Terrible. That's all I can say. We paid good money to stay in central Rome but what a dreadful experience for such a historic city. The service was so bad at check in, we asked the tour desk to book us a tour of the...More
Condotti Hotel
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1 - 5 of 750 reviews
Terrible. That's all I can say. We paid good money to stay in central Rome but what a dreadful experience for such a historic city. The service was so bad at check in, we asked the tour desk to book us a tour of the...More
Dear Guest, We would like to thank you for choosing the Grand Hotel Plaza during your recent visit to the Eternal city. It is with regret that you encountered problems for organizing tours of the city, our Concierge team takes care of that for our...More
I read through some of the other reviews of this hotel, and while I agree it's classification in some guidebooks as a "business" hotel is inaccurate, my family and I had a wonderful time here. My husband and I met my sister from Paris and...More
Dear Guest, We would like to thank you for choosing the Grand Hotel Plaza during your recent visit to the Eternal city. We are delighted to read that you have enjoyed our central location, our magnificent public areas and that our team was helpful making...More
I had an important meeting the morning after staying in this hotel. My shirts were totally creased having been stuffed into a suitcase. I called downstairs for an iron, and told they did not supply them, and also had no service for ironing (except sending...More
Dear Guest, We would like to thank you for choosing the Grand Hotel Plaza during your recent visit to the Eternal city. We also appreciate you taking the time to share some comments regarding your stay, as this is the best means to improve the...More
If any of you are thinking of coming to Rome don't come here... rooms are dirty and old, carpet seems as it was never vacuumed since years, bathrooms are left unattended. Housekeeping doesn't exist. Service is totally inadequate for a 5 star hotel. You were...More
Dear Guest, Thank you for taking the time to write a review of our hotel, it is with great regret to read your impressions. We would have hoped to have a detailed feedback on any inconvenience encountered, so we could rectify it, please rest assured...More
Good location Upon arrival there was no concierge to help with the luggage Very impressive and colorful lobby Rooms are old, old fashion and neglected, some handles of the closet are missing Very small television screen Cheap toilet paper Air condition – hardly working even...More
Dear Guest, We would like to thank you for taking the time to submit a review regarding your stay. It is with regret to read of your impression, our hotel has 200 rooms & Suites all different from each other, if a guest reports dissatisfaction...More
"Weekend getaway- very central"
"Rooms to the inner patio are better than to Via del Corso, yet you can hear the airco."
"high floors have a good view, make sure your room has a window that opens"
"Location is simply second to none small bang in the middle of Rome"
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