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Mercure Roma West

Traveler (376)
Room & Suite (100)
Dining (32)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
Feb 3Feb 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,292)
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312 results
Traveler rating
49
117
73
40
33
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LanguageEnglish
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49
117
73
40
33
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All reviews shuttle service eur fermi metro station shuttle bus lobby area visiting rome breakfast buffet is nice bathroom vatican
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1 - 5 of 312 reviews
Reviewed 1 week ago via mobile

Good hotel for business or pleasure. The restaurant has good food but a bit priced. The breakfast is really amazing ! Location for business is good if you need to be in the neighborhood. For tourist it might be a bit far unless you are...More

Date of stay: December 2018
Thank egbertp2015
Response from Domenico V, Direttore generale at Mercure Roma WestResponded 1 week ago

Dear Guest thank you very much for your good comment and evaluation. Your satisfaction is very important for all our staff. I Hope you come back soon at Mercure Roma west. Thanks again

Reviewed 1 week ago

We had dinner in hotel' restaurant on 2019, Jan 02nd. We asked some wine and they served us wine with glasses which not use for wine. They even remove our food on table when we had not finished yet without asking us. We thought it...More

Date of stay: January 2019
Thank thangbk77
Response from Domenico V, Direttore generale at Mercure Roma WestResponded 1 week ago

Dear Guest, I'm sorry for the mistake at the restaurant, I assure all my effort to improve the training at all our Staff. Sorry again, and I hope you can give us another opportunity. Thanks

Reviewed October 27, 2018 via mobile

I must admit I'm not altogether sure if the other reviews were of the same hotel? Staff were welcoming on arrival. Decor and cleanliness wise it was on par with what is expect of a 4 star hotel. Breakfast varied and good quality. Rooms comfortable...More

Date of stay: October 2018
Thank Alan K
Response from Domenico V, General Manager at Mercure Roma WestResponded October 29, 2018

Dear Guest thank you very much for to have appreciated our hotel and for your beautiful comment about us. Your opinion is for us very important, thank you again.

Reviewed October 17, 2018

My experience overall with this Hotel, has been a bit of a nightmare, the food there depending on the Cook in the Restaurant, you can get either good or bad, so 50/50% chance, as there is no consistency. The Hotel is nice looking, elegant when...More

Date of stay: October 2018
Thank Dario C
Response from Domenico V, General Manager at Mercure Roma WestResponded October 18, 2018

Dear Guest, thank you for your comments and I'm sorry if we don't have satisfied your expectation and for this I hope you accept my apologies, but about your complaints, is important for me explain what's happened; for the uncleaned room, as we have already...More

Reviewed October 9, 2018

Very nice hotel. Good restaurant, sympathique personnel, rooms spacieux with everything we need, really very confortable. Located in a quiet place, not far from the airport. The only problem is that it is far from the metro, it is necessary to go with the hotel's...More

Review collected in partnership with Accorhotels.com
Date of stay: September 2018
Thank reginam919
Response from Domenico V, General Manager at Mercure Roma WestResponded October 11, 2018

Dear Guest thank you very much for your good evaluation and your beautiful comments. I hope you come back soon at Mercure Roma west.

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About
Description
Please visit the new spa Heated indoor pool with Jacuzzi corner, gym equipment TECNOGYM, sauna turkish bath, relaxation areas, treatment rooms, changing rooms and docce. No access to children under 6 years. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Pool
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair access
Beachfront
Breakfast included
Hotel Style
Spa
,
Best Value
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Spa
,
Best Value
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
230
Price range
$72 - $133 (Based on Average Rates for a Standard Room)
Formerly known as
Nicolaus Hotels Roma West
Also Known As
Mercure Eur Roma West Hotel Rome
,
Sheraton Roma West Hotel
,
Four Points Rome
,
Rome Four Points
Location
Italy > Lazio > Rome > Tor de' Cenci
Hotel class
Hotel Style
Spa
,
Best Value
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
230
Price range
$72 - $133 (Based on Average Rates for a Standard Room)
Formerly known as
Nicolaus Hotels Roma West
Also Known As
Mercure Eur Roma West Hotel Rome
,
Sheraton Roma West Hotel
,
Four Points Rome
,
Rome Four Points
Location
Italy > Lazio > Rome > Tor de' Cenci
Photos
Traveler (376)
Room & Suite (100)
Dining (32)
Pool & Beach (8)
Business Center & Event Rooms (15)
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Questions & Answers
Ask a question
670natashaw
September 29, 2018|
AnswerShow all 2 answers
Response from Mike F | Reviewed this property |
No it's only Fiuminicino airport
0
Votes
naglaam2017
August 3, 2018|
Answer
Response from Mike F | Reviewed this property |
Best to contact the hotel for shuttle times - from memory the last one is 11pm and don't forget to book the shuttle bus with reception. There is also a bus that goes every 30 mins from the metro to just outside the hotel.
0
Votes
pkruegercpe
April 2, 2018|
Answer
Response from 7oba | Reviewed this property |
It’s about 15 min with the hotel shuttle... just call them and arrange your arrival time.. it’s a free service
2
Votes
Room Tips
"choose room on top floor"
madmr
Apr 3, 2018
Read review
"Ask for a room with a softer bed"
FlyingAlpaca
Jan 26, 2018
Read review
"None in our party were satisfied with the hotel; for a variety of reasons"
bloc0928
Oct 15, 2017
Read review
"Opt for breakfast outside of hotel"
NDG2541
Jun 11, 2017
Read review
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