Mercure Roma West
1,425 reviews
#516 of 1,347 Hotels in Rome
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Viale Degli Eroi di Cefalonia 301, 00128 Rome Italy
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Room & Suite (33)
About
#516 of 1,347 hotels in Rome
Location
Cleanliness
Service
Value
Please visit the new spa Heated indoor pool with Jacuzzi corner, gym equipment TECNOGYM, sauna turkish bath, relaxation areas, treatment rooms, changing rooms and docce. No access to children under 6 years.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Spa
Foot massage
Steam room
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Coffee / tea maker
Minibar
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish, Dutch and 3 more
Location
Full view
40Car recommended
Grade: 40 out of 100
33Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
Viale Degli Eroi di Cefalonia 301, 00128 Rome Italy
Name/address in local language
Getting there
Rental CarsSee rental cars from $15/day
1,425Reviews24Q+A46Room tips
Reviews
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Popular mentions
Friendly and professional staff. Healty breakfast with fresh fruits and food for athletes. Delicious and healthy dinner , good wine also if you desire. We'll be there for the next tennis tournament. Pets are welcome also.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from General Manager, Direttore generale at Mercure Roma West
Responded 2 weeks ago
Dear Guest, thank you very much for your beautiful appreciation about our services, thank you also for to have appreciate our hospitality, I hope to have you again our guest in the future.
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Nice place though very remotely located away from the city centre. Nice n friendly staff. Good idea to have a self drive car because of the distance. The risk is of car breaks by thiefs when parked in a open public parking.
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Date of stay: May 2019
2 Helpful votes
Helpful
Response from General Manager, Direttore generale at Mercure Roma West
Responded Apr 12, 2020
Dear Guest thank you very much for sharing with us your comment and evaluation. Your satisfaction is very important for us. Thanks you very much and I hope you come back soon at Mercure Roma west.
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Location compensated by the very convenient and efficient Shuttle Service. Restaurant and wine list very pleasing and the staff are very friendly and professional. Internet service easy to use and good speed.
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Review collected in partnership with Accorhotels.com
Date of stay: March 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
3 Helpful votes
Helpful
I booked a junior suite to have more space but difference was just a little entry room without window with a little couch .. nothing to do with the word "suite" .the area at night is not really convenient and access to some of the room is via catwalk... really not the best
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Date of stay: February 2020Trip type: Traveled on business
Rooms
Location
Service
2 Helpful votes
Helpful
Response from Domenico V, Direttore generale at Mercure Roma West
Responded Feb 16, 2020
Dear guest thank you for sharing with us your opinion and I hope to have you again in next stay in Rome. Thanks again.
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Hotel room is good, parking is free and breakfast is satisfactory. We forget our money (in a closed purse) at room safe. After check out i called Hotel they said they found the purse. After few days I returned to Rome, went to Hotel and collected the purse. There was 100€ less money in the purse! They stole my money. Never trust this Hotel and stay away!
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Date of stay: January 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Domenico V, Direttore generale at Mercure Roma West
Responded Feb 1, 2020
Dear Guest, I invite you not to write falsehoods. You forgot a little bag with money inside the safe of your room, my housekeeper has personally opened the safe and deliverd the bag in the safe of the general manager office. I want to specify that only she can access to the closed safes and I assure you that she's a person of unquestionable trust. Two days ago, when you came to take the money you said at our receptionist that maybe they were missing 50 euros and you weren't even sure, now in your review you write that 100 euros were missing, every day that passes there is no money. We have delivered what was found in the safe. I invite you to respect the honesty of people who work in this hotel, otherwise we will be forced to take legally action. Thank you
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PRICE RANGE
$68 - $96 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure eur roma west hotel rome, sheraton roma west hotel, four points rome, rome four points
FORMERLY KNOWN AS
Nicolaus Hotels Roma West
LOCATION
ItalyLazioRomeTor de' Cenci
NUMBER OF ROOMS
215
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Claim Your Listing Frequently Asked Questions about Mercure Roma West
Which popular attractions are close to Mercure Roma West?
Nearby attractions include BAR SPRINT (0.3 miles), Chiesa di San Giovanni Evangelista (0.5 miles), and Parrocchia Gesù Divin Salvatore (0.6 miles).
What are some of the property amenities at Mercure Roma West?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Mercure Roma West?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Roma West?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
What are some restaurants close to Mercure Roma West?
Conveniently located restaurants include Blend Food & Drink, Pizzeria Forlini, and Griglieria dal 1968.
Are there opportunities to exercise at Mercure Roma West?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Mercure Roma West have an airport shuttle?
Yes, Mercure Roma West offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Roma West?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Roma West offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Roma West?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Dutch, and Romanian.