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    Mercure Roma West

    Viale Degli Eroi di Cefalonia 301, 00128 Rome, Italy
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    12/3/2017 12/4/2017
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    $66
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    Traveler (312)
    Room & Suite (67)
    Dining (30)
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    Overview
    • Excellent20%
    • Very good44%
    • Average21%
    • Poor9%
    • Terrible6%
    Travelers talk about
    “eur fermi” (16 reviews)
    “shuttle service” (16 reviews)
    “shuttle bus” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (1,147)
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    1 - 5 of 283 reviews

    Reviewed October 15, 2017

    Front desk understaffed at check-in; reception did not answer call from room; finally went to front desk for assistance. Room was uncomfortably hot and was told they turned off the air-conditioner for "winter;" This was the beginning of October 2017 and the temperature was still...More

    1  Thank bloc0928
    Response from gmdirezione, General Manager at Mercure Roma WestResponded 5 weeks ago

    Dear Guest, Thank you for your comment, sorry if we did not meet your needs, but I want to point out a few points. Air conditioning can be switched on at any time at the customer's request because at this time unfortunately temperatures are always...More

    Reviewed October 4, 2017

    All of our Jewelry was stolen from our room! We are a military family of 6 and lived in Rome. We were moving back to America and paid for 2 rooms for 2 night in this hotel July 11-13 2017. We arrived on the 11th...More

    Thank april M
    Response from gmdirezione, General Manager at Mercure Roma WestResponded October 12, 2017

    Dear Mr. Arquelio Martinez-Perez, as I have already answered in your previous reviews, I and my staff, we have been and are at full disposal of all competent police authorities whenever they need it. We have sent everything to our insurance that you must now...More

    Reviewed October 3, 2017 via mobile

    I stay in this hotel from 3 October for 2 days. I made booking with asiamiles. I didnt notice that my booking for 1 adult. Then the reseptionist charge me 22 euro/night because i stay with my wife, even I didnt ask for an extra...More

    Thank Andrew S
    Response from gmdirezione, General Manager at Mercure Roma WestResponded October 6, 2017

    Dear Guest thank you for your comments, but I assure you that is normal the different price in the room for one or two guests. This different price is reported also on all our web site. I' m sorry if this, have had a bad...More

    Reviewed October 2, 2017 via mobile

    I'll keep it brief... On arrival, lobby was clean and tidy. staff at front desk where somewhat helpful but could be put down to the language barrier. Room was very dated, smelt of mould and clumps of dust spotted about. Bed was comfortable but pillows...More

    Thank Jamie K
    Response from gmdirezione, General Manager at Mercure Roma WestResponded October 7, 2017

    Dear guest thank you for your time and your comments, I'm sorry if you have not been satisfied at your stay, all our staff speak perfectly in english, but if some of them do not yet understand the language, I assure all my efforts to...More

    Reviewed September 28, 2017 via mobile

    We stayed at Mercure Roma for two nights and it played a significant part in making our times at Rome quite memorable. Nice property with breathtaking views and quite a proximity to City center. Rooms were spacious by European standards and the staff was nice....More

    Thank CrAzYKhAnAbAdOsH
    Response from gmdirezione, General Manager at Mercure Roma WestResponded September 29, 2017

    Dear Guest, thank you very much for to have appreciated our Hotel and our services, thank you also for your suggestion about some points and for this I assure all my effort for to improve what you have reported. Thanks again and I hope that...More

    Hotel Pulitzer Roma
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Pool
    • Spa
    • Indoor pool
    Details
    • Price range
    • $64 - $108 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Spa Hotel in Rome
    • #83 Best Value Hotel in Rome
    • #211 Luxury Hotel in Rome
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 230
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, ACCOR, Expedia, Hotels.com, Priceline, Hotwire, Travelocity, Orbitz, Cancelon, TripOnline SA, HotelsforEveryone and Cheap Tickets so you can book your Mercure Roma West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Lazio >
    • Rome
    • Also Known As
    • Mercure Eur Roma West Hotel Rome ,
    • Sheraton Roma West Hotel ,
    • Four Points Rome ,
    • Rome Four Points
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    Traveler (312)
    Room & Suite (67)
    Dining (30)
    Pool & Beach (8)
    Hotel & Grounds (238)
    Bathroom (20)
    Business Center & Event Rooms (7)
    Nearby
    Sponsored by:
    Hotel Villa Eur Parco dei Pini
    700 reviews
    3.30 miles away
     
    Mancini Park Hotel
    156 reviews
    1.30 miles away
     
    Best Western Hotel I Triangoli
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    3.96 miles away
     
    Nearby Restaurants
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    Nearby Attractions
    Parco dei Fumetti
    16 reviews
    .28 miles away
    Best Tour Of Italy
    331 reviews
    .69 miles away
    Mercure Roma West Spa
    156 reviews
    .03 miles away
    BAR SPRINT
    9 reviews
    .33 miles away
    Ask a question
    Questions & Answers
    Alex D
    October 30, 2016|
    AnswerShow all 6 answers
    Response from dsfant | Reviewed this property |
    We had been driving around Italy so had a car. We returned car next day & then a few days later took taxi from hotel at the special hotel price. Remember it is a long drive from the airport.
    1
    Vote
    Sneha C
    July 5, 2016|
    AnswerShow all 10 answers
    Response from ajhchapel | Reviewed this property |
    I believe it to be free and best to book on arrival or if possible before you leave as they are only a couple a day and get booked up.
    0
    Votes
    ellie1993631
    May 29, 2015|
    Answer
    Response from Francesco D | Reviewed this property |
    Sorrento train from Roma termini, Roma Termini metro Linea B to laurentina, exit metro stop EUR Fermi,and bus 705 direction via Vitozzi.
    0
    Votes
    Google Translation
    Room Tips
    "None in our party were satisfied with the hotel; for a variety of reasons"
    Read review
    "Opt for breakfast outside of hotel"
    Read review
    "stay somewhere else"
    Read review
    "We had two rooms. Two single beds(twins) and one suite. Very comfortable and well equipped. Not luxurious..."
    Read review
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