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BEST WESTERN Hotel Spring House

#213 of 1,271 Hotels in Rome
Certificate of Excellence
Via Mocenigo, 7, 00192 Rome, Italy
Hotel amenities
1 room 1 adult
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BEST WESTERN Hotel Spring House
BEST WESTERN Hotel Spring House
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990 Reviews from our TripAdvisor Community

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Rotherham, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Professional friendly staff, a great location, very nice buffet style breakfast with plenty of choice, we had a family room which was excellent value, two floors loads of space, modern & very clean, large bathroom, wifi & free minibar. All in all thoroughly enjoyed the 'spring house' and would definatley return......

Helpful?
Thank GHolmes68
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We couldn't ask for a better hotel in Rome. Located behind the Vatican, it was conveniently located, near several restaurants and walking distance from the metro. Our rate was excellent and the breakfast was fabulous. We could fill up on breakfast, skip lunch and splurge on dinner. There's a great falafel place across the street and don't worry but the... More 

Helpful?
1 Thank Melony B
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you so much for sharing your experience with other travelers on Tripadvisor. We do appreciate very much your approval. As you underlined the location of our hotel close to Vatican Museums and Cipro Metro station is ideal and makes sightseeing even easier and enjoyable. Our Breakfast,which is a good start, is always very appreciated and we are... More 

Portugal
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Room confortable, clean and well appointed. A few minutes walk to vatican museum and vatican. Nearby underground station. The breakfast is great. Free high speed wi-fi is also available. The staff are very friendly and knowledgeable and understood our needs

Helpful?
Thank kikasVilas
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you so much for sharing your experience with other travelers on Tripadvisor. We do appreciate very much your approval regarding location and hotel amenities. We are glad that you enjoyed your stay and that our staff made it pleasant: delighted to note that you found them friendly and helpful. Looking Forward to welcoming you back soon to... More 

Hong Kong
Level Contributor
60 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you are traveling alone to the Vatican City and do not require a lot of space, then this is a great hotel. The hotel was located on a quiet road behind the Vatican walls. The staff were friendly and the inside was fresh and clean. The single rooms were very small, but if you do not travel with luggage... More 

Helpful?
Thank RZirkelbach
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, thanks for your overall positive feedback. We are glad that you have enjoyed your stay with us. However I would like to specify that our Hotel has different type of rooms, different also in size and comfort ( our deluxe rooms with balcony, family rooms or our junior suites on split level ). I am sorry if you... More 

Stockholm, Sweden
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 22, 2015

Excellent value for a family of 4 sharing a room. The room wasn't all that cramped for all is sharing and the bathroom wasn't the airplane bathroom we have encountered sometimes. The staff was courteous and helpful - the breakfast spread was more than sufficient. It was super close to the Vatican museums and between the Cipro metro and buses... More 

Helpful?
Thank AnupamSTHLM
ccspecialist, Responsabile relazioni pubbliche at BEST WESTERN Hotel Spring House, responded to this review

Many thanks for your kind comment. We are glad to read you were satisfied with your stay at our hotel. It really would be great to have another occasion to see you and we do hope it'll be very soon. Best regards More 

Chania Town, Greece
Level Contributor
3 reviews
3 of 5 stars Reviewed December 22, 2015 via mobile

From the photos it looks great, the staff is excellent and very helpful. Disappointed from the very small rooms and even smaller bath, I'm 1.77 and I was almost fitted in the bath. We found many ants in the room, it wasn't dirty but they where ants inside, and for 102€ per night I wasn't happy at all. Breakfast was... More 

Helpful?
Thank luckyman13
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I would only like to let you know that our front desk staff is... More 

Mission Viejo,CA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 7, 2015

We spent 5 nights at the Hotel Spring House Rome. The Quadruple two story room was a perfect accommodation for our family of four. The breakfast each morning was just enough to get us going. The location of the hotel is nicely situated for exploring Rome. The Vatican Museums are two blocks away. The staff was very friendly and helpful.... More 

Helpful?
Thank TLoz
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you so much for sharing your experience with other travelers on Tripadvisor. We do appreciate very much your approval. We are glad that you enjoyed your stay in our hotel and that our staff made it pleasant: delighted to note that you found them friendly and helpful. So glad that our Junior Suite on split levels was... More 

hamilton
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 6, 2015 via mobile

My wife and I stayed for 5 nights and let me tell you that this hotel is PERFECT and in the middle of everything. We've been really impress with the cleanliness of the hotel , we've seen mr. Vasile taking care of the hallway and lobby...from 7th floor untill ground level. Marinela took care of our room 170 ...always with... More 

Helpful?
Thank laurentiu-cristian
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you very much for having taken the time to share your experience with us on Tripadvisor community. On behalf of our entire staff ( Front Desk, Food & Beverage, Floors ) , I would like to thank you for the nice words spent about our professionalism, courtesy and knowledge along with the cleanliness. We are proud to... More 

Chicago, United States
1 review
5 of 5 stars Reviewed November 29, 2015

Great friendly and helpful front desk staff that gave good directions in around hotel. Excellent location near vatican and sights. Very organized and nice hotel rooms. Great hotel and location for the price. One of the best in the neighborhood

Review collected in partnership with Best Western

Helpful?
Thank Lenney L
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you for your lovely review and for the compliments that we all have appreciated and we are pleased to read that you also enjoyed the hotel position being so close to the Vatican and Sistine Chapel. Our aim is to transform a simple vacation into an unforgettable experienceand we are pleased to read you appreciated all our... More 

Berlin, Germany
1 review
5 of 5 stars Reviewed November 26, 2015

My son and I had the pleasure to visit the Vatican for a week in early October 2015. One of our friends who was going to the Vatican discovered the Hotel Spring House and we changed hotels from another located nearby but at a savings of over 300 EUR. Did we make a good deal . . . absolutely!! The... More 

Helpful?
Thank Lowbuck
ccspecialist, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review

Dear Guest, Thank you for your lovely review and for the compliments that we all have appreciated and we are pleased to read that you also enjoyed the hotel position being so close to the Vatican and Sistine Chapel. It is a pleasure to read that you also liked our american bar and its service and cuisine. Our aim is... More 

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