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Viale Degli Eroi di Cefalonia 301, 00128 Rome, Italy
Viale Degli Eroi di Cefalonia 301, 00128 Rome, Italy
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Good hotel for business or pleasure.
The restaurant has good food but a bit priced. The breakfast is really amazing ! Location for business is good if you need to be in the neighborhood. For tourist it might be a bit far unless you are...More
Date of stay: December 2018
Thank egbertp2015
Response from Domenico V, Direttore generale at Mercure Roma WestResponded 1 week ago
Dear Guest thank you very much for your good comment and evaluation. Your satisfaction is very important for all our staff. I Hope you come back soon at Mercure Roma west. Thanks again
We had dinner in hotel' restaurant on 2019, Jan 02nd. We asked some wine and they served us wine with glasses which not use for wine.
They even remove our food on table when we had not finished yet without asking us.
We thought it...More
Date of stay: January 2019
Thank thangbk77
Response from Domenico V, Direttore generale at Mercure Roma WestResponded 1 week ago
Dear Guest, I'm sorry for the mistake at the restaurant, I assure all my effort to improve the training at all our Staff. Sorry again, and I hope you can give us another opportunity. Thanks
I must admit I'm not altogether sure if the other reviews were of the same hotel?
Staff were welcoming on arrival. Decor and cleanliness wise it was on par with what is expect of a 4 star hotel. Breakfast varied and good quality.
Rooms comfortable...More
Date of stay: October 2018
Thank Alan K
Response from Domenico V, General Manager at Mercure Roma WestResponded October 29, 2018
Dear Guest thank you very much for to have appreciated our hotel and for your beautiful comment about us. Your opinion is for us very important, thank you again.
My experience overall with this Hotel, has been a bit of a nightmare, the food there depending on the Cook in the Restaurant, you can get either good or bad, so 50/50% chance, as there is no consistency.
The Hotel is nice looking, elegant when...More
Date of stay: October 2018
Thank Dario C
Response from Domenico V, General Manager at Mercure Roma WestResponded October 18, 2018
Dear Guest, thank you for your comments and I'm sorry if we don't have satisfied your expectation and for this I hope you accept my apologies, but about your complaints, is important for me explain what's happened; for the uncleaned room, as we have already...More
Very nice hotel. Good restaurant, sympathique personnel, rooms spacieux with everything we need, really very confortable. Located in a quiet place, not far from the airport. The only problem is that it is far from the metro, it is necessary to go with the hotel's...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: September 2018
Thank reginam919
Response from Domenico V, General Manager at Mercure Roma WestResponded October 11, 2018
Dear Guest thank you very much for your good evaluation and your beautiful comments. I hope you come back soon at Mercure Roma west.
Please visit the new spa Heated indoor pool with Jacuzzi corner, gym equipment TECNOGYM, sauna turkish bath, relaxation areas, treatment rooms, changing rooms and docce. No access to children under 6 years. Less
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Accor.
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Pool
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair access
Beachfront
Breakfast included
Hotel Style
Spa
,
Best Value
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Accor.
Hotel Style
Spa
,
Best Value
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
230
Price range
$72 - $133 (Based on Average Rates for a Standard Room)
Formerly known as
Nicolaus Hotels Roma West
Also Known As
Mercure Eur Roma West Hotel Rome
,
Sheraton Roma West Hotel
,
Four Points Rome
,
Rome Four Points
Location
Italy > Lazio > Rome > Tor de' Cenci
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Accor.
Hotel Style
Spa
,
Best Value
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
230
Price range
$72 - $133 (Based on Average Rates for a Standard Room)
Best to contact the hotel for shuttle times - from memory the last one is 11pm and don't forget to book the shuttle bus with reception. There is also a bus that goes every 30 mins from the metro to just outside the hotel.
