Grand Hotel Plaza
Via del Corso 126, 00186 Rome Italy
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About
#641 of 1,385 hotels in Rome
Location
4.7
Cleanliness
3.3
Service
3.3
Value
2.9
The historic Grand Hotel Plaza has been featured in many movies. Set on Rome’s popular shopping street, Via del Corso, it has large elegant rooms with high ceilings and marble bathrooms. Although regularly modernized, the Plaza has preserved many of its original features and impressive interior design. The hotel's Terrazza dei Limoni, open all year round, is the ideal setting for a relaxing drink with great city views. An breakfast is served daily. All rooms and suites include air conditioning and free Wi-Fi. Each of the suites has a private terrace with spectacular views of the Spanish Steps and Villa Borghese, just a few meters away. You can even see St. Peter's Dome. This hotel is a 2-minute walk from designer shops along Via dei Condotti. The concierge can arrange taxis and airport transportation.
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Property amenities
Parking
Free internet
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Rooftop terrace
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Rooftop bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Wardrobe / closet
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Russian, Spanish and 4 more
Location
100Great for walkers
Grade: 100 out of 100
261Restaurantswithin 0.3 miles
194Attractionswithin 0.3 miles
Contact
Via del Corso 126, 00186 Rome Italy
Name/address in local language
Getting there
SpagnaRome Metro5 min
Barberini - Fontana di TreviRome Metro11 min
Rental CarsSee rental cars from $18/day
1815Reviews22Q+A100Room tips
Reviews
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Sheila H wrote a review Jan 2023
Rooms do not rate the exorbitant price. Multiple people complaining to front desk about non-working AC. Ours worked the first night and then stopped for a couple of days, started again and then failed. The listing says the rooms have 17 th century antiques. The only antique was the hard, lumpy uncomfortable bed. Only book if you somehow get a bargain rate because the location is good. The staff were not to blame; they seemed genuinely dedicated.
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Date of stay: June 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Management, Proprietario at Grand Hotel Plaza
Responded Jan 26, 2023
Dear Guest, Thank you for finding the time to review our hotel. We are sorry that your stay has not been up to your expectations. You have been at our hotel in the days of our reopening, after two years of closure due to the pandemic. It has been a particularly torrid summer, we experienced some problems with the air conditioning that we have promptly solved, and it has been working smoothly since then. We are glad that you appreciated the competence of our staff and, thanks to them, we are now proud to offer the high-level service, which is expected in our luxury and historical hotel. We hope to welcome you again soon Kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We had a dinner in the bar, the guy was supernice, we got a small trip. The hotel was very nice and the beef tartare was the best. We like the movie Mr. Wick so it was nice experience. More 50 characters ………………………………………………………////./.://////….:)
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from The Management, Proprietario at Grand Hotel Plaza
Responded Oct 19, 2022
Dear Guest, Thank you very much for taking the time to review our hotel and for sharing your excellent experience. We are very pleased that you enjoyed the dinner and the athmosphere of our Bar Bistrot. We hope to have you as our guest again the next future. Best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We've stayed at this hotel many times in the past when it was considered a 5 star property but it certainly isn't that now. We booked the suite for 3 nights and arrived late Friday night from London. The room keys didn't work when we attempted to enter the room so we had to go back down to reception to try and get the keys replaced. Unfortunately, the problem didn't get solved quickly nor did the person at reception offer any assistance and said we will have to sort it out tomorrow. They eventually let us into our room where we discovered a very noisy air conditioner that required someone else to fix it. The bedside lamp didn't work but we left it for the next day when we realised we couldn't boil the kettle because the power point didn't work either. Again, staff were in the room fixing the power point, lamp and air conditioner the next day - things that should have been tested and fixed before we (or anyone else) checked in to the room. Breakfast was extremely slow and inedible: overdone poached eggs that were soaking in water, half-cooked dry toast, a burnt omelette, and tasteless mushrooms that were probably from a tin. The bacon showed up 15 minutes after the eggs and when I ordered it (again) the next day it was cold so I mentioned it to the staff who suggested I don't send it back because "you know how long it took yesterday." I asked for freshly squeezed orange juice but was served juice that came from a can or box which was confirmed the next day by another waiter. Poor quality fruit too. Breakfast was so bad my partner couldn't stomach the idea of it on the day we were checking out. Other guests in the breakfast room were clearly agitated with how long their breakfasts were taking to arrive. Room service was extremely slow too and after phoning twice I went downstairs to get some milk as it wasn't provided in our room when we arrived, nor was there any bottled water. We met with the Sales Manager who didn't want to listen to the issues we were raising and just argued with us when we tried to provide feedback regarding our experience. She said, "New guests love the place and it's only returning guests who complain and perhaps we shouldn't accept returning guests." Upon departure, we requested a copy of the account as we had been staying at the property for 3 nights and wanted to check the items that we were paying for but were advised they couldn't print it. Nor did they offer to email it.…
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Date of stay: September 2022
Location
Service
Sleep Quality
Room Tip: Stay somewhere else and get a taxi if you want to be in the area!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from The Management, Proprietario at Grand Hotel Plaza
Responded Sep 29, 2022
Dear Guest, Thank you for taking the time to review our hotel. We are sorry that your stay with us has not been up to your expectations. We do apologize that the efforts we have made to offer you the suite you like have been unfruitful, since we had to fix different little things the day after your arrival instead of letting you find everything perfectly working upon your arrival. We are sorry if these inconveniences have wasted the pleasure to be in a fantastic suite overlooking Saint Peter Dom, with a balcony and a large terrace where to enjoy the special atmosphere of the hearth of Rome. We have taken seriously your comments about the quality of the breakfast and we do apologize for that. Actually, we do admit that we had to afford a particular difficult situation during the weekend of your stay and we have not been able to offer a quality of service and efficiency corresponding to our usual standards. With kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Grand Plaza Hotel for 4 nights! It was perfect. While old, it had an old world charm and was very comfortable. It was great to have two bedrooms to separate the adults from the teens and the bathroom had all the needed accoutrements. All staff members were friendly and helpful. We received two restaurant recommendations from them that were not tourist traps and were quite excellent! The location was perfect. We could not have stayed in a more central location. My only feedback is messaging. There was a sign advertising drinks and food on the rooftop (which was lovely!) but when we went up it wasn’t open. They should not rely on the guests to ask. Other than that, highly recommend!!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Management, Proprietario at Grand Hotel Plaza
Responded Sep 6, 2022
Dear Guest, Thank you very much for taking the time to review our hotel and for the excellent rating provided. We are glad that you enjoyed your stay with us as well as the accommodation you have been assigned. Your appreciation of our staff is highly rewarding for the efforts everybody makes to grant a pleasant stay to our Guests. We look forward to welcoming you back soon. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent location. The room with terrace had a magnificient view over the city. Top cleanlines. Friendly service and everything worked. Second time in this hotel and not the last one. Beautiful traditional decor. Close to everything. Quiet room on the fourth floor
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Management, Proprietario at Grand Hotel Plaza
Responded Jul 15, 2022
Dear Guest, Thank you for finding the time to review our hotel and for your appreciation of our location, cleanlines and service. We are very pleased the you enjoyed your terrace and the magnificent view and we look forward to welcoming you again to the Grand Hotel Plaza.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having stayed here numerous times prior to Covid, I was keen to go back, especially after the hotel claimed a 2-year-renovation. Since prices tripled since my last stay, I was keen to experience the new look and arranged a group of 7 travelers to stay there for 2 nights before going on a cruise through the Mediterranean. Needless to say, we were all more than excited about this trip. The hotel was a total failure. I did not see any renovation, but soon realized the lack of trained staff to meet the requirements of a 5-star-hotel. Some of my friends insisted to move within the hotel, because nothing in their rooms worked, from air conditioning to drainage in the bathrooms. This cut took some precious hours away from our stay in Rome. Another couple wanted to leave the premises on an instant. They were so appalled by it all, but they were not able to find accommodation nearby on such short notice. The roof top bar had no service at all and breakfast was disastrous. The same girl who tried to do bar service at night, was also on the breakfast shift. We were clearly taken for a ride, having paid top dollar. I felt very disappointed, especially since I suggested this place to begin with. The only thing which deserves 5-stars is the location, but next time in Rome, I’d rather walk!…
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from The Management, Proprietario at Grand Hotel Plaza
Responded Sep 6, 2022
Dear Guest, Thank you for finding the time to review our hotel. We are sorry that your experience has not been up to your expectations. We were closed for two years due to the pandemic crisis and immediately after for the war in Ukraine and not for refurbishment: we are sorry that you have been ill informed. Anyway, we must admit that the reopening has not been easy and even with our best efforts something was not working as smoothly as it should have been, especially since we had a problem at the air conditioning and it was such a torrid summer. We are now glad to inform that everything is now working properly and we are ready to welcome you back again. Best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They claim to be a 5 star hotel. We popped into the bar and the drink were awful. The bartender had to keep asking another person how to make our very common drinks. He even told he she needs to study more (in Italian). My dirty olive martini came as ONLY vermouth and a lemon twist. Wouldn’t ever go back.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Management, Proprietario at Grand Hotel Plaza
Responded Sep 6, 2022
Let me thank you for taking the time to review our hotel. We are sorry that you had such a bad experience when popped into our bar. We had just reopened the hotel few days before and probably someone of the staff was still finding his way and some other was newly employed and was on training. We know this is not excuse but the first days have not been easy after two years of closure due to the pandemic. We are happy to inform that now everything is working well and our Bartender looks forward to welcoming again for you next drink. Best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My favourite place to stay in Roma. We went here just after Valentines. Amazing facilities, beautiful views of the city and convenient to local amenities and shops. The food inside the hotel is good as well. They have several restaurants around the hotel area which all provide a different experience. Hotel offers you experience that you will never forget. I also highly recommend this hotel for their very good management team and Concierge. Style was everywhere. The trendy upscale ambiance, fabulous culinary options including in-room dining (and adaptations for allergies) is top shelf. Just wish the fine dining was open 7 nights a week. Room was absolutely amazing! Great view, comfortable bedroom and a good shower size.The beds were so comfortable and the bedding was top notch. Overall - an Excellent hotel. We had a wonderful stay. The staff were very accommodating, The food was very good. The hotel is close to everything. We look forward to return here soon.…
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip: Best views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lani Rodella, Proprietario at Grand Hotel Plaza
Responded Mar 9, 2020
Dear Pedro, thank you for the time you have dedicate to write this comment and thank you for the nice words you have used. We are truly happy you did appreciate the position of our Grand hotel, which is located in the heart of Rome, and the professionalism and kindness of our staff. We cannot wait to welcome you again! Best regards, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spend a long weekend in a Deluxe Room w/ view on room 311. Although the room I stayed in has the usual wear and tear particularly the parquet flooring, for me it adds to its charm and soul. Great location. The hotel is surrounded by high end boutiques and walking distance to some major attractions.
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Date of stay: May 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lani Rodella, Proprietario at Grand Hotel Plaza
Responded Mar 6, 2020
Dear Valuable Guest, thank you for your comment. We are delighted by your kind words. We are truly happy you did appreciate the location of our Grand Hotel Plaza and our antique and beautiful structure. We are waiting to welcome you again. Warm regards. Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All fantastic, the hotel is in a great location and staying there is a magical experience Staff are very helpful Only downside is a poor breakfast for a large price coffee and tea is cold and every morning we had to ask for big spoons to eat the cereal Definitely going back but next time having breakfast out
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Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GHPlaza, Hotel Manager at Grand Hotel Plaza
Responded Feb 11, 2020
Dear Valuable Guest, thank you for your message and for your nice words. We are truly happy you enjoyed our Grand Hotel's location in the centre of Rome, and the professionalism and kindness of our staff. We are sorry you did not appreciate our breakfast, but we thank you to having notify it to us. We will do our best to check it. We hope to welcome you again as soon as possible, Warm regards, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$333 - $652 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel rome, grand hotel plaza rome
LOCATION
ItalyLazioRomeCampo Marzio / Centro
NUMBER OF ROOMS
193
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Claim Your ListingGRAND HOTEL PLAZA - Updated 2023 Prices & Reviews (Rome, Italy)
Frequently Asked Questions about Grand Hotel Plaza
Which popular attractions are close to Grand Hotel Plaza?
Nearby attractions include Serra (0.2 miles), Spanish Steps (0.2 miles), and I Virtuosi dell'opera di Roma (0.3 miles).
What are some of the property amenities at Grand Hotel Plaza?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and an on-site restaurant.
Which room amenities are available at Grand Hotel Plaza?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Plaza?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Grand Hotel Plaza?
Conveniently located restaurants include Ad Hoc Ristorante (Piazza del Popolo), CiPASSO Bistrot, and Prefetti 19.
Are there opportunities to exercise at Grand Hotel Plaza?
Yes, guests have access to a fitness center during their stay.
Does Grand Hotel Plaza have airport transportation?
Yes, Grand Hotel Plaza offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hotel Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Plaza offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel Plaza?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.