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La Griffe Roma - MGallery By Sofitel

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Traveler (758)
Room & Suite (346)
Dining (66)
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Overview
  • Excellent30%
  • Very good36%
  • Average20%
  • Poor7%
  • Terrible7%
Travelers talk about
“glass staircase”(7 reviews)
“door man”(12 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
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Reviews (1,801)
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229
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Show reviews that mention
All reviewsglass staircasedoor manrooftop restaurantjunior suitevia nazionaletop floorrestaurant staffmodern hotelcentral locationlong weekendtourist attractionsbreakfast is servedbusy streetreception desktrevi fountainfantastic locationthe main train station
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1 - 5 of 766 reviews
Reviewed 4 days ago

Review collected in partnership with Accorhotels.com
Response from GRF17, General Manager at La Griffe Roma - MGallery By SofitelResponded yesterday

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Reviewed 6 days ago

I have been a great believer in Accor and have stayed at numerous Sofitel's over the years but this is an absolute disgrace. First let me start by staying the staff were wonderful and this is no reflection on them, but directly at the brand...More

3  Thank Kuta53
Response from GRF17, General Manager at La Griffe Roma - MGallery By SofitelResponded 5 days ago

Dear Kuta53, We are truly disappointed that your experience at our hotel did not meet your expectations. Nevertheless we would like to thank for taking your time to inform us. We are committed to providing our guests with the highest quality services and facilities. We...More

Reviewed 1 week ago

Stayed for a couple of nights visiting family. Met some friends in the upstairs bar and the service was shocking. The room was compact and adequate but again the basics were not taken care of. Drank the coffee and water and had to ring down...More

2  Thank Ken P
Response from GRF17, General Manager at La Griffe Roma - MGallery By SofitelResponded 6 days ago

Dear Ken P, Thank you for taking the time to tell us about your experience at the La Griffe Roma - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery,...More

Reviewed 2 weeks ago

I was bit worried when booking this hotel as I read reviews beforehand. We took fixed fare cab from airport, ride took 30 min, so it is faster than train+10min walk (depends on your luggage) from Termini to hotel. Upon arrival doorman greeted and helped...More

1  Thank mWrite
Response from GRF17, General Manager at La Griffe Roma - MGallery By SofitelResponded 2 weeks ago

Dear mWrite, We very much appreciate your comments regarding your stay at the La Griffe Roma - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and...More

Reviewed 2 weeks ago

We stayed 3 nights here after a cruise to see the sites of Rome. The location is good in the city center, close to shops, restaurants, buses, etc. (Rome is very walkable). Service was friendly and helpful, and the hotel itself is nice. The rooftop...More

1  Thank HoneybeeLady
Response from GRF17, General Manager at La Griffe Roma - MGallery By SofitelResponded 2 weeks ago

Dear HoneybeeLady, We very much appreciate your comments regarding your stay at the La Griffe Roma - MGallery by Sofitel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$151 - $369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#157 Business Hotel in Rome
#295 Romantic Hotel in Rome
#297 Luxury Hotel in Rome
Room types
Suites, Non-Smoking Rooms
Details
Price range
$151 - $369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#157 Business Hotel in Rome
#295 Romantic Hotel in Rome
#297 Luxury Hotel in Rome
Room types
Suites, Non-Smoking Rooms
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Traveler (758)
Room & Suite (346)
Dining (66)
Pool & Beach (1)
Amenities (17)
Business Center & Event Rooms (4)
Nearby
Esquilino
Old school vibe from the very beginning is the only
way to describe the Esquilino neighborhood. The
Esquilino takes pride in being one of the oldest areas
in Rome for its key location on one of the city’s
famous seven hills. From an ancient neighborhood to
its modern incarnation as a multicultural hub,
Esquilino always has something going on—polyglot
vendors debate street artists while kids play pick-up
...More
Questions & Answers
Ask a question
zyla
May 6, 2018|
AnswerShow all 2 answers
Response from rosanne750 | Reviewed this property |
Don't think so but it's a 20 minute walk to the Colosseum if you want something to do!
0
Votes
Chrissie M
September 12, 2017|
AnswerShow all 7 answers
Response from ZanderAustralia | Reviewed this property |
Yes, there is a concierge service.
1
Vote
Long W
June 28, 2017|
AnswerShow all 8 answers
Response from davehethers | Reviewed this property |
I agree with you - should never have such a high star rating. The waiters were really poor,trying to get away with as less work as possible
1
Vote
Room Tips
"I cannot recommend this hotel in any way"
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"rooms overlooking the main street are quite noisy"
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"Only saw our room, glass staircase between two floors"
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"506 is a fantastic room. Roll top bath for a long soak after pounding the streets of Rome."
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