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Mercure Roma West

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#411 of 1,285 Hotels in Rome
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Mercure Roma West
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926 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Singapore, Singapore
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We did not had much time in this hotel as we only stay a night and arrived quite late in the evening. Check in was fast and efficient Room as nice and clean with all the amenities available I notice they had some shops nearby the hotel so it should be quite convenient in the day time for the hotel... More 

Helpful?
Thank NDCYC
gmdirezione, General Manager at Mercure Roma West, responded to this review

Dear Guest, thank you for to have appreciated our hotel and services, I hope you can see back for to appreciate our continue effort. Thanks again. More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

I wanted a getaway in Rome for a few days at a quiet place but still could enjoy visiting Rome. Thus, Mercure Roma West (MRW) meets my requirements. I spent 4 nights at this hotel. MRW is located in the suburb of Rome, but close enough to everything. It's about 9.5 miles from the FCO airport and 15 miles to... More 

Helpful?
Thank A TripAdvisor Member
gmdirezione, General Manager at Mercure Roma West, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Roma West ant thanks for your suggestions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The first thing I want to say is the reviews seriously do not do this hotel justice not even the pictures, both the hotel and the staff are incredible. We used the shuttle service to the hotel from the airport provided by the hotel. The driver was lovely. When we arrived the front desk. The staff are adorable and very... More 

Helpful?
Thank Shabanifaroo
gmdirezione, General Manager at Mercure Roma West, responded to this review

Dear Guest, thank you very much for all your comments, this is for us the best thanks for all our work that my colleagues and I do everyday, for satisfy the expectations of our customers. Thanks a lot again. More 

South Australia, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

We had read other TripAdvisor reviews & knew it wasn't close to Rome but wasn't till we arrived we realised how far. I had also read they had shuttles & bus nearby. 1st impression on arrival wasn't great, the gentleman behind counter was unfriendly & not helpful. We asked politely re times for shuttle & booking, he pointed us to... More 

Helpful?
Thank dsfant
gmdirezione, General Manager at Mercure Roma West, responded to this review

Dear guest, Thank you for your time and for his comments, for sure help us to improve and grow, I'm sorry if some operator was not up to it and it will be my commitment to work to improve this point. I hope to have you our guest again and thank you for your suggestions. More 

Jakarta, Indonesia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2016

i have been here 5 July 2016 only for 1 night, the reception was very friendly, the room is nice and clean. Even the location is quite far from downtown, but its worth it to stay here and not to far from Mcarthur glen Outlet.

Helpful?
Thank Sugara T
gmdirezione, General Manager at Mercure Roma West, responded to this review

Dear Guest, thank you very much for to have appreciated our Hotel, I hope you come back and visit us again, thanks a lot. More 

New Delhi
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 11, 2016

Positives... Nice spacious hotel... with big rooms and bathrooms... Facilities provided in the room and hotel are good.... We stayed in a family room.... which had a separate sitting area, two bathrooms and two TVs.... Spa is also good... and they provide complimentary shuttle to the airport and connecting metro station... which is quite helpful... Negative - It's location.... which... More 

Helpful?
Thank SachinAsri
gmdirezione, General Manager at Mercure Roma West, responded to this review

Dear Guest, thank you for your consideration; I Hope you come back soon in our Hotel. Thanks again More 

Kiama
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed July 4, 2016

Did not like the provision of paper cups and disposable plastic glasses instead of the normal crockery and glassware. There was a lack of luggage storage space, particularly as this hotel would be used by travellers

Review collected in partnership with Accorhotels.com

Helpful?
Thank John_Worstencroft
gmdirezione, General Manager at Mercure Roma West, responded to this review

Dear Guest, thank you for your comments, the single use of Paper cups and plastic glasses, is important for the safety and Hygiene of our guests. For the space of luggage I assure that all our rooms have the necessary space for the storage. Anyway thanks a lot for your suggestions, because for us is very important to know the... More 

Level Contributor
69 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 22, 2016 via mobile

We overnight in this hotel before a ref eye flight from Fiumicino, as the airport is reachable within 20 minutes (if the traffic is not too bad). We didn't have the chance to see or use the pool or the spa as we checked in quite late, but enjoyed a nice dinner in the restaurant (although my veggie burger was... More 

Helpful?
Thank Lallina1977
gmdirezione, General Manager at Mercure Roma West, responded to this review

Dear Guest, thank yoiu so much for to have appreciated our Hotel, I hope you come back soon in a Mercure Hotel. Thanks again More 

Reading, United Kingdom
Level Contributor
82 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 14, 2016

We only stayed here for one night when we had a flight coming in very late at night to Rome Fiumicino Airport. The hotel booked a taxi to collect us from the airport - which cost 65 Euros. There are 5 of us, so it had to be big and it was late at night, so that didn't seem an... More 

Helpful?
Thank CavMcDs
gmdirezione, General Manager at Mercure Roma West, responded to this review

Dear Guest, Thank you very much for to have appreciated our Hotel and Services. Thanks again for your time and comments. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Spa
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Please visit the new spa Heated indoor pool with Jacuzzi corner, gym equipment TECNOGYM, sauna turkish bath, relaxation areas, treatment rooms, changing rooms and docce. No access to children under 6 years. ... more   less 

Additional Information about Mercure Roma West

Address: Viale Degli Eroi di Cefalonia 301, 00128 Rome, Italy (Formerly Nicolaus Hotels Roma West)
Location: Italy > Lazio > Rome
Price Range: $69 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Roma West 4*
Number of rooms: 230
Reservation Options:
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Also Known As:
Mercure Eur Roma West Hotel Rome
Sheraton Roma West Hotel
Four Points Rome
Rome Four Points
Hotel Style:
#32 Spa Hotel in Rome
#33 Best Value Hotel in Rome
#209 Luxury Hotel in Rome
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