My friends discovered this place because they wanted shisha. It's beautiful and very scenic, sitting is inside some sort of garden courtyard inside the hotel. Shisha smokers were happy with the Shisha, presentation and service was good. Drinks are priced at top end hotel rates.
Stuck in the Uk, having not seen family for nearly 2 years now, a 50th wedding anniversary of my partner's parents (who live in Rome) on the horizon... 2 days before the big day, we contacted the hotel hoping to some how organise and pay for a nice evening for them there as we love the hotel. It could not have been easier. The website showed the exquisite garden restaurant as fully booked but a quick call to the restaurant and a table was booked. We paid for a 4 course meal voucher on line and an extra voucher to purchase celebratory drinks. The restaurant gifted them a cake with a message from us on top. They had a wonderful time, under the circumstances, celebrating together in a heavenly garden in the centre of Rome with wonderful food and the best service they have ever encountered. Thank you to everyone at Hotel de Russie. I wouldn't expect anything less from the family of Alex Polizzi and her mother Olga's design the garden is breathtaking. Location the best, there's a reason Mr Clooney loves to stay here. It's wonderful.…
Absolutely the best hotel in Rome. The location is amazing. The concierge team are incredible, they organised all our tours with everything they recommended was sensational. We discovered amazing restaurants both in Rome and Tivoli. All the staff are incredibly welcoming and attentive. To sit in the evening in their outdoor bar should be experienced by anyone visiting the eternal city.
Hotel de Russie is truly a remarkable hotel. We celebrated our 25th wedding anniversary here and Serena Mattioli was wonderful in helping me plan our event. We had a magical experience in a gorgeous setting. Everyone made us feel so welcome. Service is flawless. Food was excellent and the bakery baked and decorated for us a beautiful cake. The lighting in our canopy was done by their in house florist Fabiano and they allowed me to bring my own florist for the centerpieces. The hotel room was very spacious with a great view. Location was superb. Truly THE best hotel in Rome!
Best hotel in Roma. Rooms are spacious and the services from check-in to check out are exceptional. Staff and friendly and quick to help. For breakfast, go for their pancakes and scrambled eggs. This will be my go to hotel for all my future visits to Rome.
The hotel is very well located but on a very busy street. I had 3 rooms and had requested to be given all on the same floor which the we were given and all rooms were next to each other. The hotel concierge was excellent and very helpful. They had suggested really good restaurants except for the last one was awful, but then again they can’t all be perfect. My room was 223 and was very comfortable but the only thing that I did not enjoy was the was the noise from the Stravinskij Bar. So the next I would ask to be on higher level. Some of the staff were very friendly but some were having bad days so I suggest that they should’ve not come to work, but otherwise I will definitely stay in this hotel again.
Throughout both of my stays at Russie in Rome, I had a wonderful experience. especially with their kind and accommodating staff, who is unlike no other. they go above and beyond to assist guests. fortunately, i can honestly say that has been my experience throughout both my visits. I especially loved my experience with their hair dresser, who after multiple appointments with her, i do not want to cut my hair anywhere else! my mother and sister feel the same way, i highly recommend their salon!
At this point I only stay at hotel de Russie to ensure my appointment with Rachel! She is the only one I trust for blow drys & hair cuts! I’m from Los Angeles and I’m very particular on who touches my hair. She is simply the best!
Top notch from beginning to end. Only default - no coffee machines in room. Besides that 5 stars all the way!!! The courtyard is priceless! Concierge service spa gym all as expected from a 5 star property and more.
We spend a wonderful week in Rome (July 2022), had 2 convenient rooms on the second floor, the place is clean and well taken care of. However, we've been in many high class hotels in the world and are not that impressed when things are... as expected. Luxury, style, high level... but we do get impressed when the people of the hotel, from reception to concierge, phone service to bellboy, doorman and housekeeper, they all approach you with one desire, to help. We thank you all for making the visit comfortable despite the need to move around with a large rented mobility scooter, for finding a solution for any problem and for your kind smile and willingness to help. Thank you!