dresser drawers (multiple ones), a safe, TV-but all I could get in English is CNN. A lovely leather chair with ottoman, nightlights on each side of the bed, shower, bidet and toilet in the bathroom with a lovely niche to place your toiletries etc. The staff are all very kind and Accomodating! The rooftop has a lovely bar with seating that shows you magnificent views of the city. There is also a lovely sitting area-similar to a living room on the first floor where u can enjoy and relax between shopping and your days in Rome. ♥️
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Zara Z wrote a review Jul 2022
Chicago, Illinois1 contribution
Wonderful hotel! Beautiful facilities and rooms. Very modern and pristine. Would highly recommend to all my family and friends. Staff was also very accommodating and friendly. Can’t wait to return to this lovely hotel.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maurizio G wrote a review May 2022
Milan, Italy2 contributions
Great experience in this hotel in a perfect location just minutes from the major attractions of Rome. Always kind staff available and perfectly clean rooms. Sunset terrace ideal at the end of the day to enjoy a drink. We will certainly return.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Relais Orso, Servizi per gli ospiti/front office at Relais Orso
Responded Jun 12, 2022
Dear guest, thank you very much for you amazing review and for appreciating the the staff and the services of the hotel! We will wait for you once again with great pleasure! Our best regards. Martina Relais Orso
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Ellen R wrote a review May 2022
Alpharetta, Georgia38 contributions12 helpful votes
Relais Orso is wonderful, albeit a bit quirky. The rooms are identical to the photos and the staff is extremely helpful. If you have any kind of handicap, be careful of your room choice. Our room was 201 but we had to take the lift to either the 3rd floor and walk down or to the first floor and walk up. There are also a few steps to go down to the bathroom. Oh, they have a square toilet!! Made for interesting conversation. I would stay here again for it's cleanliness and location. Just lovely!
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Relais Orso, Servizi per gli ospiti/front office at Relais Orso
Responded Jun 12, 2022
Dear guest, thank you very much for you beautiful review and for appreciating the job of the staff and the services of the hotel. According to the location of the rooms, just very few rooms are located between the different floors as consequences of the structure of the hotel, that is a building of the 16th century. But thank you very much for your helpful words. We will wait for you once again with great pleasure! Our best regards. Martina Relais Orso
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Michael wrote a review May 2022
Haifa, Israel55 contributions31 helpful votes
Very nice hotel, very close from Piazza Navona,historical center of Rome. We stated here the third time and very pleased. The room is very clean,quite.Helpful and attentive stuff, Many restaurants and cafe nearby, 10-15 minutes walk to all attractions of Roma. I highly recommend this Hotel to everyone!!
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Date of stay: April 2022
Rooms
Cleanliness
Service
Room Tip: Not important
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Relais Orso, Servizi per gli ospiti/front office at Relais Orso
Responded Jun 12, 2022
Dear guest, thank you very much for you amazing review and for appreciating the job of the staff and the services of the hotel, in addition to the location We will wait for you once again with great pleasure! Our best regards. Martina Relais Orso
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MarcoTullio M wrote a review Apr 2022
New York City, New York1 contribution1 helpful vote
SURPRISING AND CHARMING We really didn't expect to find such a pleasant and above all expectations atmosphere! Nestled among the enchanting alleys in the heart of Rome, it is perfect for reaching the main attractions of the city in a short time. We were surprised by the authenticity of this historic building mixed with a modern style studied in detail. Rooms with a minimal and modern style but at the same time a warm and comfortable environment that does not neglect any comfort and has all the essentials. Impeccable cleaning every day. Comfortable bed, soundproofed room, great Wifi connection. Professionalism of the staff available 24 hours a day and above all of Maria Laura really very kind. A small terrace on the top floor. It was great to relax after a long day with a great cocktail and enjoy the sunset view. In short, nothing is missing to spend a fabulous weekend! We can't wait to come back!
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Relais Orso, Servizi per gli ospiti/front office at Relais Orso
Responded Jun 12, 2022
Dear guest, thank you very much for you amazing review and for appreciating the job of the staff and the services of the hotel!Your review is simply amazing. We will wait for you once again with great pleasure! Our best regards. Martina Relais Orso
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Efisio Laconi wrote a review Apr 2022
2 contributions1 helpful vote
Very nice hotel in the heart of Rome nearby Piazza Navona,Vatican and Spanish steps. The room was roomy, modern and very clean. Reception open 24h, the staff always helpful and very kind. Hope to be back soon!Recommended!!!
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Date of stay: March 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Relais Orso, Servizi per gli ospiti/front office at Relais Orso
Responded Jun 12, 2022
Dear guest, thank you very much for you amazing review and for appreciating the job of the staff and the services of the hotel We will wait for you once again with great pleasure! Our best regards. Martina Relais Orso
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Sarah N wrote a review Apr 2022
18 contributions7 helpful votes
I wrote this review right after checking out and the hotel replied with some inaccurate information that I wanted to address. My original review and the hotel's reply are included below. Original Review - This hotel is overrated in my opinion. The rooms are cute and all unique, but they are humid with little temperature control and ours had an impractical layout (bathroom down a flight of stairs quite far from the main bedroom area). The website and on-site flyers describe bar service from 18:00-23:00 on the rooftop patio, but the bar was never open in the time we were there. Our room wasn’t ready until half an hour past the stated check in time. When we arrived, the location is challenging enough that the taxi refused to bring us to the door and dropped us a 7 minute walk/street level up from the entrance. There is also not a convenient metro stop, you must walk 10+ minutes to get to the nearest. The staff is minimal and not very friendly or helpful (a departure from our other experiences in Italy). We checked out on the Sunday of the marathon, which made getting a taxi a bit of a challenge, and the staff’s response was basically “you’re screwed and we can’t help you.” We researched and discussed what to do quite a bit and landed on just getting up extra early to beat the marathon traffic. We told the hotel staff this and asked if there would be someone there to call us a cab in the morning, they said yes. So then they automatically called for one at 6:30 AM, but gave us no warning or indication that they were going to or had gotten a cab. By the time we came down at 7:00 there was already a 25 euro charge on the meter. The staff didn’t even bother to call the room and tell us the cab was there and the meter was running. The cute factor and ok location do not make up for the other faults in my opinion. If just one or two of these things had been an issue I could have written it off, and certainly I could have researched better on the location, but given the multitude of issues we experienced, I do not recommend this hotel. Don’t get caught up in the beautiful photos on the website - look closely at the location and consider your needs and expectations from a 4 star European hotel. Hotel Reply - Dear Mrs. Sarah, in first place i would like to apologize if your experience wasn't worth it; let me please give some quick and exhaustive note regarding some of your claims. let's start with the weather; humid in Rome, yes it is! you know under the level and directly next to a river the area can some times come out humid especially if during the day it's really sunny and hot and during night the temperature fly down of 10 or more degrees, nothing concerning about our rooms, so inside our building that are air-conditioned on request. the reception is available 24 hours per 7 days to satisfy and help on necessity. let's get to the part of YOUR taxi driver that didn't drop you off at our hotel, this is a complaint that maybe you can gently direct to the taxi company, because nothing under our control. regarding the metro stop, most of the hotels are note that close to the metro stop. Rome is that big and in the historic city center we do have just 1 line of metro service; hard to accept, i know! but we can not gain more at the moment due to continuous historic discoveries, after all we are located in a city of almost 2700 years. let's get to our very point, the bathroom of your room is not located in another floor and you do not even have to do a flight of stairs! IT IS EXACTLY 2 STEP inside your same room it is basically on another level (2 steps) an architecture choice for a large room. the bar service is always available on request, the reception as mentioned before and on all our website is available 24 hours a day. the taxi service was requested by you to the reception after the reception advised all the departures that supposed to check-out that same day and informed all of them about the possibility to run into some slowdown traffic due to the marathon, again not our choice to have that day a marathon in the city and let's see it as a taking care of our costumer. you have requested the service for 6.30 am to the train station. sadly our costumer service is our power factor, and we are sorry you did not enjoy your trip. for more clarification you are free to get in touch with us, we are more than happy to help you. best regards, RELAIS ORSO Additional notes from me - I am aware of the weather in Rome, which is why I booked a room in a hotel with air conditioning. However, in the room we were given the only air conditioning unit was in the bathroom, which was down a hallway from the bedroom and provided little to no climate control in the majority of the room. We were only in Rome a day and half with two nights in the hotel, so we did not feel it worth the time to ask for and move to a new room, so I cannot comment on how that would have been handled. The hotel reply stated that there were two steps between the bathroom area and bedroom area - this is inaccurate, there were 5. This may seem a petty difference, but for someone with mobility issues, it might not be. Our room was also not totally accessible by lift; we could take the lift to the 1st floor, then had to go up another flight of stairs to access the room. The staff made no offer to help with bags, but we also did not ask. Our friends' room was not like this - they could access it directly from the lift and it did not have steps in it. I point these things out not to offend the hotel, but to make anyone with mobility issues aware that you should ask for a room without steps or be sure to speak up about help with bags. Same thing with the metro stop location - it's just something people should be aware of and I did mention in my original review that not more closely researching the location was my fault. Taxi Issue - Again, I was not trying to offend anyone by pointing out that the taxi did not get us close to the door for drop off, it was to alert others that if your driver tries to do this, tell them you need to get closer to the door. When we arrived we assumed the driver dropped us so far away because he couldn't get any closer, had we known ahead of time that he could, we would have asked. Bar Service - We assumed when we saw a closed bar that it was closed. Nobody had told us and there was no sign that stated that if we wanted the rooftop bar open we needed to ask at reception. Departure Issue - I am aware that the hotel has no control over the date and route of the marathon. However, they do have control over warning guests about this upon arrival. They said they did in their reply, but they most definitely did not. We only learned about the marathon because we asked reception if a taxi would be able to get closer to the door than they did for drop off - the staff member said yes, but then told us we wouldn't be able to get a taxi because of the marathon. This was the night before our departure/the marathon. Had we not asked this question, I do not believe we would have been "informed" about the marathon. Perhaps the staff realized after this interaction with us that it could be an issue for other guests and got in touch with them. Also, we did not ask for a taxi to be called at 6:30 AM. We told the staff that to solve the taxi/marathon issue we were going to leave extra early. The staff took it upon themselves to call us a taxi - they note here that we requested a taxi to the train station, but we were going to the airport; they also called 2 cabs since there were 4 of us, but we would have requested one van cab. Calling the taxis could have been helpful, but they did not tell us what time or that they had actually called one or bother to call the room when the taxi arrived and we did not come down within 10 minutes or so. My apologies to whoever replied for offending you - given the all caps and tone of your reply it seems you certainly were upset. But there were some things that were upsetting to us during our stay as well. The bottom line here is that anyone booking this hotel should be aware of several things before choosing it or before traveling. Some of them we could have done a better job of preparing ourselves for, others the hotel could have communicated better about. If you have mobility issues, make sure you know what room you are getting and research the location carefully. Be exceptionally clear with staff and do not be afraid to speak up for your needs - it seems as if the hotel is willing to accommodate, but you have to ask (this is different from my other experiences at 4-star European hotels). If these things are not a problem for you, then this hotel is in a fine location, walkable to a lot, and does have unique/cute rooms. Just be aware of what comes alongs with that.
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Date of stay: March 2022
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fabio F wrote a review Dec 2021
1 contribution
Excellent hotel, very polite and friendly staff, always available. The location near the Pantheon, Vatican, via del corso etc. absolutely ideal for seeing the whole center on foot without ever having to take a taxi. Well-finished and well-cleaned rooms. The very roof top We will be back very gladly.
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Date of stay: December 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Relais Orso, Servizi per gli ospiti/front office at Relais Orso
Responded Jan 23, 2022
Dear guest, thank you so much for your kind words, we are glad to know you liked the location and the rooms. We are looking forward to welcome you again. Best regards Ravaka Relais Orso
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Pepe wrote a review Dec 2021
Rome, Italy3 contributions
The hotel is located in the centre of Rome, near Navona, pretty close to those places of interest. Clean, cozy, friendly staff, quiet and secure. Maria Laura is a very nice patient gal, helped me with laundry and moving my suitcases to the new place.She has the answer of every difficulty. Definitely will be back again.
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Date of stay: March 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Relais Orso, Servizi per gli ospiti/front office at Relais Orso
Responded Jan 23, 2022
Dear guest, thanks for staying with us and sharing your experience. We are very glad to know you enjoyed your stay in Rome, our hotel and our services. We are looking forward to welcome you again as our guest. Best regards Ravaka Relais Orso
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PRICE RANGE
$137 - $257 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLazioRomeNavona / Pantheon / Campo de’ Fiori / Centro / Ponte
NUMBER OF ROOMS
23
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Frequently Asked Questions about Relais Orso
Which popular attractions are close to Relais Orso?
Nearby attractions include Pantheon (0.3 miles), Piazza Navona (0.2 miles), and Del Giudice Roma (0.10 miles).
What are some of the property amenities at Relais Orso?
Some of the more popular amenities offered include free wifi, a lounge, and airport transportation.
Which room amenities are available at Relais Orso?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Relais Orso?
Guests can enjoy a lounge, complimentary tea, and free instant coffee during their stay.
Is parking available at Relais Orso?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Relais Orso?
Conveniently located restaurants include Bono Bottega Nostrana - Piazza di Spagna, Rosamunda's, and CiPASSO Bistrot.
Does Relais Orso have airport transportation?
Yes, Relais Orso offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Relais Orso?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Relais Orso?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, and Romanian.
Are there any historical sites close to Relais Orso?
Many travelers enjoy visiting St. Peter's Basilica (0.9 miles), Basilica di Santa Maria Maggiore (1.4 miles), and Colosseum (1.3 miles).
Does Relais Orso have any great views?
Yes, guests often enjoy the city view available here.